Inside Best Buy Canada’s New Marketplace Initiative
Inside Best Buy Canada’s New Marketplace Initiative

How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

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THE CURRENT ISSUE

  • Digital Engagement Drives Sales
    Digital Engagement Drives Sales

    Recognizing digital’s role in auto sales, a $150-million dealership gets proactive about driving presale engagement in its showrooms.

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The New Currency Of ROI
    The New Currency Of ROI

    Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.

  • Breaking All The Retail Rules
    Breaking All The Retail Rules

    Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Kitchen Workflow: Optimizing For New Restaurant Realities
    Kitchen Workflow: Optimizing For New Restaurant Realities

    The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

  • 20 Years Of Innovation: Cash Handling In The Retail Industry
    20 Years Of Innovation: Cash Handling In The Retail Industry

    Much of the discussion about the retail payments ecosystem has typically focused on mobile technology. A favorite pastime for the industry is predicting what platform will win the race for ubiquity in retail payments - will it be Samsung, Amazon, Apple, Android, or something else?

  • Why Retail’s Reliance On Online Connectivity Calls For Network Resilience
    Why Retail’s Reliance On Online Connectivity Calls For Network Resilience

    They say the retail business is all about connections – forming bonds with customers to supply the goods we desire alongside experiences that keep us coming back for more. This really takes on a new meaning in today’s retail environment, though, thanks to modern retail systems enabled by online connectivity.

  • Safeguard The Future Of Retail With Unified Cloud Commerce
    Safeguard The Future Of Retail With Unified Cloud Commerce

    With the proliferation of new channels and new technology, retail has evolved tremendously over the past decade and this tempo isn’t slowing down anytime soon. Much of the focus for retailers has been trying to avoid a sinking ship, where IT departments have been frantically patching together multiple systems within the business in an effort to survive. Unfortunately, this approach only provides temporary relief as retailers continue to struggle to succeed at servicing their customers across the multiple touchpoints of their business. To safeguard the future of business, retailers must shift the focus to implementing a unified platform.

  • Your Retail Data is Only As Good As What You Do With It
    Your Retail Data is Only As Good As What You Do With It

    Data rules the business world, from your company’s hiring processes to the sales funnel. In only two years, the big data environment has generated 90 percent of today’s information, according to IBM. Accessing real-time data becomes increasingly important in a world with a focus on dynamic websites, traffic evaluation and data analysis. The big data world is shifting from gathering data and slowly finding the value, to creating actionable insights out of data as it is collected. Leveraging data in real time is the most integral part of staying competitive in today’s business landscape.

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FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Oracle Commerce Cloud
    Oracle Commerce Cloud

    With software that provides supply chain, operations, merchandising, store systems, optimization as well as enterprise applications and infrastructure software, Oracle partners with the world’s leading retail companies, including 20 of the 20 top retailers worldwide, to transform the economics of their businesses.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • MultiSight by Schneider Electric
    MultiSight by Schneider Electric

    MultiSight is a Video as a Service (VaaS) company that leverages the power of video to identify operational efficiencies for multi-location businesses.

  • Kronos Incorporated
    Kronos Incorporated

    Kronos® for Retail is the most widely adopted and deployed workforce management solution available. And with over 50 years of combined retail-specific experience, we’ve designed our solutions to meet the unique needs and challenges of retail organizations.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Saving Money, Saving Stores
    Saving Money, Saving Stores

    Last week brought brick and mortar retail some solemn news. Aéropostale is closing 154 stores on the heels of its Chapter 11 bankruptcy protection filing, and Sports Authority is considering the liquidation of all 450 of its stores after its own Chapter 11 filing in March.

Miya Knights On The Digitally Enabled Shopping Journey

Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

Is Security The Killer App For Drones In Retail?

The latest software release from ISV Alert POS is designed to return the point of sale to its roots. In a recent interview for a story in our sister publication, Business Solutions magazine, Alert POS founder Brad Jarrett stressed that the original cash register was designed first and foremost to secure assets. Even the charming ring of the register’s bell was a security feature designed to alert store staff that the cash drawer was open and cash was exposed.

Tackling Browse Abandonment

Cart abandonment has been all the rage over the past two years. Marketers searched for applicable technologies and fine-tuned their processes in order to entice customers to revisit their online shopping carts and complete the purchase. Recent research conducted by Bronto found that many customers do not find cart abandonment emails intrusive but rather regard them as useful, personalized reminders about their idle carts.

Customer Experience: The Associate That Matters Most

I’m generally not one to publicly opine on my personal retail customer experiences. When I do, something went either exceptionally well or terribly wrong. I prefer to share when things go well. Last week I went to Jared. My wife wasn’t the only one happy that I stopped.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The 2016 Mobility Special Report
    The 2016 Mobility Special Report

    Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • Why Commerce-As-A-Service Is Redefining Omni-Channel Retailing

    Arthur Lawida, president of CommerceTools, talks to Erin Harris, chief editor of Innovative Retail Technologies, about commerce-as-as-service and why it’s a smart model for retailers struggling to excel in omni-channel retailing. Lawida explains commerce-as-a-service in detail and how it’s redefining the way retailers operate their businesses.

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RETAIL EVENTS

IRCE June 7 - 10, 2016
CHicago, IL
Future Stores 2016 June 20, 2016
Seattle, WA
Last Mile Fulfilment India July 22 - 23, 2016
India
Mobile Payments Conference August 29 - 31, 2016
Chicago, IL
More Events

FEATURED PRODUCTS

  • IP Cameras Portfolio
    IP Cameras Portfolio

    Choose from our portfolio of fixed and PTZ IP cameras to get the real-time and recorded video you need for advanced security, loss prevention, liability protection and more. Always clear and proven reliable, these video surveillance cameras will show you what you’ve been missing.

  • 8000 Series Hybrid Network Video Recorders
    8000 Series Hybrid Network Video Recorders

    Get the job done faster – from installation to investigation – with March Networks 8000 Series Hybrid Network Video Recorders (NVRs).

  • Dayforce Payroll
    Dayforce Payroll

    Dayforce Payroll replaces traditional batch-driven payroll systems with a real-time SaaS application that can cut payroll processing time in half. With Dayforce, your organization will achieve a swift and tangible ROI by streamlining payroll processing, improving accuracy, and enabling compliance – all while eliminating redundant data entry and reliance on fragile interfaces.

  • SATO CS-9018 Tag Cutter Stacker
    SATO CS-9018 Tag Cutter Stacker

    The Sato® CS-9018 Cutter/Stacker is a self-contained, continuous-form, ticket-handling device. It is designed to slit, cut and sequentially stack preprinted tickets at a rate of 188,000 per hour.

  • TM-U220 Receipt Printer
    TM-U220 Receipt Printer Epson's TM-U220 impact printers are compact, reliable and optimized for high-speed throughput. They offer all the easy-to-use features important to the retail, restaurant and hospitality industries and two-color printing to highlight special offers, kitchen orders and impactful logos. In addition, the TM-U220 printers have been designed to be 100% compatible with existing systems that currently use a TM-U200 printer
  • MB200i Portable Printer
    MB200i Portable Printer

    The new SATO Mobile MBi Series portable printers are the ideal solution for portable print applications. Their compact size, rugged design, and light weight make them ideal for mobile, on-demand printing needs. It's one of the industry's first to implement both peel&present and linerless material handling capabilities built into the standard unit.

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