From Multi-Channel To Any Channel
From Multi-Channel To Any Channel

How the nation’s largest specialty bicycle retailer is unifying its sales channels through a systems and operations overhaul.

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THE CURRENT ISSUE

  • From Multi-Channel To Any Channel
    From Multi-Channel To Any Channel

    How the nation’s largest specialty bicycle retailer is unifying its sales channels through a systems and operations overhaul.

  • Know Thy Demographic
    Know Thy Demographic

    Knowing the customer means many things; for example, it means offering her the personalized, pleasant shopping experience that accommodates her shopping style, be it face-to-face, online, over the phone, or via mobile engagement. It means offering flexible fulfillment options. It also means knowing your target audience, the demographics of the specific segment of the population with shared characteristics that draw them to your brand.

  • The Business Case For Better Batteries
    The Business Case For Better Batteries

    Lost productivity, inventory inaccuracy, and social irresponsibility are just a few of the sins associated with bad mobile device battery management.

  • Smarter Pricing, Bigger Profit
    Smarter Pricing, Bigger Profit

    Price transparency is putting pressure on merchants to get strategic and granular about how they manage prices and drive profits.

  • Traffic Counts At PetSmart
    Traffic Counts At PetSmart

    How PetSmart improves the customer’s in-store experience by syncing traffic with labor scheduling.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Increase Revenue And Performance With Retail Analytics
    Increase Revenue And Performance With Retail Analytics

    In today’s competitive retail environment, customers expect more from retailers than ever before — product information, relevant promotions, visibility into inventory — and online channels have created additional pressures to offer low prices and unparalleled customer experiences.

  • Using Distributed Order Management To Grow Sales
    Using Distributed Order Management To Grow Sales

    Consumer buying behaviors and expectations have changed in recent years.  Buyers have access to more information and the ability to locate products across multiple channels.  A shopper often researches physical and digital channels before making a purchase.  This makes it more difficult for sellers to manage and predict when and where the final sale will occur.

  • What Your Kid’s Video Game Can Teach You About Your Business
    What Your Kid’s Video Game Can Teach You About Your Business

    Seeing people on smartphones is nothing new, but by you’ve likely seen lots of folks — most of them pretty young — wandering around parks, shopping centers, libraries, and campuses staring intently at their screens. It’s all thanks to Pokemon GO, the augmented reality game that burst onto the scene in a way we haven’t seen in a long time.

  • Omnichannel And The Importance Of Technology
    Omnichannel And The Importance Of Technology

    The term “omnichannel” emerged and was promptly adopted by individuals across the retail landscape – organization leaders, influencers, reporters, and beyond. At this point, however, the word has no place in the industry. Why? Because shopping is a singular experience with various touchpoints. Your customers, in all honesty, don’t care about the concept of omnichannel – they merely want seamlessness.

  • The Case For Responsive Design
    The Case For Responsive Design

    You’ve got an email from your favorite brand announcing a promotion too good to pass up. You’re on your lunch break, or on the train home, or just chilling on the couch with your smartphone and you click on the link. But you can’t shop. A pop-up obscures the text, the photos are rendered awkwardly, there are too many steps to purchase that are hard to navigate on a small screen. You give up.

More From The Expert Series

FEATURED CONTENT

  • Real Mobile Marketing Results From Real Retailers

    The best retailers in the world are also the best marketers. Their strategies include smart, on-demand mobile couponing to drive increased foot traffic and incremental revenue. But they need the right technologies to make it happen.

  • How Cloud Technology Will Reinvent The Role Of The Retail Store Associate

    Create a world-class store experience with mobile- and cloud-first tools for store associates.

  • Top 3 Highest ROI Initiatives In Store Associate Mobility

    Disruption–transformation–reinvention. Buzzwords floating around as retailers, experts, and thought leaders speculate on the evolution of the physical retail store and how technology will play a role in this change. At the store-level, we’re seeing retailers experiment with beacons, kiosks, and digital displays to augment consumer’s access to product inventory and assistance.

  • Tactical Decision Support - The New Found Focus For Dynamic Supply Chains

    As organizations grow in size and scale, so do their supply chains. With high product volumes, a huge supplier base and many echelons in the supply network, the problem is nothing but complicated to design a network which is cost effective and with high availability & flexibility.

  • Turning One-Time Buyers Into Loyal Customers

    When is the last time you took a deep dive into your email metrics? As you prepare for the holidays, perhaps it is time to take another look. Understanding your subscribers is the only way to truly evaluate the performance of your campaigns, making necessary changes to increase subscriber engagement, revenue and ROI.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • commercetools
    commercetools

    commercetools is one of the world's leading vendors for cloud-based commerce technology. By providing a highly responsive API first platform, complex commerce models can be realized - for all channels, on all devices.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Kronos Incorporated
    Kronos Incorporated

    Kronos® for Retail is the most widely adopted and deployed workforce management solution available. And with over 50 years of combined retail-specific experience, we’ve designed our solutions to meet the unique needs and challenges of retail organizations.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Whose Recruiting Playbook Did You Steal?
    Whose Recruiting Playbook Did You Steal?

    In our July issue, we ran a story (A Fresh Perspective On Associate Engagement), that offered up some timely advice on the hiring and retention of millennial and Gen Z associates. That Q&A with Todd Corley, Founder And Head of the TAPO Institute, got me thinking about just how incestuous the retail recruiting and hiring process really is.

ICYMI: Consumer Expectations Soar: What Does It Mean For Retailers?

In case you missed it, IRT recently hosted a webinar, Consumer Expectations Soar: What Does It Mean For Retailers?, featuring Jim Bengier, chief customer officer at Bridge Solutions Group and John Stelzer, senior omni-channel strategist at IBM about how retailers are meeting consumers’ expectations. The webinar was insightful and packed with some pretty alarming stats.

Think You Know Retail Tech?

Our 2016 Retail Tech Spending Report left no doubt that this would be a big year for mobile device adoption, wireless networking infrastructure improvements, and the advance of cloud computing. Will those trends continue into 2017? We’ll need a few minutes of your time to find out.

Study Demonstrates EMV’s Protection Of Consumers

Mexico has a longstanding reputation for being a safe haven of fraud. Further south in Brazil, international press coverage of Rio’s stint in the international Olympic limelight has been tinged with stories about that country’s undesirable fraudsters. According to new research from ACI Worldwide and Aite Group, those reputations aren’t without merit. According to the study, 2016 Global Consumer Card Fraud: Where Card Fraud Is Coming From, 56 percent of consumers in Mexico experienced card fraud in 2015. Just shy of half of Brazilian consumers were victims of the crime.

Active Shooters: Are You Prepared?

Last month, I attended NRF Protect. The show was held in my stomping grounds of Philadelphia, and as usual, the show was packed with solid sessions and an Expo floor filled with technologies that, quite frankly, aid the entire organization. I attend the show every year, and I always leave with actionable insights to bring back to our readers. But this year I exited the Convention Center feeling exceptionally informed, largely because of one single session — a session centered on the importance of training and practical planning should an active shooter enter the premises.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Know Thy Demographic
    Know Thy Demographic

    Knowing the customer means many things; for example, it means offering her the personalized, pleasant shopping experience that accommodates her shopping style, be it face-to-face, online, over the phone, or via mobile engagement. It means offering flexible fulfillment options. It also means knowing your target audience, the demographics of the specific segment of the population with shared characteristics that draw them to your brand.

  • The 2016 Security Special Report: Disturbing Discrepancies In Retail Security
    The 2016 Security Special Report: Disturbing Discrepancies In Retail Security

    New roles-based research on the state of retail security reveals deep disconnects among CEOs, CIOs, and directors of LP/AP.

  • Watch, Click, Buy: Video Commerce Will Change Retail Forever
    Watch, Click, Buy: Video Commerce Will Change Retail Forever

    Move over, product placement. Soon, retailers won’t just be promoting products on TV shows; they’ll be selling them there.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • Consumer Expectations Soar: What Does It Mean For Retailers?

    Prepare yourself for the new retail.  In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.

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RETAIL EVENTS

Mobile Payments Conference August 29 - 31, 2016
Chicago, IL
America’s Customer Festival September 20, 2016
New York, NY
MRC Vienna 2016 September 21 - 23, 2016
Vienna
MRC Atlanta 2016 October 10 - 12, 2016
Atlanta, GA
Luxury Interactive October 17 - 19, 2016
New York, NY
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FEATURED PRODUCTS

  • Remote MasterMind Scanner Management Software
    Remote MasterMind Scanner Management Software

    Honeywell’s Remote MasterMind® (ReM) software package provides a quick and convenient solution for IT administrators seeking to manage all scanners within their network from a single remote location.

  • PCI Compliance
    PCI Compliance

    Financial breach protection and solutions for achieving and maintaining compliance.

  • WorkForce 520 All-In-One With Check Imaging
    WorkForce 520 All-In-One With Check Imaging Epson's WorkForce® 520 All-in-One brings maximum versatility and value to small businesses that accept up to ten checks per day. In a single, low-cost device, you can scan, print, copy, fax and print photos, plus capture check images for your RDC application with Epson's patent-pending SureCapture® check imaging software.
  • TM-T70 Space-Saving POS Receipt Printer
    TM-T70 Space-Saving POS Receipt Printer The space-saving TM-T70 printer with easy all-front access is the only receipt printer available today designed to operate entirely from the front of the printer. With its front-facing controls, paper loading and receipt dispensing, it can be placed under a counter or on a shelf to free up valuable counter space.
  • Dayforce Employee Assistance & Wellness Programs
    Dayforce Employee Assistance & Wellness Programs

    The Ceridian LifeWorks family of employee assistance and wellness solutions is designed to help empower your employees to become healthier and more productive. By adding LifeWorks resources to your benefit offerings, you can show your dedication to your employees’ wellbeing and work-life balance, while improving their productivity and retention.

  • Voyager 1400g
    Voyager 1400g

    2D bar codes are becoming increasingly popular across a wide range of industries for a number of reasons. Some enterprises have a desire to capture large amounts of data, despite space constraints, while others are being required to read 2D bar codes due to government regulations or supplier mandates.

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