Inside Best Buy Canada’s New Marketplace Initiative
Inside Best Buy Canada’s New Marketplace Initiative

How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

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THE CURRENT ISSUE

  • The New Currency Of ROI
    The New Currency Of ROI

    Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.

  • Breaking All The Retail Rules
    Breaking All The Retail Rules

    Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?

  • The Dandy Lab Brings IoT, Innovation In-Store
    The Dandy Lab Brings IoT, Innovation In-Store

    By marrying traditional retail and interactive, innovative technologies, The Dandy Lab delivers a useful, memorable customer experience that’s redefining the industry.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inside Best Buy Canada’s New Marketplace Initiative
    Inside Best Buy Canada’s New Marketplace Initiative

    How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • How Retail Technology Can Take Your Business To The Next Level
    How Retail Technology Can Take Your Business To The Next Level

    As evolving consumer preferences drive a new, customer-centric focus in retail, change is more than inevitable — it’s necessary for your business to survive. Whether you are working toward mastering omnichannel retailing, increasing fulfillment rates, or providing an optimal customer experience, retail technology could provide the means to reach your goals.  

  • Kitchen Workflow: Optimizing For New Restaurant Realities
    Kitchen Workflow: Optimizing For New Restaurant Realities

    The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

  • 20 Years Of Innovation: Cash Handling In The Retail Industry
    20 Years Of Innovation: Cash Handling In The Retail Industry

    Much of the discussion about the retail payments ecosystem has typically focused on mobile technology. A favorite pastime for the industry is predicting what platform will win the race for ubiquity in retail payments - will it be Samsung, Amazon, Apple, Android, or something else?

  • Why Retail’s Reliance On Online Connectivity Calls For Network Resilience
    Why Retail’s Reliance On Online Connectivity Calls For Network Resilience

    They say the retail business is all about connections – forming bonds with customers to supply the goods we desire alongside experiences that keep us coming back for more. This really takes on a new meaning in today’s retail environment, though, thanks to modern retail systems enabled by online connectivity.

  • Safeguard The Future Of Retail With Unified Cloud Commerce
    Safeguard The Future Of Retail With Unified Cloud Commerce

    With the proliferation of new channels and new technology, retail has evolved tremendously over the past decade and this tempo isn’t slowing down anytime soon. Much of the focus for retailers has been trying to avoid a sinking ship, where IT departments have been frantically patching together multiple systems within the business in an effort to survive. Unfortunately, this approach only provides temporary relief as retailers continue to struggle to succeed at servicing their customers across the multiple touchpoints of their business. To safeguard the future of business, retailers must shift the focus to implementing a unified platform.

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FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Oracle Commerce Cloud
    Oracle Commerce Cloud

    With software that provides supply chain, operations, merchandising, store systems, optimization as well as enterprise applications and infrastructure software, Oracle partners with the world’s leading retail companies, including 20 of the 20 top retailers worldwide, to transform the economics of their businesses.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • MultiSight by Schneider Electric
    MultiSight by Schneider Electric

    MultiSight is a Video as a Service (VaaS) company that leverages the power of video to identify operational efficiencies for multi-location businesses.

  • Kronos Incorporated
    Kronos Incorporated

    Kronos® for Retail is the most widely adopted and deployed workforce management solution available. And with over 50 years of combined retail-specific experience, we’ve designed our solutions to meet the unique needs and challenges of retail organizations.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Saving Money, Saving Stores
    Saving Money, Saving Stores

    Last week brought brick and mortar retail some solemn news. Aéropostale is closing 154 stores on the heels of its Chapter 11 bankruptcy protection filing, and Sports Authority is considering the liquidation of all 450 of its stores after its own Chapter 11 filing in March.

Miya Knights On The Digitally Enabled Shopping Journey

Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

Is Security The Killer App For Drones In Retail?

The latest software release from ISV Alert POS is designed to return the point of sale to its roots. In a recent interview for a story in our sister publication, Business Solutions magazine, Alert POS founder Brad Jarrett stressed that the original cash register was designed first and foremost to secure assets. Even the charming ring of the register’s bell was a security feature designed to alert store staff that the cash drawer was open and cash was exposed.

Tackling Browse Abandonment

Cart abandonment has been all the rage over the past two years. Marketers searched for applicable technologies and fine-tuned their processes in order to entice customers to revisit their online shopping carts and complete the purchase. Recent research conducted by Bronto found that many customers do not find cart abandonment emails intrusive but rather regard them as useful, personalized reminders about their idle carts.

Customer Experience: The Associate That Matters Most

I’m generally not one to publicly opine on my personal retail customer experiences. When I do, something went either exceptionally well or terribly wrong. I prefer to share when things go well. Last week I went to Jared. My wife wasn’t the only one happy that I stopped.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The 2016 Mobility Special Report
    The 2016 Mobility Special Report

    Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • Thought Leaders In Digital Transformation

    Join JJ van Oosten on a journey through the (digital) transformation of the food retail sector. He explains why the food retail sector is ready for transformation and why you should act now. See why Omnichannel is helping to drive customer focus and help customers to make better decisions. Learn why customer obsession is so important to master and win the digital transformation journey.

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RETAIL EVENTS

IRCE June 7 - 10, 2016
CHicago, IL
Future Stores 2016 June 20, 2016
Seattle, WA
Last Mile Fulfilment India July 22 - 23, 2016
India
Mobile Payments Conference August 29 - 31, 2016
Chicago, IL
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FEATURED PRODUCTS

  • Dayforce International Payroll Services
    Dayforce International Payroll Services

    As a global payroll provider, Ceridian provides International Payroll Solutions that can help your organization operate in 2 countries or 20. Gartner's Magic Quadrant for Payroll Business Process Outsourcing (BPO) Services places Ceridian in a leading position, noting our strategic mindset and adaptability to international payroll customer needs.

  • Hosted Contact Center
    Hosted Contact Center

    A better way to connect with customers by email, chat, web, phone or social media.

  • Perfect Pick
    Perfect Pick

    Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.

  • TM-T88V POS Receipt Printer
    TM-T88V POS Receipt Printer The TM-T88V POS thermal printer is the latest addition to Epson’s innovative, industry-leading TM-T88 POS printer series.
  • Dayforce Touch Time Clocks
    Dayforce Touch Time Clocks

    Dayforce Touch takes time capture into the 21st century. Through the intuitive touch screen interface, increase clocking speed and accuracy. The integrated self-service functionality enables users to simply do more. Empower employees to view their schedules, request time away from work and manage their availability. Enable managers to approve time off requests. Make time capture and self-service easy with Dayforce Touch.

  • Celerant Command Retail POS Software
    Celerant Command Retail POS Software Celerant Command Retail — POS Software is a real-time retail management system that manages all areas of a retail organization including point of sale, sales back office, inventory management, warehouse, distribution center, allocation, multichannel/e-commerce/kiosk, data mining, and more, in a single integrated system.
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