Inside Best Buy Canada’s New Marketplace Initiative
Inside Best Buy Canada’s New Marketplace Initiative

How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

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THE CURRENT ISSUE

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Digital Engagement Drives Sales
    Digital Engagement Drives Sales

    Recognizing digital’s role in auto sales, a $150-million dealership gets proactive about driving presale engagement in its showrooms.

  • The New Currency Of ROI
    The New Currency Of ROI

    Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.

  • The Dandy Lab Brings IoT, Innovation In-Store
    The Dandy Lab Brings IoT, Innovation In-Store

    By marrying traditional retail and interactive, innovative technologies, The Dandy Lab delivers a useful, memorable customer experience that’s redefining the industry.

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

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RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Safeguard The Future Of Retail With Unified Cloud Commerce
    Safeguard The Future Of Retail With Unified Cloud Commerce

    With the proliferation of new channels and new technology, retail has evolved tremendously over the past decade and this tempo isn’t slowing down anytime soon. Much of the focus for retailers has been trying to avoid a sinking ship, where IT departments have been frantically patching together multiple systems within the business in an effort to survive. Unfortunately, this approach only provides temporary relief as retailers continue to struggle to succeed at servicing their customers across the multiple touchpoints of their business. To safeguard the future of business, retailers must shift the focus to implementing a unified platform.

  • Your Retail Data is Only As Good As What You Do With It
    Your Retail Data is Only As Good As What You Do With It

    Data rules the business world, from your company’s hiring processes to the sales funnel. In only two years, the big data environment has generated 90 percent of today’s information, according to IBM. Accessing real-time data becomes increasingly important in a world with a focus on dynamic websites, traffic evaluation and data analysis. The big data world is shifting from gathering data and slowly finding the value, to creating actionable insights out of data as it is collected. Leveraging data in real time is the most integral part of staying competitive in today’s business landscape.

  • How Buying Into Digital Transformation Will Keep Customers Coming Back
    How Buying Into Digital Transformation Will Keep Customers Coming Back

    Digital transformation—which involves realigning and investing in new technology and business models with a specific focus on the customer experience, according to Accenture—is everywhere we look. Each day, retail’s biggest brands like Macy’s, Sears and Wal-Mart are closing stores and ramping up online presence in an effort to boost profitability and maintain market relevance. But the reality is that digital transformation is affecting every space, not just retail.

  • Pop Up To Scale
    Pop Up To Scale

    How to go from a handful of pop-up retail events each year to hundreds without breaking a sweat

  • There’s A New Generation Hitting Stores
    There’s A New Generation Hitting Stores

    The Millennial fascination is beginning to wane as a new generation is on the cusp of leading the pack and making headlines. Over the past few years, consumer-facing brands have been obsessed with Millennials, especially in the retail world. Companies have been forced to change their business strategies in order to connect and target Millennials, in the hopes of winning this segment as customers.

More From The Expert Series

FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • ShopperTrak
    ShopperTrak

    Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.

  • MultiSight by Schneider Electric
    MultiSight by Schneider Electric

    MultiSight is a Video as a Service (VaaS) company that leverages the power of video to identify operational efficiencies for multi-location businesses.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Miya Knights On The Digitally Enabled Shopping Journey
    Miya Knights On The Digitally Enabled Shopping Journey

    Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

Is Security The Killer App For Drones In Retail?

The latest software release from ISV Alert POS is designed to return the point of sale to its roots. In a recent interview for a story in our sister publication, Business Solutions magazine, Alert POS founder Brad Jarrett stressed that the original cash register was designed first and foremost to secure assets. Even the charming ring of the register’s bell was a security feature designed to alert store staff that the cash drawer was open and cash was exposed.

Tackling Browse Abandonment

Cart abandonment has been all the rage over the past two years. Marketers searched for applicable technologies and fine-tuned their processes in order to entice customers to revisit their online shopping carts and complete the purchase. Recent research conducted by Bronto found that many customers do not find cart abandonment emails intrusive but rather regard them as useful, personalized reminders about their idle carts.

Customer Experience: The Associate That Matters Most

I’m generally not one to publicly opine on my personal retail customer experiences. When I do, something went either exceptionally well or terribly wrong. I prefer to share when things go well. Last week I went to Jared. My wife wasn’t the only one happy that I stopped.

The Key To Customer Engagement Success

There’s no question that in retail, turnover’s high and employee training takes time, money, and effort, but it behooves retailers to invest in their most valuable asset — the associate.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The 2016 Mobility Special Report
    The 2016 Mobility Special Report

    Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • Why Commerce-As-A-Service Is Redefining Omni-Channel Retailing

    Arthur Lawida, president of CommerceTools, talks to Erin Harris, chief editor of Innovative Retail Technologies, about commerce-as-as-service and why it’s a smart model for retailers struggling to excel in omni-channel retailing. Lawida explains commerce-as-a-service in detail and how it’s redefining the way retailers operate their businesses.

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RETAIL EVENTS

Shoptalk May 15 - 18, 2016
Las Vegas, NV
eTail Canada 2016 May 16 - 19, 2016
Toronto, ON
MRC EU Congress May 18 - 20, 2016
Seville
IRCE June 7 - 10, 2016
CHicago, IL
Future Stores 2016 June 20, 2016
Seattle, WA
More Events

FEATURED PRODUCTS

  • Dayforce Touch Time Clocks
    Dayforce Touch Time Clocks

    Dayforce Touch takes time capture into the 21st century. Through the intuitive touch screen interface, increase clocking speed and accuracy. The integrated self-service functionality enables users to simply do more. Empower employees to view their schedules, request time away from work and manage their availability. Enable managers to approve time off requests. Make time capture and self-service easy with Dayforce Touch.

  • Free Strategic Supplier Management Opportunity Assessment
    Free Strategic Supplier Management Opportunity Assessment

    Compliance Networks offers a free opportunity assessment as a pre-sale discovery event with a two-fold objective. The opportunity assessment clarifies the client organization's objectives and quantifies the potential economic impact of a vendor compliance optimization process on the retail organization.

  • 8000 Series Hybrid Network Video Recorders
    8000 Series Hybrid Network Video Recorders

    Get the job done faster – from installation to investigation – with March Networks 8000 Series Hybrid Network Video Recorders (NVRs).

  • SATO S84/86-ex Series High Performance Print Engines
    SATO S84/86-ex Series High Performance Print Engines

    Maximize productivity for 24/7 mission critical applications. SATO's flagship print engines are used by the world's best print and apply systems.

  • SuiteCommerce
    SuiteCommerce

    NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.

  • WorkForce 520 All-In-One With Check Imaging
    WorkForce 520 All-In-One With Check Imaging Epson's WorkForce® 520 All-in-One brings maximum versatility and value to small businesses that accept up to ten checks per day. In a single, low-cost device, you can scan, print, copy, fax and print photos, plus capture check images for your RDC application with Epson's patent-pending SureCapture® check imaging software.
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