Anything But Off The Shelf

To develop a multidisciplinary IP surveillance infrastructure that would serve LP and operations, Kroger took innovation into its own hands.

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  • Video For The Enterprise
    Video For The Enterprise

    Of course, networked video is an LP play, but it also brings big benefits to operations, customer service, merchandising, and more.

  • Welcome To Innovative Retail Technologies
    Welcome To Innovative Retail Technologies

    Welcome to the inaugural issue of Innovative Retail Technologies! On behalf of our entire team, we’re thrilled to deliver what you’ve asked for — insightful editorial that explains innovation on your terms. As we open this exciting new chapter, we close — quite literally — another.

  • 5 Tips For Tackling Shrink
    5 Tips For Tackling Shrink

    In this era of escalating retail loss and shrink, many companies are evaluating and deploying tools and technology to ebb this disastrous tide.  Stepping back from a situation is sometimes necessary to ensure that the proper focus and resources are applied. 

  • Lilly Pulitzer Masters The Art, Science Of Social Media
    Lilly Pulitzer Masters The Art, Science Of Social Media

    Vivacious daily designs are Lilly Pulitzer’s social calling card, and they’re driving rich data to company marketers.

  • The Hard Road To Innovation
    The Hard Road To Innovation

    No one said innovation is easy, but understanding what innovation is — and what it isn’t — can improve margins.

More From The Current Issue


Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing
Retail Mobility Omni-Channel Retail Supplement Omni-Channel Supply Chain
Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform. Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.

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  • Omnichannel Retailing – Recipe For Success
    Omnichannel Retailing – Recipe For Success

    I recently read a report by Happiest Minds that listed the ingredients needed for the perfect retail order.  The list included items like stock availability, timely delivery, perfect quantity, right packaging and correct invoicing.  While each ingredient might seem basic, in reality it takes a team of experts to execute each component flawlessly.

  • Advances In Automation And Video Analytics Can Drive The Retail Industry
    Advances In Automation And Video Analytics Can Drive The Retail Industry

    As automation and “smart homes” increase in popularity in the residential industry, ADT has also seen automation play a larger role in retail growth. From driving standard operating procedure analytics to customer flow maximizing dollars per store visitor, automation technology allows retailers to focus on their core business.

  • Price Wars Are Not The Answer: Win Over Customers Without Competing On Price
    Price Wars Are Not The Answer: Win Over Customers Without Competing On Price

    Between the numerous price check apps in the market and the fact that there are plenty of retailers selling the same products, it’s easy to see why many merchants get into price wars, flash sales, and outrageous discounts to entice shoppers.

  • Alleviate The Complications Of Retail Task Management With Workforce Technology
    Alleviate The Complications Of Retail Task Management With Workforce Technology

    What shoppers don’t see, but store managers know all too well, is the amount of planning that goes on behind the scenes in order to deliver a reliable customer experience. Whether it’s a local grocery store or a national hardware retailer, all of the products you see on the shelves were produced, packaged, and shipped to that location – then unboxed, displayed, and sold to customers by trained associates.

  • Adapting Retail DCs To Support Omni-Channel Fulfillment
    Adapting Retail DCs To Support Omni-Channel Fulfillment

    This is the second in a three-part series of articles describing how retailers can adapt their fulfillment and returns processes to address omni-channel needs using Mobile Work Execution software which complements existing information systems. This article focuses on DC-based processes while the third and final article will discuss in-store processes.

More From The Expert Series


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  • GoSpotCheck

    GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard. Our customers, ranging from startups to Fortune 50 market leaders, use GoSpotCheck’s mobile data collection every day to get actionable insights from their data and improve retail execution.

  • Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Empower Software Solutions
    Empower Software Solutions

    Empower Software Solutions provides innovative HR and workforce solutions for thousands of organizations, from small and medium businesses to some of the world’s largest retailers, manufacturers, and financial services companies.  With integrated solution suites featuring payroll and HR management, tax software and outsourcing, workforce management, and talent management, Empower Software provides the most flexible solutions and superior technology, backed by the industry’s best service. Whether cloud-based or on-premise, via laptop or mobile device, Empower helps organizations achieve their people-powered objectives by creating a passionate, energized workforce.

  • ShopperTrak

    Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology, a privately held Corporation, develops in-house and provides high-quality, advanced retail management software systems to retail organizations.

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  • Onboarding Holiday Help? Don’t Cut Corners
    Onboarding Holiday Help? Don’t Cut Corners

    Earlier this month, I shared a few tips for hiring holiday help in a shallow labor pool marked by low unemployment and a growing population of able-bodied Americans who simply don’t want to work.

Hard Times For Holiday Hiring?

The Bureau of Labor Statistics pegs the national unemployment rate heading into the holiday season at just 5.5%, a drop of nearly 50% from its post-recession peak in late 2009. It’s considerably lower in some regions. That’s positive news for the labor force and the economy, but it could have some negative implications for retailers and logistics providers looking to staff up for the holidays. Good help is hard to find in a deep labor pool, and it’s incredibly hard to find in a shallow one.

3 Ways To Compete On Service

Last week, I had the opportunity to participate in a webinar for Vend, and the topic was how to win customers without competing on product and price. It’s a great topic; here are some of the points I covered during the webcast.

Who’s Ready For EMV? Not It!

October first is this Thursday. It’s D-day for the EMV liability shift, the big deadline that’s been all the hullabaloo in retail payment circles for the last, I don’t know, five or ten years. And despite estimates that some 8 in 10 small to midsized retailers hadn’t adopted EMV-ready systems as of mid-September (according to a Software Advice study), the sky has not begun to fall. Further, regardless of the more than half of U.S. adults who admit they don’t know anything about EMV or the move to chip-enabled credit cards (according to recent research conducted by HarborTouch), they’re still swiping plastic. That’s the good news.

Overwhelmed By Retail’s Digital Transformation? Don’t Be.

Retailers came to the realization long ago that accommodating the mobile-savvy consumer isn’t innovative retailing, it’s business as usual. Cut to a few years later, and the retail industry is in the throes of a full-fledged digital transformation. Here we are with another behemoth term, and depending on whom you ask, the definition of digital transformation differs slightly, but most will agree that the digital transformation occurring in retail means embracing technologies such as cloud, mobile, predictive analytics, as well as social networks to improve the business.

More From The Editor


Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Alton Lane Brings Innovation To Omni-Channel
    Alton Lane Brings Innovation To Omni-Channel

    Tailored apparel retailer Alton Lane combines classic, oldschool, high-touch retailing with innovative technologies and practices to deliver a next-gen, omni-channel customer experience that yields a 96% conversion rate.

  • GameStop Breaks New Ground With Beacons
    GameStop Breaks New Ground With Beacons

    An innovative deployment of beacons in nearly 150 test-market stores delivers an education in best practices at the GameStop Technology Institute.

  • IRT Is The New ISR
    IRT Is The New ISR

    Our name is new, but the concept that precedes it is not. Long before we made the decision to rebrand, we began a concerted effort, driven by Executive Editor Erin Harris, to challenge our story subjects, our editorial contributors, and ourselves to push the innovation envelope.


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  • Machine Learning’s Effect On Retail

    Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.

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Luxury Interactive 2015 October 13 - 15, 2015
New York, NY
Money20/20 October 25 - 28, 2015
Las Vegas, NV
Money20/20 October 25 - 28, 2015
Las Vegas, NV
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  • Dayforce Workforce Management
    Dayforce Workforce Management

    Whether your biggest HR challenges are managing employee information or staying compliant with ever-changing employment law, you can rely on your partnership with Ceridian for human resources services, and software that will help you streamline HR processes and understand HR compliance.

  • WAVE Communicators
    WAVE Communicators

    Twisted Pair’s WAVE ® software simplifies communications for enterprises of all sizes by removing technology barriers to seamless interoperability. Unique for its software-only approach and compelling for its unmatched functionality, flexibility and performance, WAVE connects and extends the IP-centric enterprise and the mobile workforce using two-way radio systems, smartphones, desktop IP phones, PCs and industry-standard unified communication and collaboration applications.

  • Command Video Management Software
    Command Video Management Software

    March Networks Command is a browser-based VMS software that delivers everything retail organizations need to manage, maintain and get the most from their video surveillance system – seemingly effortlessly!

  • Business Intelligence
    Business Intelligence

    Provide your business with real-time business intelligence across all areas of your company. Manage your retail enterprise with key metrics and make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed in real time as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards.

  • SATO CLNX Series Industrial Thermal Printers
    SATO CLNX Series Industrial Thermal Printers

    With the NEW CLNX Series your problems are solved! Only the CLNX will address the typical thermal printer issues you experience today by its many user friendly features and rugged design.

  • PAYmate Terminal
    PAYmate Terminal

    PAYmate — Advanced, user-friendly time and attendance terminal, featuring Ethernet connectivity and power-over-Ethernet for improved workforce management.

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