Inside Best Buy Canada’s New Marketplace Initiative
Inside Best Buy Canada’s New Marketplace Initiative

How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

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THE CURRENT ISSUE

  • Upping The E-Commerce Pet Supply Ante
    Upping The E-Commerce Pet Supply Ante

    Trading partner management software enables a broader selection of merchandise and minimizes order exceptions at PetFlow.

  • Inside Best Buy Canada’s New Marketplace Initiative
    Inside Best Buy Canada’s New Marketplace Initiative

    How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.

  • Digital Engagement Drives Sales
    Digital Engagement Drives Sales

    Recognizing digital’s role in auto sales, a $150-million dealership gets proactive about driving presale engagement in its showrooms.

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The New Currency Of ROI
    The New Currency Of ROI

    Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Safeguard The Future Of Retail With Unified Cloud Commerce
    Safeguard The Future Of Retail With Unified Cloud Commerce

    With the proliferation of new channels and new technology, retail has evolved tremendously over the past decade and this tempo isn’t slowing down anytime soon. Much of the focus for retailers has been trying to avoid a sinking ship, where IT departments have been frantically patching together multiple systems within the business in an effort to survive. Unfortunately, this approach only provides temporary relief as retailers continue to struggle to succeed at servicing their customers across the multiple touchpoints of their business. To safeguard the future of business, retailers must shift the focus to implementing a unified platform.

  • Your Retail Data is Only As Good As What You Do With It
    Your Retail Data is Only As Good As What You Do With It

    Data rules the business world, from your company’s hiring processes to the sales funnel. In only two years, the big data environment has generated 90 percent of today’s information, according to IBM. Accessing real-time data becomes increasingly important in a world with a focus on dynamic websites, traffic evaluation and data analysis. The big data world is shifting from gathering data and slowly finding the value, to creating actionable insights out of data as it is collected. Leveraging data in real time is the most integral part of staying competitive in today’s business landscape.

  • How Buying Into Digital Transformation Will Keep Customers Coming Back
    How Buying Into Digital Transformation Will Keep Customers Coming Back

    Digital transformation—which involves realigning and investing in new technology and business models with a specific focus on the customer experience, according to Accenture—is everywhere we look. Each day, retail’s biggest brands like Macy’s, Sears and Wal-Mart are closing stores and ramping up online presence in an effort to boost profitability and maintain market relevance. But the reality is that digital transformation is affecting every space, not just retail.

  • Pop Up To Scale
    Pop Up To Scale

    How to go from a handful of pop-up retail events each year to hundreds without breaking a sweat

  • There’s A New Generation Hitting Stores
    There’s A New Generation Hitting Stores

    The Millennial fascination is beginning to wane as a new generation is on the cusp of leading the pack and making headlines. Over the past few years, consumer-facing brands have been obsessed with Millennials, especially in the retail world. Companies have been forced to change their business strategies in order to connect and target Millennials, in the hopes of winning this segment as customers.

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FEATURED CONTENT

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • EarthLink
    EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • MultiSight by Schneider Electric
    MultiSight by Schneider Electric

    MultiSight is a Video as a Service (VaaS) company that leverages the power of video to identify operational efficiencies for multi-location businesses.

  • GoSpotCheck
    GoSpotCheck

    GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard. Our customers, ranging from startups to Fortune 50 market leaders, use GoSpotCheck’s mobile data collection every day to get actionable insights from their data and improve retail execution.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Miya Knights On The Digitally Enabled Shopping Journey
    Miya Knights On The Digitally Enabled Shopping Journey

    Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

Is Security The Killer App For Drones In Retail?

The latest software release from ISV Alert POS is designed to return the point of sale to its roots. In a recent interview for a story in our sister publication, Business Solutions magazine, Alert POS founder Brad Jarrett stressed that the original cash register was designed first and foremost to secure assets. Even the charming ring of the register’s bell was a security feature designed to alert store staff that the cash drawer was open and cash was exposed.

Tackling Browse Abandonment

Cart abandonment has been all the rage over the past two years. Marketers searched for applicable technologies and fine-tuned their processes in order to entice customers to revisit their online shopping carts and complete the purchase. Recent research conducted by Bronto found that many customers do not find cart abandonment emails intrusive but rather regard them as useful, personalized reminders about their idle carts.

Customer Experience: The Associate That Matters Most

I’m generally not one to publicly opine on my personal retail customer experiences. When I do, something went either exceptionally well or terribly wrong. I prefer to share when things go well. Last week I went to Jared. My wife wasn’t the only one happy that I stopped.

The Key To Customer Engagement Success

There’s no question that in retail, turnover’s high and employee training takes time, money, and effort, but it behooves retailers to invest in their most valuable asset — the associate.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • An Ongoing Workforce Issue: Making Millennials Stay
    An Ongoing Workforce Issue: Making Millennials Stay

    You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?

  • Inspiration From Chocolate-Fueled Innovation
    Inspiration From Chocolate-Fueled Innovation

    A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab

  • The 2016 Mobility Special Report
    The 2016 Mobility Special Report

    Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • Why Commerce-As-A-Service Is Redefining Omni-Channel Retailing

    Arthur Lawida, president of CommerceTools, talks to Erin Harris, chief editor of Innovative Retail Technologies, about commerce-as-as-service and why it’s a smart model for retailers struggling to excel in omni-channel retailing. Lawida explains commerce-as-a-service in detail and how it’s redefining the way retailers operate their businesses.

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RETAIL EVENTS

Shoptalk May 15 - 18, 2016
Las Vegas, NV
eTail Canada 2016 May 16 - 19, 2016
Toronto, ON
MRC EU Congress May 18 - 20, 2016
Seville
IRCE June 7 - 10, 2016
CHicago, IL
Future Stores 2016 June 20, 2016
Seattle, WA
More Events

FEATURED PRODUCTS

  • Dayforce Weekly Planning And Scheduling
    Dayforce Weekly Planning And Scheduling

    Dayforce Weekly Planning & Scheduling provides managers with real-time feedback about how planning and scheduling adjustments will impact results. Key Performance Indicators (KPI’s) are used to create labor plans based on realistic, meaningful projections.

  • SATO Thermal Transfer Ribbons
    SATO Thermal Transfer Ribbons

    SATO offers competitively priced ribbons for most thermal printers. Our genuine SATO branded ribbons are designed to maximize the life of your print heads and consistently provide great print quality.

  • TM-T88V POS Receipt Printer
    TM-T88V POS Receipt Printer The TM-T88V POS thermal printer is the latest addition to Epson’s innovative, industry-leading TM-T88 POS printer series.
  • Flexible Vendor Scorecards for Performance Improvement
    Flexible Vendor Scorecards for Performance Improvement

    Communicate vendor performance, expectations, and details in an accurate, complete, and timely manner. Most retail organizations have siloed data across the enterprise. If aggregated, this data allows for better decision making and provides objective information to collaborate with vendors. Compliance Networks can work with you to turn disparate data into actionable information.

  • NetSuite For Retail
    NetSuite For Retail

    One complete system covering POS, ecommerce, CRM and marketing, inventory and order management, business intelligence and financials.

  • SATO Handheld Labeler
    SATO Handheld Labeler

    SATO/Meto offers a variety of one, two and three line Hand-Held Labeling Systems, ideal for low and high-volume users. They allow you to mark thousands of items quickly and reliably. Used for most merchandising and coding applications, they are available in a variety of choices that will suit every customer need. The applications are endless.

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