From Multi-Channel To Any Channel
From Multi-Channel To Any Channel

How the nation’s largest specialty bicycle retailer is unifying its sales channels through a systems and operations overhaul.

Read More Featured Articles


More From The Current Issue



  • Amazon Isn’t Destroying Your Brand’s Value. You Are.
    Amazon Isn’t Destroying Your Brand’s Value. You Are.

    Amazon continues to dominate e-commerce, and e-commerce continues to dominate change in the world of retail.  In addition, within the last 4 to 6 months, there appears to be a tipping point representing e-commerce’s dramatic and everlasting impact on retail. Without a strong brand, e-commerce business, and strategy, many retailers, like Sports Chalet, are driven out of the market.

  • 6 Drivers In Restructuring Retail ITO Relationships
    6 Drivers In Restructuring Retail ITO Relationships

    The last several years have ushered in a seismic, technology led transformation in retail industries.  Retail leaders are using technology to reimagine the traditional concept of the storefront as just one aspect of the omni-channel customer experience.  As retail and CPG IT needs have changed, so have supporting technologies led by mobility, cloud, analytics, and cybersecurity.

  • Using Digital Signage To Improve The Customer Experience
    Using Digital Signage To Improve The Customer Experience

    Digital signage coupled with other technologies creates better customer engagement through a more immersive shopping experience.

  • How To Create Augmented And Virtual Reality Implementations For Retail
    How To Create Augmented And Virtual Reality Implementations For Retail

    Augmented reality (AR) and virtual reality (VR) have been growing in popularity among consumers and are currently poised for explosive growth in the retail industry. By Shaun Kirby, Chief Technology Officer for Rapid Prototyping, Cisco

  • The Sales Associate: The Modern Retailer’s Secret Weapon
    The Sales Associate: The Modern Retailer’s Secret Weapon

    The hallmark of today’s retail reality, borne of and accelerated by technology-empowered consumers, is choice. It’s why deepening brand loyalty is the greatest imperative for retailers who are looking for every edge in creating relationships with customers that cement their products’ place in peoples’ lives. 

More From The Expert Series


More Featured Content


  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • DigitalPersona / Crossmatch
    DigitalPersona / Crossmatch

    DigitalPersona offers retailers advanced identity solutions to defend against theft and fraud in your storefront and in the back office.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

View All Our Featured Suppliers


  • Drive Your Own Holiday Sales Gains
    Drive Your Own Holiday Sales Gains

    Gallup says last month’s consumer spending marked the highest on post-recession record. True, “post-recession” doesn’t give us much of a backlog from which to mark historical sales records. But, the $91 per day that Gallup says Americans spent in September 2016 is a gigantic leap from the paltry $59 average daily September spending we saw in 2010. Consider that in September 2008, when we were on the verge of financial meltdown but not yet in the felt throes of it, consumers spent $99 per day on average in September.

A Q&A With Neiman Marcus’ Scott Emmons

One of my favorite parts of my job is talking to forward-thinking retail executives about what they’re working on, the innovative projects they’re leading, and where retail goes from here. As such, I recently had the opportunity to catch up with Scott Emmons, Head of the Innovation Lab at Neiman Marcus about the future of retailing. Scott has his finger on the pulse of innovation in retail, and he offered thoughtful responses that you’ll surely find valuable.

Retail: A Ripe Market For Workforce Management Software

On October 4th at 2 ET, I’ll be hosting a webinar featuring Terry McElroy, Director of Operations Planning & Communications at Hibbett Sports. Terry and I will discuss the cloud-based human capital management software implementation at Hibbett, but we’ll also be reviewing the results of a recent survey-based report on cloud adoption, WFM, and HCM that we produced in conjunction with Ceridian.

IRT’s Retailer Innovation Awards

So many of our retailer subscribers are implementing new technologies and adopting progressive processes to help them make significant business gains. As such, Innovative Retail Technologies’ January/February 2017 issue will honor the most entrepreneurial and groundbreaking retailers in our inaugural Retailer Innovation Awards. We’ll do so by spotlighting the retailers who leverage innovative technologies to improve the customer experience and are turning today’s good ideas into tomorrow’s realities.

Sneak Peek At 2017 Retail Tech Spending Plans

We just wrapped our annual retail tech spending survey, the results of which will be reported in detail in the November issue of Innovative Retail Technologies. As we crunch the numbers in preparation of the report, we’re seeing both the continuation of some of the trends we’ve been charting for the past few years.

More From The Editor


Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Know Thy Demographic
    Know Thy Demographic

    Knowing the customer means many things; for example, it means offering her the personalized, pleasant shopping experience that accommodates her shopping style, be it face-to-face, online, over the phone, or via mobile engagement. It means offering flexible fulfillment options. It also means knowing your target audience, the demographics of the specific segment of the population with shared characteristics that draw them to your brand.

  • The 2016 Security Special Report: Disturbing Discrepancies In Retail Security
    The 2016 Security Special Report: Disturbing Discrepancies In Retail Security

    New roles-based research on the state of retail security reveals deep disconnects among CEOs, CIOs, and directors of LP/AP.

  • Watch, Click, Buy: Video Commerce Will Change Retail Forever
    Watch, Click, Buy: Video Commerce Will Change Retail Forever

    Move over, product placement. Soon, retailers won’t just be promoting products on TV shows; they’ll be selling them there.


To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.


  • WFM In 2016: Cloud, Compliance, And Collaboration

    Innovative Retail Technologies’ most recent survey of retail execs finds a market ripe for the adoption of cloud-based workforce management applications, tepid confidence in workforce compliance, and increasing collaboration among HR, store ops, and associates.

More Multimedia


Money20/20 October 23 - 26, 2016
Las Vegas
The Impact Of “Brexit” On Clinical Research – An Operational Readiness Primer November 3, 2016
1pm-2:30pm EDT, Online Training
Price:  $299 – Includes Bonus hanouts
More Events


  • SATO TH2 Portable Retail Printer
    SATO TH2 Portable Retail Printer

    Portable, Handy, Smart. The TH2 direct thermal 2" standalone printer is truly revolutionary. Designed for portability and functionality, the battery-operated TH2 allows users to print text, graphics, linear and 2D barcodes in high resolution. With its built-in keypad, there's no need for a PC.

  • WorkForce 520 All-In-One With Check Imaging
    WorkForce 520 All-In-One With Check Imaging Epson's WorkForce® 520 All-in-One brings maximum versatility and value to small businesses that accept up to ten checks per day. In a single, low-cost device, you can scan, print, copy, fax and print photos, plus capture check images for your RDC application with Epson's patent-pending SureCapture® check imaging software.
  • TM-H6000IV Multifunction Printer
    TM-H6000IV Multifunction Printer The high-performance TM-H6000IV delivers high-speed receipt and slip printing, endorsement and advanced QuickPass™ check processing all in one compact multifunction printer. And, it is ENERGY STAR qualified and offers print options that reduce paper usage up to 30%.
  • Dayforce Task Management
    Dayforce Task Management

    With Dayforce Task Management you can easily create tasks and assign them to specific business units, locations, departments, and employees. Ad-hoc or template tasks can be assigned in accordance to labor requirements. Using visual checklists, you can easily monitor task progress through to completion. Gatekeeping functionality helps  ensure that task workload is efficiently allocated and controlled. Tasks are viewable in a list or calendar mode.

  • Searchlight For Retail Software
    Searchlight For Retail Software

    Take your business to the next level with March Networks Searchlight for Retail. Integrating high-quality surveillance video with point-of-sale (POS) transaction data and highly-accurate analytics, Searchlight delivers powerful insights into key areas of your business.

  • Dolphin 6000 Scanphone
    Dolphin 6000 Scanphone

    Today’s mobile workers require real-time communications and access to critical business data to make informed decisions at the point of customer service. Many of these information workers utilize multiple devices—such as smartphones, VoIP phones, two-way radios, laptop or tablet computers, GPS navigation systems, and bar code scanners—throughout the course of a normal business day.

More Featured Products