Retail Tech Spending 2016
Retail Tech Spending 2016

As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.

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Winning The Battle For The Omni-Channel Share Of Wallet: How Are Small To Midsize Retailers Doing? Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities
SMR Supplement Retail Mobility Omni-Channel Retail Supplement
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves. Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.

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  • Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think
    Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think

    For the longest time, free mobile app and content providers had an unwritten agreement with the public, through which they would allow consumers to use an app or consume content for free, in exchange for being presented with advertisements.

  • Leveraging The Social Web To Boost Sales
    Leveraging The Social Web To Boost Sales

    Social sharing is now a major driver of online commerce, thanks to widgets that let customers share, like, and tweet content across their own networks. Enabling social sharing provides your business with free branding and endorsements, customer engagement opportunities and most important, increased sales.

  • Who’s Making Progress On Their Holiday Lists?
    Who’s Making Progress On Their Holiday Lists?

    Between Halloween and Thanksgiving, I’m never one to start thinking about holiday gift buying until December. Occasionally I will make an online purchase during Black Friday or Cyber Monday, but it’s usually for myself.

  • The Evolution Of Mobility In Retail
    The Evolution Of Mobility In Retail

    How Enterprise-Class Tablets Are Gaining Ground.

  • Why Digital Commerce Needs To “Go The Final Mile”
    Why Digital Commerce Needs To “Go The Final Mile”

    Everyone knows the experience of visiting a traditional brick-and-mortar store is vastly different than visiting an eCommerce site. If you look at the digital experience, it is generally very easy to find the right product if you go into it knowing exactly what you need. There is an endless aisle at your fingertips.

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  • The 2015 Holiday Shopper

    This infographic provides information about shopper spending patterns, generational purchasing differences, and digital & omnichannel expectations.

  • The State Of Retailer-Vendor Supply Chain Relationships

    The consumer goods to retail supply chain has clearly been the most prominent and quite arguably the most important sector of the supply chain for decades.

  • Integration At Scale Powers World Class Shooting Experience And Retail

    Hunting enthusiasts across Kansas have long known Ryan Pennock from appearances on the waterfowl hunting TV show he used to produce called Team DuckZone.

  • Best Practices For Bridging Retail’s Physical-Digital Gap

    More than 90 percent of sales still conclude in the physical store according to a new study conducted by Retail Systems Research (RSR). Yet, sales associates have little to no visibility into the customers’ buying history and pre-purchase activities when they set foot in the store. Retailers revealed the biggest problem is with the technology they currently have in place. Overwhelmingly the majority of retailers surveyed agree it’s crucial they unify the online and in-store experience, but not all know how to get to that point.

  • In-store Fulfillment: Justifying The Investment, Operational Considerations And Potential ROI

    Today’s consumers expect a seamless omni-channel experience from every retailer, whether pure-play e-commerce or brick-and-mortar. According to Forrester Research 1 , 71 percent of shoppers expect to view in-store inventory online, while 50 percent expect to buy online and pick up in store. However, most retailers have not operationalized even the basics such as store pickup, cross channel inventory visibility, and store based fulfillment. There is a significant disconnect between what consumers want from retailers and the omni-channel capabilities retailers are prepared to provide.

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  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • UPS

    UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. The company provides convenient, flexible solutions to help e-commerce customers enhance the online shopping experience.

  • Avalara

    Avalara is a leading provider of sales tax automation software, helping businesses achieve compliance related to sales tax, VAT, excise tax, and other indirect taxes.

  • Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

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  • On-Demand Webinars: Smart Networks, Mobile POS, And More
    On-Demand Webinars: Smart Networks, Mobile POS, And More

    In case you missed them, here are some of our information-rich webinars that are available on-demand. In less than an hour, you’ll learn how savvy retailers are using innovative technologies to improve customer engagement.

Getting Smarter About Retail Shrink

Last week, I wrote a column about some pretty damning stats coming out of the 2015 Global Retail Theft Barometer for our Innovative Retail Technologies NextLP newsletter. In sum, I pointed out that U.S. retail shrink hit a record high this year, and that according to the report we’re the worst offender on the planet. I also posited that as a global retail tech leader, we ought to be getting better, not worse.

Record Shrink Demands An Unprecedented Response

The fourteenth annual Global Retail Theft Barometer was published a bit earlier this month, and its release exposed a hard-to-swallow truth to the U.S. retail loss prevention community. We’ve taken our eyes off the ball, and consumers are paying the price.

What’s So Unique About Amazon Books?

In case you missed it, Amazon opened a brick-and-mortar bookstore, appropriately dubbed Amazon Books, in Seattle last week. Its grand opening came as no surprise, as even months ago the company did little to quell speculation of its low-key next-step into physical retail. Still, the tech, retail, and mainstream media had a field day with the news this week. Without fail, the commentary I’ve read is littered with attempts to wring something unique, innovative, or earth shattering out of Amazon’s grand brick-and-mortar book selling experiment. But the most innovative element of Amazon’s new store experiment is flying under the radar.

Location, Location, Location Data

The Location Based Marketing Association (LBMA)’s hyper-informative event, RetailLoco, wrapped recently, and I had the pleasure of attending. If I had to summarize the event’s message, it’s location, location, location data. Location is all about data, as it’s a data set that covers multiple platforms.

More From The Editor


Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Digital Transformation In An Omni-Channel World
    Digital Transformation In An Omni-Channel World

    You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.

  • Newegg Tackles Goods-To-Person Fulfillment
    Newegg Tackles Goods-To-Person Fulfillment

    E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.

  • On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance
    On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance

    Mission-critical cloud applications demand that networks perform at unprecedented levels. Connectivity, bandwidth, speed and throughput make or break the employee and customer experience. Learn how smart network technologies like SD WAN and NaaS support cloud strategy today and in future. Hear retailer Genesco’s real-world insights on deploying smart network services.


To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.


  • Target Reveals Biggest, Boldest Plans Yet For Cyber Week

    Target Corporation recently announced its strongest Cyber Week offers ever, including 15 percent off sitewide on Cyber Monday (Nov. 30). The sitewide offer marks the first time Target has discounted virtually everything on

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  • vPMS To Minimize Variation And OOS Causes

    Dan Gilmore, Editor-in-Chief, Supply Chain Digest, Greg Holder, CEO and Co-Founder, Compliance Networks, Camille Fratanduono, VP of Merchandising Operations, Pep Boys, and Richard Wilhjelm, VP of Business Development, Compliance Networks define and discuss the impact of vendor performance management solutions for minimizing late deliveries and troubles, and maximizing fill-rates and ASN accuracy.

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Retail Supply Chain Conference 2016 February 28, 2016 - March 2, 2016
Dallas, TX
The Retail Technology Show USA 2016 March 30 - 31, 2016
Atlanta, GA
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  • 8000 Series Hybrid Network Video Recorders
    8000 Series Hybrid Network Video Recorders

    Get the job done faster – from installation to investigation – with March Networks 8000 Series Hybrid Network Video Recorders (NVRs).

  • Honeywell MS5145 Eclipse™
    Honeywell MS5145 Eclipse™

    Metrologic’s Eclipse™ is a single-line, handheld laser scanner. Equipped with Metrologic’s patented CodeGate® technology, Eclipse can be used in a wide variety of applications. CodeGate® technology allows the user to easily target the desired bar code and complete the data transmission with a simple press of a button. This makes Eclipse a perfect selection for menu scanning, point-of-sale, document processing and inventory control.

  • Returns Services
    Returns Services

    Turn Returns into a Competitive Advantage.

    Product returns cost money--no one's disputing that. But a flexible returns policy can deliver customer satisfaction and fuel increased sales over time.

  • Thor VM2 Vehicle-Mount Computer
    Thor VM2 Vehicle-Mount Computer

    Solidifying Honeywell’s position as the leader in vehicle-mount computing, the Thor VM2 builds on the best-in-class Thor VM1 that was created specifically to address the unique challenges of supply chain applications.

  • Free Strategic Supplier Management Opportunity Assessment
    Free Strategic Supplier Management Opportunity Assessment

    Compliance Networks offers a free opportunity assessment as a pre-sale discovery event with a two-fold objective. The opportunity assessment clarifies the client organization's objectives and quantifies the potential economic impact of a vendor compliance optimization process on the retail organization.

  • Dolphin 6000 Scanphone
    Dolphin 6000 Scanphone

    Today’s mobile workers require real-time communications and access to critical business data to make informed decisions at the point of customer service. Many of these information workers utilize multiple devices—such as smartphones, VoIP phones, two-way radios, laptop or tablet computers, GPS navigation systems, and bar code scanners—throughout the course of a normal business day.

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