Anything But Off The Shelf

To develop a multidisciplinary IP surveillance infrastructure that would serve LP and operations, Kroger took innovation into its own hands.

Read More Featured Articles


More From The Current Issue


Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing
Retail Mobility Omni-Channel Retail Supplement Omni-Channel Supply Chain
Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform. Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.

More Industry Research


  • Omnichannel Retailing – Recipe For Success
    Omnichannel Retailing – Recipe For Success

    I recently read a report by Happiest Minds that listed the ingredients needed for the perfect retail order.  The list included items like stock availability, timely delivery, perfect quantity, right packaging and correct invoicing.  While each ingredient might seem basic, in reality it takes a team of experts to execute each component flawlessly.

  • Advances In Automation And Video Analytics Can Drive The Retail Industry
    Advances In Automation And Video Analytics Can Drive The Retail Industry

    As automation and “smart homes” increase in popularity in the residential industry, ADT has also seen automation play a larger role in retail growth. From driving standard operating procedure analytics to customer flow maximizing dollars per store visitor, automation technology allows retailers to focus on their core business.

  • Price Wars Are Not The Answer: Win Over Customers Without Competing On Price
    Price Wars Are Not The Answer: Win Over Customers Without Competing On Price

    Between the numerous price check apps in the market and the fact that there are plenty of retailers selling the same products, it’s easy to see why many merchants get into price wars, flash sales, and outrageous discounts to entice shoppers.

  • Alleviate The Complications Of Retail Task Management With Workforce Technology
    Alleviate The Complications Of Retail Task Management With Workforce Technology

    What shoppers don’t see, but store managers know all too well, is the amount of planning that goes on behind the scenes in order to deliver a reliable customer experience. Whether it’s a local grocery store or a national hardware retailer, all of the products you see on the shelves were produced, packaged, and shipped to that location – then unboxed, displayed, and sold to customers by trained associates.

  • Adapting Retail DCs To Support Omni-Channel Fulfillment
    Adapting Retail DCs To Support Omni-Channel Fulfillment

    This is the second in a three-part series of articles describing how retailers can adapt their fulfillment and returns processes to address omni-channel needs using Mobile Work Execution software which complements existing information systems. This article focuses on DC-based processes while the third and final article will discuss in-store processes.

More From The Expert Series


More Featured Content


  • ShopperTrak

    Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.

  • Empower Software Solutions
    Empower Software Solutions

    Empower Software Solutions provides innovative HR and workforce solutions for thousands of organizations, from small and medium businesses to some of the world’s largest retailers, manufacturers, and financial services companies.  With integrated solution suites featuring payroll and HR management, tax software and outsourcing, workforce management, and talent management, Empower Software provides the most flexible solutions and superior technology, backed by the industry’s best service. Whether cloud-based or on-premise, via laptop or mobile device, Empower helps organizations achieve their people-powered objectives by creating a passionate, energized workforce.

  • GoECart

    GoECart provides a complete software suite that enables SMB merchants to manage all aspects of omni-channel commerce—from an award-winning ecommerce platform, enterprise-class order management, inventory management, and in-store POS to marketing, merchandising, online marketplaces, fulfillment and customer service. GoECart eliminates technology and integration hassles, allowing businesses to run better and grow faster. Appropriately named “GoECart 360,” the suite helps retailers sell more efficiently across ALL major customer touch points.

  • Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology, a privately held Corporation, develops in-house and provides high-quality, advanced retail management software systems to retail organizations.

View All Our Featured Suppliers


  • Onboarding Holiday Help? Don’t Cut Corners
    Onboarding Holiday Help? Don’t Cut Corners

    Earlier this month, I shared a few tips for hiring holiday help in a shallow labor pool marked by low unemployment and a growing population of able-bodied Americans who simply don’t want to work.

Hard Times For Holiday Hiring?

The Bureau of Labor Statistics pegs the national unemployment rate heading into the holiday season at just 5.5%, a drop of nearly 50% from its post-recession peak in late 2009. It’s considerably lower in some regions. That’s positive news for the labor force and the economy, but it could have some negative implications for retailers and logistics providers looking to staff up for the holidays. Good help is hard to find in a deep labor pool, and it’s incredibly hard to find in a shallow one.

3 Ways To Compete On Service

Last week, I had the opportunity to participate in a webinar for Vend, and the topic was how to win customers without competing on product and price. It’s a great topic; here are some of the points I covered during the webcast.

Who’s Ready For EMV? Not It!

October first is this Thursday. It’s D-day for the EMV liability shift, the big deadline that’s been all the hullabaloo in retail payment circles for the last, I don’t know, five or ten years. And despite estimates that some 8 in 10 small to midsized retailers hadn’t adopted EMV-ready systems as of mid-September (according to a Software Advice study), the sky has not begun to fall. Further, regardless of the more than half of U.S. adults who admit they don’t know anything about EMV or the move to chip-enabled credit cards (according to recent research conducted by HarborTouch), they’re still swiping plastic. That’s the good news.

Overwhelmed By Retail’s Digital Transformation? Don’t Be.

Retailers came to the realization long ago that accommodating the mobile-savvy consumer isn’t innovative retailing, it’s business as usual. Cut to a few years later, and the retail industry is in the throes of a full-fledged digital transformation. Here we are with another behemoth term, and depending on whom you ask, the definition of digital transformation differs slightly, but most will agree that the digital transformation occurring in retail means embracing technologies such as cloud, mobile, predictive analytics, as well as social networks to improve the business.

More From The Editor


Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Alton Lane Brings Innovation To Omni-Channel
    Alton Lane Brings Innovation To Omni-Channel

    Tailored apparel retailer Alton Lane combines classic, oldschool, high-touch retailing with innovative technologies and practices to deliver a next-gen, omni-channel customer experience that yields a 96% conversion rate.

  • GameStop Breaks New Ground With Beacons
    GameStop Breaks New Ground With Beacons

    An innovative deployment of beacons in nearly 150 test-market stores delivers an education in best practices at the GameStop Technology Institute.

  • IRT Is The New ISR
    IRT Is The New ISR

    Our name is new, but the concept that precedes it is not. Long before we made the decision to rebrand, we began a concerted effort, driven by Executive Editor Erin Harris, to challenge our story subjects, our editorial contributors, and ourselves to push the innovation envelope.


Retail Location based conference

Use promo code IRT25 to save.


More Headlines


  • Machine Learning’s Effect On Retail

    Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.

More Multimedia


Luxury Interactive 2015 October 13 - 15, 2015
New York, NY
Money20/20 October 25 - 28, 2015
Las Vegas, NV
Money20/20 October 25 - 28, 2015
Las Vegas, NV
More Events


  • Lucas Mobile Work Execution
    Lucas Mobile Work Execution

    The Future of Mobile Work

    Lucas Mobile Work Execution solutions make hands-on warehouse processes easier and better for workers, and give supervisors new tools to view and manage associate performance, balance work-in-process, and adjust operations to changing needs. The solutions help DCs adapt to new demands without changing WMS or host systems, improve associate productivity, and increase order and inventory accuracy. Beyond voice picking, this is the future of mobile work.

  • MC70/MC75 Battery Chargers
    MC70/MC75 Battery Chargers

    Maximize the performance of the Symbol ® MC70/MC75 Series mobile computers.

  • AvaTax

    The proven leader in sales tax decision automation.

  • EmpowerTime

    Every organization has different time and attendance needs and EmpowerTime™ is designed to meet them.

  • Dayforce Human Resources
    Dayforce Human Resources

    Whether your biggest HR challenges are managing employee information or staying compliant with ever-changing employment law, you can rely on your partnership with Ceridian for human resources services, and software that will help you streamline HR processes and understand HR compliance.

  • Perfect Pick
    Perfect Pick

    Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.

More Featured Products