Cross Channel Magazine

  1. BI Drives Big Benefits For Oberweis Dairy
    2/17/2016

    The application of sophisticated analytics in several departments breathes new life into a nearly century-old regional retailer.

  2. Wrigleyville Sports Hits Inventory Visibility Home Run
    2/17/2016

    By shifting its core business operations to a cloud-based single unified platform, this specialty retailer achieved inventory visibility, expanded its fulfillment offerings, and improved the customer experience.

  3. Omni-Channel: Taking Time, Money, Commitment, And Technology
    2/16/2016

    RSR and RVCF explain how true omni-channel retailing requires time, money, and technology and why predictive analytics and accurate measurement are critical to growth.

  4. Retail Supply Chain Execution: New Requirements To Meet New Demand
    2/16/2016

    RSR and RVCF explain how true omni-channel retailing requires time, money, and technology and why predictive analytics and accurate measurement are critical to growth.

  5. The Evolution Of The Trading Partner Interface Of The Future: Phase 2
    2/16/2016

    RSR and RVCF explain how true omni-channel retailing requires time, money, and technology and why predictive analytics and accurate measurement are critical to growth.

  6. Shoppers: The New Root Of The Omni-Channel Challenge
    2/16/2016

    This year’s retail imperative is once again omni-channel, but what was an 800-pound gorilla heading into 2015 looks more like a 400-pound orangutan this year.

  7. Innovation In 2016: Driving The Customer Experience
    12/16/2015

    As 2016 gets underway, retailers must be well past the point of retail-as-usual. We’re in an industry in transition, and, as such, I’d like to share some transformative trends that innovators will leverage to shape customer engagement in 2016.

  8. Investing In A 3-Layer Location Cake
    12/16/2015

    To enhance the customer experience and win the sale, retailers must develop a comprehensive three-part strategy that relies on the customer’s location inside and outside of the store.

  9. Customer Engagement Gets Technical
    12/16/2015

    As retail differentiators go, it’s hard to beat a memorable customer experience. Here, three experts offer insight into the rise of technology’s role in customer engagement.

  10. 2016 NRF Big Show Connection
    12/16/2015

    It’s that time of year again — Retail’s BIG Show is upon us. To help you make the most of your BIG Show experience, we’ve compiled for you a list of some of the leading systems and solutions vendors that will be exhibiting at the show.