Cross Channel Magazine

  1. I Didn’t Thank The Device

    I took a road trip with my 11-year-old son and three of his pals a few weeks back. A long drive with four fifth-grade boys is enough to cause a man some anxiety. Retail therapy was in order, and there was a Cabela’s on our route.

  2. The Store-Altering Impact Of Omni-Channel

    Associate responsibilities, commerce design are ripe for change at the hands of omni-channel demand.

  3. Winning The Battle For The Omni-Channel Share Of Wallet: How Are Small To Midsize Retailers Doing?

    SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves.

  4. LIDS’ Journey To Endless Aisle Success

    A major technology upgrade helped LIDS Sports Group streamline POS operations and introduced true omni-channel inventory visibility.

  5. The Competitive Advantage Of SaaS

    As SaaS acceptance grows, the retailers are looking beyond safe “gateway” applications in search of competitive differentiation in the cloud.

  6. Welcome To Innovative Retail Technologies

    Welcome to the inaugural issue of Innovative Retail Technologies! On behalf of our entire team, we’re thrilled to deliver what you’ve asked for — insightful editorial that explains innovation on your terms. As we open this exciting new chapter, we close — quite literally — another.

  7. IRT Is The New ISR

    Our name is new, but the concept that precedes it is not. Long before we made the decision to rebrand, we began a concerted effort, driven by Executive Editor Erin Harris, to challenge our story subjects, our editorial contributors, and ourselves to push the innovation envelope.

  8. Mobile Is An Innovation Imperative - The Digitization Of The Shopper’s Journey

    Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.

  9. The Hard Road To Innovation

    No one said innovation is easy, but understanding what innovation is — and what it isn’t — can improve margins.

  10. Changing The STORY: Breathing New Life Into The Customer Experience

    The recipe for a top-notch customer experience includes the right mix of technology and an empowered workforce.