Technology, a new generation of shoppers and developing online economies driving the demand for alternative payments
WorldPay, the global leader in payment processing, risk and alternative payments has recently launched Optimising your Alternative Payments, an in-depth global whitepaper and interactive heatmap of the alternative payments landscape, and the varying cultural preferences of payment types by geography.
The alternative payments (AP) market is growing at a phenomenal rate. Today, it accounts for €165B of global eCommerce transactions around the world – 22% of the total transactional value. It is estimated that there are currently over 230 AP schemes operating globally including: real-time bank transfer, offline credit transfer, direct debits, eWallets, paper-based payments and mobile payments.
The AP market is expected to grow 13% by 2015 and within eCommerce, spend via alternative payments will outstrip that of card payment schemes. Growth rates of payment types vary; for example, eWallets currently lead the way with 36% of the market and this is expected to rise to 43%. Real-time bank transfers only make-up 12% of the AP types today but this figure is expected to rise to 20% in the next three years.
In the UK and US, card payments dominate (11% and17% respectively). It is only due to the scale of the eCommerce market in the US, that AP transactions comprise €46.6B of online spend. In other regions, APs have a stronger share of the payments market.
Key regional findings from Optimising your Alternative payments whitepaper:
Phil McGriskin, Chief Product Officer, WorldPay, comments: “Cultural payment preferences have always existed but until fairly recently, online purchasing options were dominated by global card schemes. With the advances in technology, a new generation of shoppers and developing online economies, alternative payments are growing in popularity. This presents an opportunity in the eCommerce space for merchants to gain a competitive advantage by offering customers the option to pay using their preferred payment type. Merchants need to identify where their target customers are located and offer the relevant payment options to cater to cultural preferences. This will ultimately drive revenue for merchants, especially in new and developing economies.”
The fraud risk of AP to date is typically lower, although not zero. However, significant attacks on banks and eWallets have taken place and different threats exist by payment type. The relative lack of data within AP compared to card payment schemes can also make it more difficult to identify, track and defend against fraud.
McGriskin concludes: “Whilst fraud risks may appear lower amongst alternative payment types, as they increase in popularity, fraudsters will look at ways to exploit these channels. Merchants need to understand the different risks each payment type is vulnerable to. The ability to set different fraud rules dependent on payment type should therefore be a priority, and it’s important that merchants engage a payment processor who understands the AP market and is able to advise them on the most appropriate strategy.”
As part of WorldPay’s aim to become the largest provider of APs globally, they acquired Envoy Services, a global payment service that offers single point access to popular local payment and collection services worldwide. WorldPay has now fully integrated Envoy Services’ capabilities into its offering, giving their customers access to over 200 local payment methods. This is more than any other provider in the market can offer, and new methods are being added rapidly.
Reflecting this achievement, WorldPay was recently voted as the 'Best Alternative Payments Programme' at the prestigious 2012 Card & Payments Awards.
The judges awarded the title to WorldPay for the work it has undertaken to make alternative payment services accessible to businesses globally.
Optimising your Alternative Payments: A Global View and the interactive heatmap was commissioned by WorldPay and created by Loudhouse in March 2012. The data was collected via online research amongst 1,820 merchants operating online in the USA, UK, Australia, Canada, France and Germany. In-depth interviews were also conducted with 40 global merchants and 10 payment expert. The data is supplemented by a wealth of WorldPay’s own transactional data globally and secondary sources (refer to the full whitepaper for details).
WorldPay is a leading global provider of payment and risk services, processing millions of transactions every day. WorldPay is a unification of seven leading retail payment solutions and offers a range of services including acquiring, gateway, alternative payments, risk management, and mobile payments. WorldPay became an independent company in December 2010. For more information, visit www.worldpay.com