Newsletter | February 13, 2014

02.13.14 -- ISR's Top 5 Featuring: Crate And Barrel, Advance Auto Parts, And Gordmans

Retail Solutions Online
Integrated Solutions For Retailers Digital Edition, February 2014
As mobile devices become indispensible tools to everyone from distribution center employees to customer-engaging store associates, retailers are paying more attention to their impact on the customer experience. As such, they’re paying closer attention to their mobile device hardware investments, increasingly through the deployment of MDM (mobile device management) solutions.

That retailers are accepting MDM as a necessity is not surprising; according to our 2014 Retail Tech Spending Survey, mobile POS and non-POS-enabled mobile devices for store associates are our readers’ top two spending priorities this year. Nearly half of retailers call mobile POS hardware their top in-store hardware priority, and close to 40 percent will outfit associates with mobile devices to assist them with inventory and customer-facing tasks like CRM and clienteling.

Read more about the effect of MDM on retailers and access more original content from the February 2014 digital edition of Integrated Solutions For Retailers.
January's 5 Most Viewed Features
Inside Crate And Barrel's Significant Store Labor Efficiency Gains
After a human capital management software implementation, store labor efficiency gains amplify success at Crate and Barrel.
The Journey From Brick-And-Mortar To Online Retailer
This shoe company is experiencing 25 percent annual growth after becoming an omni-channel retailer.
Omni-Channel Is A Figment
A couple of years ago, I initiated a debate among our editorial and publishing staffs about the term omni-channel. To oversimplify my argument, I didn’t like the term and I didn’t want to use it in our publication. My position was rooted in the definition of omni. It means all; in all ways, places, etc.; without limits.
Voice: Critical To Omni-Channel At Advance Auto Parts
Long live telephone sales, especially when $2.4 billion in sales are riding on them. At Advance Auto Parts, MPLS over high-speed DSL ensures every call reaches a destination.
Modern Retailers Require Modern Surveillance Systems
Gordmans is experiencing benefits chain-wide by updating its CCTV technology.
January's Top News
CognitiveTPG Announces "Best" In The Good, Better, Best POS Product Portfolio
Future Of Retail 2014: Mobile POS Solutions Move Beyond 'Show And Tell'
The Home Depot Rolls Out Predictix Assortment Planning Applications
Checkpoint Systems And RGIS Partner To Speed Retailers' RFID Implementations
Tyco Retail Solutions Protects 50 Billion Items With Source Tagging
January's Top Featured Product
TG3 Series Retail Tag Printers TG3 Series Retail Tag Printers
Great looking tags bag great customer sales. The tag and labeling of your merchandise reflects the value of your product and company. Nothing communicates more about your brand, your pricing, and your merchandise than a high-quality tag or label.
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SATO America, Inc.