Product/Service

Jennifer Mobile

Source: Lucas Systems, Inc.

Jennifer Mobile

Mobile Apps Designed for Ease and Efficiency

Jennifer™ is the voice and name of the Lucas mobile application and the core component of our voice picking and Mobile Work Execution solutions. Jennifer Mobile streamlines hands-on processes for warehouse associates who wear headsets and a rugged mobile computer that allow them to communicate with Jennifer in a two-way conversation.

Jennifer tells workers where to go and what to do, and users speak to Jennifer to confirm their activities. Our industry-best speech recognition platform – Serenade – recognizes and interprets the users' spoken responses, in multiple languages, regardless of accents and background noise. DCs can choose to use Jennifer with rugged smartphones or a range of other voice-capable mobile computers, avoiding the costs of proprietary hardware, and getting all the benefits of using new smart devices and wearables.

Optimized for Efficient Picking and Other Operations

Every Jennifer application incorporates best practices gained from thousands of voice users at hundreds of warehouses and distribution centers. And since every DC is different, Jennifer adapts to different processes and can support a variety of configurable voice directed workflows, including the flexible use of barcode scanning and other data capture and display technologies – including smartwatches and glasses. Jennifer's voice dialogue can be tailored to your needs to maximize the productivity and accuracy of your warehouse staff, giving you a bigger, faster ROI from voice. To ensure the ideal fit, Lucas Systems follows a collaborative implementation approach that focuses on ease-of-use for users and overall process optimization for your DC.

Built For Standard Mobile Computers

Jennifer is the first industrial voice solution built from the ground up to run on standard mobile computers and RF terminals, rather than special purpose voice-only appliances. The current generation of Jennifer software can run on all major mobile operating systems (Windows Mobile, Android, iOS), and warehouses can choose to use Jennifer on rugged smartphones or on a wide range of standard mobile computers from companies such as Motorola®, Honeywell, LXE, Intermec™ and others. Jennifer also has applications that can utilize the latest in new Android wearable devices, such as smartwatches to incorporate hands-free visual cues. Lucas Systems has delivered more voice-directed warehouse applications on a wider range of voice-enabled mobile computers than anyone.

Every Jennifer application takes advantage of multiple input and communication technologies, including touchscreens and/or keypads (for logging on and training, for example), and barcode scanners, which are an ideal complement to voice recognition for data capture and produce traceability during voice picking, receiving, putaway and more.

The use of standard mobile computers has a number of technical, financial and operational advantages over previous generations of single-purpose voice only appliances:

Multi-Use Means Lower Cost.
The same device that can be used for voice picking on one shift can be used in an RF application on a second shift, rather than buying two different devices.

Pay Market Prices For Devices and Accessories.
DCs can buy a range of devices made by multiple manufacturers and sold by many vendors, lowering overall costs for devices, accessories (batteries, chargers, etc.), and service contracts.

More Flexible, Powerful Applications.
Jennifer takes full advantage of the screen, scanner and keyboard of the multi-modal terminal, making training and log in easier, and improving the ergonomics and efficiency of tasks in which barcode scanning is an appropriate complement to voice picking and other applications.

Multilingual Speech Recognition – Serenade

The Serenade Speech Recognition Platform incorporates industry-leading speech recognition technology that has been adapted for use in challenging industrial environments.  Serenade automatically adapts to sudden and frequent changes in background noise, and the system adapts to users, even as their speech patterns change in the course of a single shift (due to fatigue, for example), or from day-to-day.

Read more about Serenade, or download our White Paper, The Evolution of Speech Recognition In The Warehouse