NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution. Our retail solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.
NetSuite for Retail is the only cloud business software solution that brings together every step of a multi-channel, multi-location retail business—POS, ecommerce, CRM, marketing, merchandising, inventory and order management and financials. Only NetSuite gives you real-time visibility into your entire retail operation, accessible from anywhere at any time. With NetSuite, you get a single view of the business across all channels, ensuring that your customer, order, inventory and financial information is always up to date and that you deliver the experience your customers expect across every touchpoint.
NetSuite customers include Rocky Mountain Chocolate Factory, The Noerr Programs, Steven Alan, Northern Brewer, Patriot Outfitters, and Elaine Turner.
NetSuite for Retail
With NetSuite, you get a single view of the business across all channels, ensuring that your customer, order, inventory and financial information is always up to date and that you deliver the experience your customers expect across every touchpoint. With NetSuite for Retail, you get a 360-degree view of each customer so that you can deliver personalized service, build customer loyalty and provide a relevant, engaging shopping experience with your brand.
With the majority of retail transactions still taking place in-store, real-time customer and inventory visibility at the store level and integration of in-store systems to other shopping channels is vital in meeting the demands of today's customers. NetSuite's in-store solutions deliver a unified, multi-channel shopping experience, enabling retailers to meet and exceed these demands and ultimately drive sales.
NetSuite Mobile POS
Mobile POS gives customers an experience they won’t forget while allowing store associates and managers to get out from behind the counter and be more productive on the sales floor. From the mobile device, sales associates can review customer information, perform item look-ups while on the sales floor, determine quantity on hand and even locate out of stock items in order to “save the sale”.
Your brand is your business and your storefront is the face of your brand. NetSuite's SuiteCommerce offering allows you to place every pixel exactly where you want on a page and delivers sub-second response times, ensuring you can build the customer experience you want.
Leverage a single data source for reporting on multiple channels and touchpoints to improve business agility, visibility and decision-making. Analyze sales and item movement data to understand demand, optimize staffing levels and improve inventory turn.
CRM & Marketing
With a single data repository for your entire enterprise, you can track and segment customers to deliver personalized marketing at physical points of sale or over a desktop, smartphone, tablet or call center. Leverage the single customer view to create 1:1 offers and instant promotions, target segmented groups for repeat business and increase average sale size.
With our merchandise and retail inventory management solution you can efficiently analyze, order, price, and distribute inventory across your channels. Having the right inventory at the right place at the right time while optimizing for promotion and pricing of products maximizes sales and reduces the need for future markdowns.
NetSuite financials software accelerates your financial close, provides strong expense management, offers streamlined and auditable revenue management and ensures complete real-time visibility into the financial performance of the entire business.