Downloads

  1. Increase Revenue And Performance With Retail Analytics
    8/23/2016

    In today’s competitive retail environment, customers expect more from retailers than ever before — product information, relevant promotions, visibility into inventory — and online channels have created additional pressures to offer low prices and unparalleled customer experiences.

  2. Real Mobile Marketing Results From Real Retailers
    8/22/2016

    The best retailers in the world are also the best marketers. Their strategies include smart, on-demand mobile couponing to drive increased foot traffic and incremental revenue. But they need the right technologies to make it happen.

  3. Using Distributed Order Management To Grow Sales
    8/18/2016

    Consumer buying behaviors and expectations have changed in recent years.  Buyers have access to more information and the ability to locate products across multiple channels.  A shopper often researches physical and digital channels before making a purchase.  This makes it more difficult for sellers to manage and predict when and where the final sale will occur.

  4. What Your Kid’s Video Game Can Teach You About Your Business
    8/11/2016

    Seeing people on smartphones is nothing new, but by you’ve likely seen lots of folks — most of them pretty young — wandering around parks, shopping centers, libraries, and campuses staring intently at their screens. It’s all thanks to Pokemon GO, the augmented reality game that burst onto the scene in a way we haven’t seen in a long time.

  5. Omnichannel And The Importance Of Technology
    8/4/2016

    The term “omnichannel” emerged and was promptly adopted by individuals across the retail landscape – organization leaders, influencers, reporters, and beyond. At this point, however, the word has no place in the industry. Why? Because shopping is a singular experience with various touchpoints. Your customers, in all honesty, don’t care about the concept of omnichannel – they merely want seamlessness.

  6. Tactical Decision Support - The New Found Focus For Dynamic Supply Chains
    8/2/2016

    As organizations grow in size and scale, so do their supply chains. With high product volumes, a huge supplier base and many echelons in the supply network, the problem is nothing but complicated to design a network which is cost effective and with high availability & flexibility.

  7. The Case For Responsive Design
    8/2/2016

    You’ve got an email from your favorite brand announcing a promotion too good to pass up. You’re on your lunch break, or on the train home, or just chilling on the couch with your smartphone and you click on the link. But you can’t shop. A pop-up obscures the text, the photos are rendered awkwardly, there are too many steps to purchase that are hard to navigate on a small screen. You give up.

  8. Delivering A Lasting Impression: How The Delivery Experience Influences Consumer’s Brand Perspective
    7/28/2016

    Current industry conversations emphasize on retailers’ search for the next competitive edge. Buzzwords ranging from omnichannel to unified commerce to an enhanced in-store experience are presently sending retailers scrambling in all directions to find the perfect solution for consumers’ needs. It’s no secret retailers are in search of the “secret sauce” that will differentiate them among their competitors and leave a positive sentiment in their minds – all while maintaining their bottom line.

  9. Consumer Expectations Soar: What Does It Mean For Retailers?
    7/27/2016

    Prepare yourself for the new retail.  In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.

  10. A Tale Of Two Strategies To Boost Online Order Value And Volume
    7/21/2016

    Have you heard the true story about today’s online shopper? It’s a tale about a retail milestone with a crazy plot twist that has recently earned countless headlines: online shoppers make more than half of all their retail purchases on the web. But, as the plot thickens, the story continues on to tell us that eCommerce revenues still trail the number of orders by a significant margin.