Downloads

  1. Delivering A Lasting Impression: How The Delivery Experience Influences Consumer’s Brand Perspective
    7/28/2016

    Current industry conversations emphasize on retailers’ search for the next competitive edge. Buzzwords ranging from omnichannel to unified commerce to an enhanced in-store experience are presently sending retailers scrambling in all directions to find the perfect solution for consumers’ needs. It’s no secret retailers are in search of the “secret sauce” that will differentiate them among their competitors and leave a positive sentiment in their minds – all while maintaining their bottom line.

  2. Consumer Expectations Soar: What Does It Mean For Retailers?
    7/27/2016

    Prepare yourself for the new retail.  In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.

  3. A Tale Of Two Strategies To Boost Online Order Value And Volume
    7/21/2016

    Have you heard the true story about today’s online shopper? It’s a tale about a retail milestone with a crazy plot twist that has recently earned countless headlines: online shoppers make more than half of all their retail purchases on the web. But, as the plot thickens, the story continues on to tell us that eCommerce revenues still trail the number of orders by a significant margin.

  4. Maybe It’s Not Amazon You Need to Be Worrying About
    7/19/2016

    Wave after disruptive wave of change is washing over the Retail industry. Though E-Commerce is having a large impact on traditional brick and mortar Retail, workforce changes and cost models are about to land the largest change in decades on the Retail world. Rapid, targeted changes in your onboarding and training strategies will substantially reduce the pain.

  5. Is A Picture Really Worth A Thousand Words?
    7/19/2016

    Judging by the current explosive growth of images on the Internet, a picture may be worth much more than a thousand words. Consider Facebook, the social media giant, which stores more than 250 billion user-generated photos; and the fact that an average web page now contains 60 images. One of the reasons for the growth in images on the web is that users love images; for example, look at the growth of Instagram, it has over 40 billion images shared.

  6. A Look Inside Ascena Retail Group And How They Are Modernizing And Mobilizing Retail IT With VMware
    7/19/2016

    In this webcast you will be introduced to the digital world of Ascena Retail Group, which operates Justice, Maurices, Catherines, Dressbarn, Ann Taylor and Lane Bryant, and how they are using innovative technologies to modernize and mobilize retail IT to transform back of store operations, increase employee productivity, and enhance customer engagements.

  7. A Fine Line: Technology And Retail Associates
    7/14/2016

    As my colleague pointed out in a recent piece with IRT, technology plays a significant role in the life of a retail associate – beginning at the onboarding phase and extending into the various activities of an everyday shift. And, as a result of changing consumer expectations, the use cases for multiple associate-used technologies are only increasing. For example, mobile POS options and tablets allow associates to better meet shopper needs (e.g., check out rapidly, determine inventory availability) and increase conversion rates. The ability to optimize the queue and sell items not in the physical store is now a necessity to succeed in brick-and-mortar retail.

  8. Technology And The Store Of The Future
    7/14/2016

    The rapid advancement of technology, with its inherent connectivity, has dramatically affected individual behavior. One of the instances in which this shift is most evident is in retail. Today, a shopper interacts with a brand in the store and at home, via social media, on his or her mobile phone, and through a store associate. There is no longer an online or an offline experience: engagement is singular. Consequently, retailers are struggling to piece together the omnichannel path to purchase.      

  9. Turning One-Time Buyers Into Loyal Customers
    7/14/2016

    When is the last time you took a deep dive into your email metrics? As you prepare for the holidays, perhaps it is time to take another look. Understanding your subscribers is the only way to truly evaluate the performance of your campaigns, making necessary changes to increase subscriber engagement, revenue and ROI.

  10. Not Your Father’s Battery Technology
    7/11/2016

    Think you know everything about batteries’ effect on your retail organization? Think again. Listen in as JR Rodrigues, VP Marketing at Global Technology Systems, talks innovation in battery technology with Innovative Retail Technologies’ Chief Editor, Erin Harris. They cover what’s truly new and different in battery and charger technology and why you can’t afford to overlook it.