Featured Workforce Management Content

  1. WFM IN 2016: Cloud, Compliance, Collaboration, Communication
    10/6/2016

    Cloud Growth Continues. 52% of merchants with more than 500 stores indicate more than 41% of their applications will be cloud-based within three years.

  2. Driving Employee Engagement Through Human Capital Management Solutions
    6/9/2016

    Savvy retailers know that an engaged workforce is key to driving customer satisfaction, operational performance, and ultimately, business success. In a recent examination of human capital trends, 85 percent of executives identified employee engagement as an important or very important priority for their organizations. But according to Gallup, only 26 percent of retail employees worldwide are engaged in their jobs.

  3. Best Labour Scheduling Practices For Companies To Navigate Wage Increases
    4/15/2016

    Several recent proposals will raise the minimum wage and Living Wage that employers are obliged to pay in the United Kingdom. The changes highlight the need for up-to-date automated labour scheduling and time and attendance solutions to control labour costs and improve productivity and profitability.

  4. Foster Employee Engagement And Grow The Bottom Line
    3/29/2016

    A successful omnichannel experience focuses on how to truly engage the consumer at every stage of the shopping journey, especially as they prepare to make a purchase decision at store-level. Realizing that the customer-facing associate is a critical catalyst at this final stage in the shopping experience, savvy retailers are starting to cultivate the wellbeing — and thus the prowess — of their sales teams. To drive employee engagement, retailers are instituting new initiatives that motivate staffers, drive productivity, foster long-term careers, and most importantly, create more engaged employees eager to drive customer satisfaction.

  5. 2016 Tech Innovators Report
    3/29/2016

    Every retailer wants to be innovative, but what does “innovation” mean in the modern retail landscape?

  6. Four Keys To Realizing A Total Return An Your Workforce Technology Investment
    3/29/2016

    Making technology decisions in today’s rapidly changing and complex world is a challenge. The simple math of automation is no longer sufficient to capture the true return on workforce management technology investments. As technology becomes more powerful and integrated, retailers are rethinking how they define the value created by these solutions, focusing on accuracy, visibility and accountability, not just cost savings.

  7. Mammoth Mountain Ski Area Drives Efficiency And Cost Savings With Integrated Workforce Ready Platform
    2/17/2016

    Located on the eastern slopes of the Sierra Nevadas, Mammoth Mountain Ski Area, LLC is the leading four-season mountain resort in California and the third most frequented ski resort in the U.S. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, and retail, and manages a workforce that fluctuates from 800 to 2500 employees depending on the season. Download this case study to learn how Mammoth uses Workforce Ready to hire, track, and manage its full-time, part-time, and seasonal employees more efficiently and cost-effectively.

  8. Employee Engagement: The New Starring Role For Retail
    2/17/2016

    If you've started aligning your star associates with an effective employee engagement plan, congrats! You've taken a giant step in ensuring they'll deliver the kind of customer service that builds future success.

  9. Workforce Management Solutions For The Touch Screen Generation
    1/13/2016

    Customers and employees are smarter and more demanding than ever. And today’s current generation of associates expect a work environment that is digital and “smart.” In terms of workforce management (labor scheduling, time and attendance, and task management), that means solutions that run on smart phones and mobile devices are a prerequisite for retailers.

  10. Manual Vs. Automated Labor Scheduling: Key Considerations For Retailers
    10/1/2015

    A Q&A with Matt Zelek, VP and Industry Consultant, Empower Software Solutions.