Crate and Barrel is an industry leading multi-channel home furnishings specialty retailer, known for its exclusive housewares and furniture designs. In addition to a thriving direct marketing division that services more than 90 countries, the company operates stores in most major North American markets as well as international franchise locations in Dubai, Singapore and Mexico.
Now that the holiday weekend has come to a close, it’s time to examine some of the promotions that retailers ran during and before the Easter holiday.
The Aerohive Personalized Engagement Platform gives retailers a new way to optimize customer acquisition, loyalty, and engagement in brick-and-mortar locations. Going beyond just providing high-speed and reliable Wi-Fi access in stores or offices, Aerohive Retail Analytics provides insight into business intelligence and consumer behavior in and around stores regardless of whether the customer has joined the Wi-Fi network.
Every retailer wishes to have the right product at the right place at the right time. In order to achieve this there is a lot of thought put into inventory management, allocation, and replenishment processes. Most retailers begin by creating a plan based on the big picture of their business process, and then they purchase the inventory, and allocate it to stores from the DC. Once inventory begins to run low at a specific store, it is replenished from the DC. This strategy would be nice if real life actually worked that way.
This report highlights what people care most about when shopping for clothing or shoes in stores and online. CivicScience’s capabilities allow us to go deeper than just basic demographics, providing a rich profile of these buyer segments.
Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
Business intelligence tools help omni-channel retailers mitigate costs on both ends of the supply chain.
Today’s CMO is being called upon to break down the barriers within the retail business structure and work directly with the entire C-level to create a single direction for the company.
Agilence, Inc., the leading provider of SaaS-based data analytics solutions for restaurant operators, recently announced that Au Bon Pain, the bakery café chain, has selected 20/20 F&B to replace their legacy reporting solution.
Arthur Lawida, president of CommerceTools, talks to Erin Harris, chief editor of Innovative Retail Technologies, about commerce-as-as-service and why it’s a smart model for retailers struggling to excel in omni-channel retailing. Lawida explains commerce-as-a-service in detail and how it’s redefining the way retailers operate their businesses.
Listen in as Shoppertrak’s Chief Product Officer, Chetan Ghai, talks to ISR’s Executive Editor, Erin Harris about the three things retailers need to know about innovation adoption. Ghai also explains the company’s new San Francisco-based Innovation Center, which fosters innovative technologies and the next-gen ideas coming out of Silicon Valley to help retailers drive their business and understand their shoppers in better detail.