Giant Eagle is a leading supermarket chain that operates more than 400 stores and retail support centers. The company employs more than 34,000 team members and generates more than $9 billion annually. Like many other retailers, Giant Eagle faces growing complexity in executing its store operations and customer engagement strategies: an increase in product launches, bigger stores, omni-channel demands, localized offerings, and compliance with new OSHA and FDA laws.
Over the past few years, the personal information of millions of credit and debit card users has been jeopardized through data breaches at major retail stores, causing heightened concern and loss of sales.
If you’ve received a new card from your bank in the last six months, it’s likely an EMV card with a chip. Banks are issuing EMV cards, and retailers are installing EMV-capable terminals to accept those EMV cards. Both are working toward the October 2015 deadline whereby the liability shift occurs. Today, when a counterfeit card is used in a store, the bank takes the loss. But after the liability shift, if the bank has issued an EMV card, but the retailer has not upgraded to an EMV terminal, then the retailer takes the loss resulting from counterfeit cards.
As data breaches become more common, retailers are under pressure from both consumers and regulatory agencies to build security programs that effectively protect customer data.
In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
With about 8 months to go before the EMV liability shift, time is running short for retailers — and consumers — to get ready.
Mobility is making a huge impact on how retailers deal with everything from inventory visibility to customer experience — with the ultimate goal of increased sales.
Over the course of 24 months, BevMo! leveraged big data and cloud computing to rebuild its entire IT enterprise from the ground up.
PAYware Mobile Enterprise pairs your Apple iPod touch® or iPad® with VeriFone’s card encryption reader for on-the-spot sales. This sleek, battery-powered handheld device supports all forms of payment technology and the highest levels of data security.
Will Walmart’s Newest Feature Boost Loyalty?
A global fraud study of more than 6,100 consumers across 20 countries revealed that one in four consumers is a victim of card fraud in the last five years.
Frontier Security, a developer of integrated enterprise security management solutions for more than 35 years, recently announced the newest updates to Frontier R4, a powerful yet easy-to-use security management solution.
EarthLink Holdings Corp., a leading managed network and cloud services provider, recently announced that it has appointed Peter Chronis to the new role of Chief Security Officer.
Fortinet a global leader in high-performance network security, is taking enterprise network security on the road.
Launched last week at the NRF Loss Prevention Conference and Expo in Fort Lauderdale, the US Retail Fraud Survey 2014 has reported a substantial increase in online credit card fraud.
EarthLink's Managed Security Monitoring watches over your IT and network services and detects security events before they become disruptive and costly data breaches, which means you spend less time reacting to security issues and more time focusing on strategic IT activities.
Jim Johnson, senior VP, retail payments at FIS talks to Erin Harris about the top five things retailers need to know before considering alternative online payment options. In addition, Johnson delivers great data on the type of solution integration/data security measures retailers need to consider before accepting alternative payments.