Retail E-Commerce News And Resources Retail E-Commerce News And Resources

FEATURED ECOMMERCE CONTENT

  • Radial’s Annual Holiday Fraud Index
    Radial’s Annual Holiday Fraud Index

    The fraud landscape is rapidly changing and presents pervasive and growing threats for eCommerce merchants. The holiday season adds an additional layer of stress, with merchants scrambling to scale their operations for the massive influx of orders and the inevitable uptick in fraud.

Are Your Customers Committing Fraud?

Managing eCommerce fraud is extremely challenging, leaving many merchants stuck between elevated exposures and disrupting valuable customer experiences. Going it alone means merchants must invest heavily in fraud detection tools, collaborate with third-party agencies, and dedicate numerous resources to mitigating fraud. A daunting task for sure. However, digging a little deeper, there is an even more troubling trend at play.

2016 Annual Digital Commerce Survey

The information that digital commerce offers today’s shopper, combined with ubiquitous, easy-to-use technology, has put the power squarely in the customer’s hands. Today’s customer is always connected and always on. Digital and mobile commerce has elevated consumer’s expectations of the shopping experience. She expects service anytime, anywhere and any way she wants it. Retailers realize they need a different approach to enable a unified experience, one that supports today’s convergence of the digital and physical worlds. The answer is unified commerce.

2016 Customer Experience/Unified Commerce Benchmark Survey

However difficult it may be to attain, a great customer experience is only achieved through delivered excellence across all interactions throughout the customer’s chosen journey.

Staying Relevant In A Fast-Paced Industry: A Fashion Retailer's Guide For Solving Real-World Omnichannel Challenges

In trying to keep up with the modern consumer, many fashion retailers have implemented multiple departmental solutions piecemeal, without fully considering the consequences of how these disparate systems will interact with each other. The result is a hodgepodge of processes, which require significant resources to maintain. The inefficiencies and the demands they place on the organization leave retailers stuck in the past, inhibiting growth and innovation.

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ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES

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FEATURED ECOMMERCE PRODUCTS

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.

  • GoECart 360
    GoECart 360

    Multiple channels. One solution. Unlimited possibilities. GoECart 360 is the only integrated software suite designed to unify every step of multi-channel commerce for any sized business.

  • Fulfillment & Freight
    Fulfillment & Freight

    Radial provides clients with proprietary Fulfillment and Freight Solutions that ensure faster delivery to consumers, extends order cut-offs during holidays, and improves efficiency and cost savings.

  • commercetools Platform
    commercetools Platform

    Commerce-as-a-Service for growth-minded retailers and manufacturers

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ECOMMERCE MULTIMEDIA

  • Retail Executives Tell All: Their Top Priorities For Keeping Stores Relevant

    A recent study commissioned by Aptos and conducted by GatePoint Research explored retail executives’ top priorities for technology investments that will help keep their stores relevant in the digital era. The research revealed that retailers perceive they are facing a multitude of pressing challenges, and consequently they have identified different priorities that will clearly compete for attention, resources and budget.

  • Consumer Expectations Soar: What Does It Mean For Retailers?
    Consumer Expectations Soar: What Does It Mean For Retailers?

    Prepare yourself for the new retail.  In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.

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