It’s a jungle out there and retailers are in a fight for survival of the fittest—just ask some of the casualties. This isn’t fear mongering. It is a retail reality being driven by table stakes set by the likes of Amazon.
In a world where retailers are losing $77 million in revenue per day due to eCommerce fraud globally, you better have the right fraud prevention strategy in place if you expect to survive. But should you use a third-party fraud management solution or build your own fraud team in-house?
Whether Artificial Intelligence (AI) is something you’ve just come across or it’s something you’ve been monitoring for a while, there’s no denying that it’s starting to influence many industries. And one place that it’s really starting to change things is e-commerce.
Amazon has achieved massive growth through a simple yet strategic business concept: the flywheel. However, the problem with a flywheel is that when one part breaks down, the overall system can fail rapidly. At least one of the core pieces of Amazon’s flywheel—the customer experience—is already under pressure. While this may have profound consequences for Amazon, there are larger implications for the rest of the eCommerce ecosystem.
Managing eCommerce fraud is extremely challenging, leaving many merchants stuck between elevated exposures and disrupting valuable customer experiences. Going it alone means merchants must invest heavily in fraud detection tools, collaborate with third-party agencies, and dedicate numerous resources to mitigating fraud. A daunting task for sure. However, digging a little deeper, there is an even more troubling trend at play.
Retailer Innovation Award recipients aren’t just doing something new, they’re reaping the business reward for the execution of their innovation.
Trading partner management software enables a broader selection of merchandise and minimizes order exceptions at PetFlow.
How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.
Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.
Multiple channels. One solution. Unlimited possibilities. GoECart 360 is the only integrated software suite designed to unify every step of multi-channel commerce for any sized business.
Radial provides clients with proprietary Fulfillment and Freight Solutions that ensure faster delivery to consumers, extends order cut-offs during holidays, and improves efficiency and cost savings.
Commerce-as-a-Service for growth-minded retailers and manufacturers
After using the same ecommerce solution for ten years, The Tasteful Garden, realized it was time to move to an integrated commerce solution that could keep up with their increasing growth.
A recent study commissioned by Aptos and conducted by GatePoint Research explored retail executives’ top priorities for technology investments that will help keep their stores relevant in the digital era. The research revealed that retailers perceive they are facing a multitude of pressing challenges, and consequently they have identified different priorities that will clearly compete for attention, resources and budget.
Prepare yourself for the new retail. In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.