Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.
Customers are demanding, well connected and informed. Thus, brands and merchants must increasingly focus on providing their customers and prospects an entertaining, inspiring and efficient shopping experience or risk losing business. In a world where retail giant Amazon is eating up more and more market share and even popular brands are becoming commoditized in the process, experience-led commerce is one of the most promising strategies to achieve differentiation, recognition and drive new customer sales.
Why are more than 68% of e-commerce shopping carts abandoned* before the transaction is completed?
This infographic provides information about shopper spending patterns, generational purchasing differences, and digital & omnichannel expectations.
Today’s consumers expect a seamless omni-channel experience from every retailer, whether pure-play e-commerce or brick-and-mortar. According to Forrester Research 1 , 71 percent of shoppers expect to view in-store inventory online, while 50 percent expect to buy online and pick up in store. However, most retailers have not operationalized even the basics such as store pickup, cross channel inventory visibility, and store based fulfillment. There is a significant disconnect between what consumers want from retailers and the omni-channel capabilities retailers are prepared to provide.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.
This online watch retailer realized a 25 percent conversion rate by using a social app.
Transaction volume and a host of other key commerce metrics skyrocketed after high-end outdoor apparel retailer Ibex implemented a new retail commerce suite.
Mobile devices are making their way into all aspects of retail, from consumers to associates and managers. This is causing a shift in everything from online marketing to workforce management.
Our Commerce Platform allows retailers to seamlessly manage advanced commerce strategies across an infinite number of digital touchpoints.
Cloud-based eCommerce platform with a single API enabling true omnichannel experience.
Our Order Management system provides online shoppers with an array of fulfillment options. Our Buy Online, Pickup In-Store Solution allows customers to view in-store inventory across all digital channels and select their most convenient pickup location. We provide all of the tools necessary to support and manage complex in-store fulfillment scenarios.
OrderDynamics omni-channel Order Management System and In-Store Point-of-Service Application provide online shoppers with an array of fulfillment options. Our Ship-from- Store Solution allows retailers to seamlessly leverage existing inventory throughout their retail store network to support online order fulfillment. Ship-from-Store is the next generation of online order fulfillment.
Multiple channels. One solution. Unlimited possibilities. GoECart 360 is the only integrated software suite designed to unify every step of multi-channel commerce for any sized business.
NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that merchants running their B2C and B2B businesses on NetSuite’s unified omnichannel commerce platform, SuiteCommerce, transacted a total of 4.7 million orders online and in-store during the 2015 holiday period of November and December – a 21 percent increase from the same period in 2014. The figure represents a sevenfold increase over the industry, which experienced year-over-year retail holiday growth of only three percent, according to the National Retail Federation (NRF).
In this insightful podcast, Innovative Retail Technologies' Chief Editor, Erin Harris, talks to Jerry Rightmer, EVP and Chief Product and Strategy Officer at Starmount, about why the store is the hub of omni-channel commerce as well as the technical challenges retailers must overcome to set up the store for omni-channel success.
The new CLNX Series printers offer a vast array of standard features that are unequaled by its competition. Printer setups, operation and maintenance are supremely easy and intuitive.