How a unified approach accelerates the journey to omnichannel, creating competitive advantage along the way
Today’s consumers expect a seamless omni-channel experience from every retailer, whether pure-play e-commerce or brick-and-mortar. According to Forrester Research 1 , 71 percent of shoppers expect to view in-store inventory online, while 50 percent expect to buy online and pick up in store. However, most retailers have not operationalized even the basics such as store pickup, cross channel inventory visibility, and store based fulfillment. There is a significant disconnect between what consumers want from retailers and the omni-channel capabilities retailers are prepared to provide.
The modern era of omnichannel retailing delivered the death knell to your father’s retail distribution center. Too complex for the lift-truck-and-box-shuffle of yesteryear, today’s omnichannel retail environment demands sophisticated automation to meet the customer’s speed-and accuracy-of-fulfillment expectations.
Customs and other cross-border ship- ping issues can create challenges with getting products to global consumers. With expert guidance, retailers can navigate a shipping strategy that makes the e-commerce fulfillment experience seam- less for consumers around the block and around the world.
Okay, I know its March and the holidays are a long way off (or thankfully far behind), but it’s a well-known fact that the holidays are a key two-month time period for the retail industry.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.
Consumers’ high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.
An inventory and order management system helped a specialty retailer automate its processes and strengthen its mom-and-pop personal appeal.
Adore Me grew its revenue more than 300% in 2014, in part from the help of its new distribution and logistics provider.
Perfect Pick was Engineered to Simplify Order Fulfillment Technology. Perfect Pick is truly unique. Perfect Pick’s “one touch” design is based on a single automated component – the iBOT. Perfect Pick does not require lifts, conveyors, or multiple transfer points, which add complexity to the system. By eliminating these additional touch points and by streamlining the picking process, Perfect Pick increases throughput and results in a more reliable and cost effective system.
One complete system covering POS, ecommerce, CRM and marketing, inventory and order management, business intelligence and financials.
Temando announced United States retailer and consumer survey data from its 2016 State of Shipping In Commerce report. The survey polled 214 micro, small, mid-sized and enterprise retailers and over 1,000 consumers about a range of shipping-related challenges they face. The survey highlights revenue, customer loyalty, and efficiency opportunities for US retailers to close the gap between what shipping options they offer and what consumers are demanding.
During RSR’s 4th Annual Post-NRF BIG Show Debrief webinar, Managing Partners Brian Kilcourse, Nikki Baird, Steve Rowen, and Paula Rosenblum present what they uncovered at the 2016 NRF BIG Show.
In this insightful podcast, Innovative Retail Technologies' Chief Editor, Erin Harris, talks to Jerry Rightmer, EVP and Chief Product and Strategy Officer at Starmount, about why the store is the hub of omni-channel commerce as well as the technical challenges retailers must overcome to set up the store for omni-channel success.