A friend of mine recently placed an online order with a major retailer. Within seconds of clicking the button to confirm it, she realized it would be shipped to the wrong address. Having recently moved, she had neglected to update her shipping information in the account she’d had for years.
Retailers are under enormous pressure to provide better shopping experiences while remaining profitable. That has meant evaluating different technology platforms with the hope of improving the customer journey efficiently and cost-effectively. Yet most are scratching their heads at where to even begin.
The fraud landscape is rapidly changing and presents pervasive and growing threats for eCommerce merchants. The holiday season adds an additional layer of stress, with merchants scrambling to scale their operations for the massive influx of orders and the inevitable uptick in fraud.
Think you know everything about batteries’ effect on your retail organization? Think again. Listen in as JR Rodrigues, VP Marketing at Global Technology Systems, talks innovation in battery technology with Innovative Retail Technologies’ Chief Editor, Erin Harris. They cover what’s truly new and different in battery and charger technology and why you can’t afford to overlook it.
From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.
Listen in as Andrew Bagrin, founder and CEO of My Digital Shield, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about four important ways small to midsize retailers can and should secure their businesses against hackers and cyber-attacks this holiday shopping season.
Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
Small to midsize retailers (SMRs) have an advantage — size — and agility and nimbleness to consistently meet consumer needs. Or do they? This report describes some of the common capabilities that retailers possess in order to create and capitalize on agility to outperform the competitive field. This year we ask several IDC Retail Insights experts what they recommend small to midsize retailers do in several key functional competency areas.
New roles-based research on the state of retail security reveals deep disconnects among CEOs, CIOs, and directors of LP/AP.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
The In-Store Systems and Operations resource center focuses on products and content in the Kiosk, Digital Signage, Merchandise Management, Payment Processing, POS Peripheral, POS Solution, Workforce Management, Task Management, and In-Store Mobile Technology.
Kiosks and Digital Signage include in-store and exterior displays of any scale that utilize unique features, graphics, tablets, displays, and other technology to attract customers and/or allow them to interact with products. These displays can include point-of-purchase displays, retail display kiosks, and interactive kiosks.
Merchandise management software helps retailers manage merchandising, inventory control, sales promotion, and other topics. Merchandise management solutions allow you to analyze, order, price, and distribute your inventory throughout your channels, often with real-time data. Many merchandise management solutions integrate with ERP systems and other common software.
POS Peripherals and POS Solutions encompass the large range of POS hardware and software that is available to retailers. POS peripherals include cash registers, cash drawers, receipt printers, mobile printers, tablets, handhelds, rugged devices, and more. POS solutions encompass the different types of POS software that is available including on-premise, software-as-a-service, and hybrid services.
Workforce Management and Task Management software provide retailers with a way to electronically approve, execute, and verify tasks, track employee time, schedule and monitor shifts, predict shift requirements, and much more.
Janam Technologies LLC, a leadingprovider of rugged mobile computers that scan barcodes and communicate wirelessly, announced today that Draeger’s Supermarkets, an upscale grocery chain in one of the most tech-savvy cities in the United States, has deployed XG3 rugged mobile computers from Janam to improve inventory management in its grocery and housewares departments.
Alton Lane is an innovative provider of men's professional and social attire. Their approach is built around delivering personalized experiences and fully customized garments to their clients. Watch the Alton Lane leadership discuss their company's growing success with NetSuite.
Lovesac is an innovative retailer selling patented furniture products with a focus on customer love. Watch the Lovesac leadership team share their story and discuss how they leverage NetSuite’s technology to support their customers and their products, including their use of NetSuite’s retail point of sale solution, SuiteCommerce InStore.
Wingtip has deployed NetSuite’s ecommerce and point-of-sale solutions to unify all of its customer touchpoints and natively integrate with its existing NetSuite ERP, CRM, order and inventory management.
Join JJ van Oosten on a journey through the (digital) transformation of the food retail sector. He explains why the food retail sector is ready for transformation and why you should act now. See why Omnichannel is helping to drive customer focus and help customers to make better decisions. Learn why customer obsession is so important to master and win the digital transformation journey.