Retail is changing at such a rapid pace it’s hard to imagine what the future may hold. As a retailer, you not only are challenged to offer the products your customers want today, but to do so profitably while providing optimal customer service and staying one step ahead of your competitors — remaining agile enough to address whatever lies ahead.
As multichannel or omni-channel retailing develops, the retail industry is recognising that the most efficient form of operation is to service all channels from a single stock pool. This could be physically held in a variety of locations, most commonly warehouses and stores.
As evolving consumer preferences drive a new, customer-centric focus in retail, change is more than inevitable — it’s necessary for your business to survive. Whether you are working toward mastering omnichannel retailing, increasing fulfillment rates, or providing an optimal customer experience, retail technology could provide the means to reach your goals.
From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.
Listen in as Andrew Bagrin, founder and CEO of My Digital Shield, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about four important ways small to midsize retailers can and should secure their businesses against hackers and cyber-attacks this holiday shopping season.
Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
In this informative podcast, Dave Finnegan, CIO at Orvis, shares with Erin Harris three specific ways to drive a culture of innovation inside the organization and why SMRs especially are in the perfect position to adopt innovative solutions and processes to improve the guest experience.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves.
Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.
The In-Store Systems and Operations resource center focuses on products and content in the Kiosk, Digital Signage, Merchandise Management, Payment Processing, POS Peripheral, POS Solution, Workforce Management, Task Management, and In-Store Mobile Technology.
Kiosks and Digital Signage include in-store and exterior displays of any scale that utilize unique features, graphics, tablets, displays, and other technology to attract customers and/or allow them to interact with products. These displays can include point-of-purchase displays, retail display kiosks, and interactive kiosks.
Merchandise management software helps retailers manage merchandising, inventory control, sales promotion, and other topics. Merchandise management solutions allow you to analyze, order, price, and distribute your inventory throughout your channels, often with real-time data. Many merchandise management solutions integrate with ERP systems and other common software.
POS Peripherals and POS Solutions encompass the large range of POS hardware and software that is available to retailers. POS peripherals include cash registers, cash drawers, receipt printers, mobile printers, tablets, handhelds, rugged devices, and more. POS solutions encompass the different types of POS software that is available including on-premise, software-as-a-service, and hybrid services.
Workforce Management and Task Management software provide retailers with a way to electronically approve, execute, and verify tasks, track employee time, schedule and monitor shifts, predict shift requirements, and much more.
Recently, in conjunction with Shoptalk, Spendgo, a provider of personalized customer engagement solutions for restaurants and retailers, announced it is showing integration of its platform with Epson’s cloud environment - OmniLink Merchant Services (OMS), allowing its clients to utilize real-time measured transaction data for tailored customer loyalty, gift and engagement solutions without POS integration.
Join JJ van Oosten on a journey through the (digital) transformation of the food retail sector. He explains why the food retail sector is ready for transformation and why you should act now. See why Omnichannel is helping to drive customer focus and help customers to make better decisions. Learn why customer obsession is so important to master and win the digital transformation journey.
Today, on average, IT departments spend 80% of their time just “keeping the lights on.” What if you could remove the burden of managing infrastructure operations without giving up control?
Dan Gilmore, Editor-in-Chief, Supply Chain Digest, Greg Holder, CEO and Co-Founder, Compliance Networks, Camille Fratanduono, VP of Merchandising Operations, Pep Boys, and Richard Wilhjelm, VP of Business Development, Compliance Networks define and discuss the impact of vendor performance management solutions for minimizing late deliveries and troubles, and maximizing fill-rates and ASN accuracy.
Camille Fratanduono, Vice-President, Merchandising Operations, The Pep Boys - Manny, Moe & Joe describes the importance of a benchmarking and collaboration between retailers and suppliers for driving supply chain performance improvement.