The rate of change in the retail industry is astonishing, as organizations strive to keep pace with omni-channel selling, personalization, and demand for an enhanced in-store customer experience. Retail technologies are evolving at a similarly rapid pace, making it possible to do more than ever with the masses of business and customer data being collected every day.
Managing eCommerce fraud is extremely challenging, leaving many merchants stuck between elevated exposures and disrupting valuable customer experiences. Going it alone means merchants must invest heavily in fraud detection tools, collaborate with third-party agencies, and dedicate numerous resources to mitigating fraud. A daunting task for sure. However, digging a little deeper, there is an even more troubling trend at play.
The last several years have ushered in a seismic, technology led transformation in retail industries. Retail leaders are using technology to reimagine the traditional concept of the storefront as just one aspect of the omni-channel customer experience. As retail and CPG IT needs have changed, so have supporting technologies led by mobility, cloud, analytics, and cybersecurity.
Until recently I didn’t give much thought to the topic of “active shooter.” In truth, the idea of a lengthy conversation seemed unnecessary. It appeared an investment in a discussion that pertained to a rare occurrence in the retail environment.
It is that time of the year! Black Friday begins the maddening rush of shoppers focused on grabbing those all important sale items to wrap and joyfully relish as they are opened and appreciated by friends and family.
Managing a business is a very personal experience which engenders many emotions conflicting with the investigation of workplace issues. Being aware of the consequences of these emotions can help manage the pace and outcome of the inquiry.
We have seen the role of the loss prevention (LP) professional change from one of “company police” to an integral part of a successful business. I recently had the opportunity to sit down with Jeff Levitt, LPC, CPP, asset protection with Panera Bread, to discuss how he is handling the evolving role of LP professional.
Your institution houses private information for your clients, but what would happen if that information fell into the wrong hands? An information breach not only affects the clients whose information is leaked, but diminishes the integrity of your institution. What should you do to minimize or even prevent the probability that a breach will occur at your business?
From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
Integrated Solutions speaks with Steve Sell, director of marketing North America, Tyco Integrated Security, about how retailers can juggle the installation, support, and management of all the various security systems they need today.
There are so many things to consider when protecting your business — from article security to access control and many other things. They all impact the retailer’s bottom line. Starting with intrusion, access control and fire detection, many retailers face fines due to false alarms, and not to mention the fact that manpower is wasted brining in managers to check on the alarms.
Retailers are notoriously slow in migrating to new technology, but there has been a huge push towards IP Video lately. This is evident in a recent case study with Saks Fifth Avenue in the June issue of Integrated Solutions for Retailers Magazine.
Small to midsize retailers (SMRs) have an advantage — size — and agility and nimbleness to consistently meet consumer needs. Or do they? This report describes some of the common capabilities that retailers possess in order to create and capitalize on agility to outperform the competitive field. This year we ask several IDC Retail Insights experts what they recommend small to midsize retailers do in several key functional competency areas.
New roles-based research on the state of retail security reveals deep disconnects among CEOs, CIOs, and directors of LP/AP.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
Loss prevention solutions for retailers include alarm monitoring, cash management, data security, EAS and RFID solutions, exception reporting, video analytics, and video surveillance. Alarm monitoring includes services and solutions that allow retailers to monitor and control different alarms that may be triggered by their security systems.
Cash management solutions encompass all available technologies that allow retailers to better manage cash in their stores including bill counters, safes, cash drawers, deposit solutions, and more. Data security solutions are systems designed to prevent unauthorized access to data retailers transmit both internally and externally.
EAS and RFID solutions include RFID tags, RFID readers, automated solutions, and more. Exception reporting solutions encompasses solutions that select and highlight events or objects that are different from what is expected or critical.
Video Analytics solutions provide automated and manual analysis of video streams to detect and prevent unwanted behavior in retail environments. This can include abnormal employee activates, theft, unauthorized access, and more. Video analytics can also be used to analyze customer movements and actions inside a store to better control traffic flow and determine store layouts. Video surveillance is an integral part of video analytics and consists of the physical cameras and control systems required to capture video in a retail environment. Solutions include CCTV cameras, IP / network cameras, DVRs, data storage systems, camera control software, servers, and more.
Agilence, Inc., the leader in cloud-based data analytics for loss prevention and retail and restaurant operations, recently announced that it was cited in the October 2016 Forrester Report, Breakout Vendors: Industry-Specific Insights Service Providers.