Traditional LP Technologies are being co-opted for use in other activities leading to influencers of buying decisions that would otherwise be purview of LP only.
Cash registers used to only do what their namesake denotes —register cash. Now, you’d be hard-pressed to find a cash register in a leading retail environment that only operates as a money till. In its place you’ll find sophisticated POS systems that not only process sales transactions, but also manage inventory, recognize customer loyalty programs and incentives, and other important business line and back-office functions.
In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
Until recently I didn’t give much thought to the topic of “active shooter.” In truth, the idea of a lengthy conversation seemed unnecessary. It appeared an investment in a discussion that pertained to a rare occurrence in the retail environment.
It is that time of the year! Black Friday begins the maddening rush of shoppers focused on grabbing those all important sale items to wrap and joyfully relish as they are opened and appreciated by friends and family.
Managing a business is a very personal experience which engenders many emotions conflicting with the investigation of workplace issues. Being aware of the consequences of these emotions can help manage the pace and outcome of the inquiry.
We have seen the role of the loss prevention (LP) professional change from one of “company police” to an integral part of a successful business. I recently had the opportunity to sit down with Jeff Levitt, LPC, CPP, asset protection with Panera Bread, to discuss how he is handling the evolving role of LP professional.
Your institution houses private information for your clients, but what would happen if that information fell into the wrong hands? An information breach not only affects the clients whose information is leaked, but diminishes the integrity of your institution. What should you do to minimize or even prevent the probability that a breach will occur at your business?
Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.
Integrated Solutions speaks with Steve Sell, director of marketing North America, Tyco Integrated Security, about how retailers can juggle the installation, support, and management of all the various security systems they need today.
There are so many things to consider when protecting your business — from article security to access control and many other things. They all impact the retailer’s bottom line. Starting with intrusion, access control and fire detection, many retailers face fines due to false alarms, and not to mention the fact that manpower is wasted brining in managers to check on the alarms.
Retailers are notoriously slow in migrating to new technology, but there has been a huge push towards IP Video lately. This is evident in a recent case study with Saks Fifth Avenue in the June issue of Integrated Solutions for Retailers Magazine.
Retailers of all sizes can benefit from the advancements in IP video. Whether it’s analytics or reduced infrastructure costs, IP video presents one of the most cost-effective solutions for retailers of all sizes. Here, Bob Johns, editor of Integrated Solutions For Retailers magazine and RetailSolutionsOnline.com, talks with Hedgie Bartol and Jackie Anderson, business development managers in retail with Axis Communications, to discuss the benefits of IP video for small and mid-size retailers. Feel free to listen to the podcast or read the text-only version.
|Tech Spending 2015: The Any-Channel Revolution Takes Shape||Tier 1 Best Practices On An SMR Budget||LP's Vital Role|
|In 2014, retail investments focused on the consumer experience. In 2015, retail technology spending will meet shoppers’ collective calls for seamless engagement in any channel.||New technologies are helping small to midsize retailers understand their business better and are leveling the playing field with the big retailers.||By leveraging technology along with training and development, LP shares data that benefits the entire enterprise.|
Loss prevention solutions for retailers include alarm monitoring, cash management, data security, EAS and RFID solutions, exception reporting, video analytics, and video surveillance. Alarm monitoring includes services and solutions that allow retailers to monitor and control different alarms that may be triggered by their security systems.
Cash management solutions encompass all available technologies that allow retailers to better manage cash in their stores including bill counters, safes, cash drawers, deposit solutions, and more. Data security solutions are systems designed to prevent unauthorized access to data retailers transmit both internally and externally.
EAS and RFID solutions include RFID tags, RFID readers, automated solutions, and more. Exception reporting solutions encompasses solutions that select and highlight events or objects that are different from what is expected or critical.
Video Analytics solutions provide automated and manual analysis of video streams to detect and prevent unwanted behavior in retail environments. This can include abnormal employee activates, theft, unauthorized access, and more. Video analytics can also be used to analyze customer movements and actions inside a store to better control traffic flow and determine store layouts. Video surveillance is an integral part of video analytics and consists of the physical cameras and control systems required to capture video in a retail environment. Solutions include CCTV cameras, IP / network cameras, DVRs, data storage systems, camera control software, servers, and more.
Shrink, comprised of shoplifting, employee or supplier fraud, and administrative errors, rose in the U.S. from 1.28 percent of sales in 2013-2014 to 1.97 percent during 2014-2015, based upon responses from common retail respondents who participated in Global Retail Theft Barometer surveys both years.