Retail is not about channels, it's about solving problems. Retailers understand that digital needs to influence all touchpoints, and support all aspects of the shopping journey.
Comparing the return policies and processes of top online retailers to shopper preferences.
A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.
When I walk through retail environments, I am on constant alert – looking for innovative design concepts, unique displays and the ways consumers engage with their surroundings.
In an age of thin retail profit margins, building customer loyalty is a key competitive differentiator.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
Regardless of your retail technology solutions spending plans, customer experience management needs to top 2015’s priority list.
This online watch retailer realized a 25 percent conversion rate by using a social app.
Today’s CMO is being called upon to break down the barriers within the retail business structure and work directly with the entire C-level to create a single direction for the company.
Modern digital signage runs on data that feeds real-time, interactive content, proving as instructive to the retailer as it is to the customer.
Providing technology and services that leverage customer feedback insights to drive financial performance.
EarthLink Holdings Corp., a leading managed network, security and cloud solutions provider for multi-location businesses, announced that Del Taco, a thriving Mexican quick-service restaurant chain with 306 corporate and 241 franchise locations in 16 states, selected EarthLink's new Franchise Program to protect its brand and deliver a consistent customer experience across its entire franchisee footprint.
Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.