Retail Marketing And Loyalty News And Resources Retail Marketing And Loyalty News And Resources


Commerce Convergence: Closing The Gap Between Online And In-Store

Retail is not about channels, it's about solving problems. Retailers understand that digital needs to influence all touchpoints, and support all aspects of the shopping journey.

Rethinking Online Returns

Comparing the return policies and processes of top online retailers to shopper preferences.

E-Commerce In A Hurry

A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.

Kiosks & Kids: Attracting A Tech-Savvy Generation Through Education And Play

When I walk through retail environments, I am on constant alert – looking for innovative design concepts, unique displays and the ways consumers engage with their surroundings.

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  • Retail Tech Spending 2016
    Retail Tech Spending 2016

    As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.

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  • NetSuite Customers Deliver Record Holiday Results With Omnichannel Commerce Cloud Platform

    NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that merchants running their B2C and B2B businesses on NetSuite’s unified omnichannel commerce platform, SuiteCommerce, transacted a total of 4.7 million orders online and in-store during the 2015 holiday period of November and December – a 21 percent increase from the same period in 2014. The figure represents a sevenfold increase over the industry, which experienced year-over-year retail holiday growth of only three percent, according to the National Retail Federation (NRF).

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  • Machine Learning’s Effect On Retail

    Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.

  • CRM And The Multichannel Retailer: Part 3: Social Media And The Multichannel CRM Program
    CRM And The Multichannel Retailer: Part 3: Social Media And The Multichannel CRM Program During part three of our podcast series, CRM And The Multichannel Retailer, MJ Crabbe-Barberis, director of global CRM product marketing at Infor10 CRM Epiphany, talks to Integrated Solutions For Retailers/Retail Solutions Online Associate Editor, Erin Harris about the proper ways to use social media as a customer touch point.
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