NRF 2016 was in my rear view mirror when I caught a late shuttle bus Jan. 19, but it’s taken me a full week to assemble and analyze my copious notes from the event. I just quickly searched what I jotted down, and these five words appeared the most often.
Customers and employees are smarter and more demanding than ever. And today’s current generation of associates expect a work environment that is digital and “smart.” In terms of workforce management (labor scheduling, time and attendance, and task management), that means solutions that run on smart phones and mobile devices are a prerequisite for retailers.
Why should you empower your store associates with mobile apps? See what the research has to say. MicroStrategy Mobile apps enable retailers to deliver a dramatically better shopping experience and achieve new levels of customer loyalty, sales, and operational efficiency.
Retail operations are complicated systems that require constant attention. Experienced professionals understand that getting even the smallest parts of operations right can mean the difference between success and failure. In today’s retail landscape, it’s important for stores to be as lean and productive as possible. A common technique for maximizing productivity is arming employees with the tools they need to be successful, including mobile devices. But, what happens when these tools are underperforming?
In her report recapping the 2014 GRMA Executive Leadership Forum, Stephanie Fischer, president and CEO of GRMA, states “senior management’s role is to encourage and empower their organizations to adopt a passion for experimentation. Those who do so will distance themselves from the pack, and those who don’t will be left in the dust in a global world characterized by exponential growth in technology and intense localization.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.
An mPOS solution helped Gilt streamline operations in its pop-up shops and spark new ideas for a better customer experience.
As retailers struggle to execute their own mobile strategies, consumers aren’t waiting around. Here’s how to catch up with — and capitalize on — the smartphone’s influence.
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.
The Future of Mobile Work
Lucas Mobile Work Execution solutions make hands-on warehouse processes easier and better for workers, and give supervisors new tools to view and manage associate performance, balance work-in-process, and adjust operations to changing needs. The solutions help DCs adapt to new demands without changing WMS or host systems, improve associate productivity, and increase order and inventory accuracy. Beyond voice picking, this is the future of mobile work.
Mobile Apps Designed for Ease and Efficiency
Jennifer™ is the voice and name of the Lucas mobile application and the core component of our voice picking and Mobile Work Execution solutions. Jennifer Mobile streamlines hands-on processes for warehouse associates who wear headsets and a rugged mobile computer that allow them to communicate with Jennifer in a two-way conversation.
Companies Partner to Enable Store Associates with Reflexis StorePulse® Real-Time Store Execution on Bluebird Mobile Devices; Reflexis StorePulse Now Available for Windows 10 .