Today, mobile devices and apps are changing the way that customers shop—and giving in-store retailers more ways to personalize and monetize customer relationships. Aerohive’s “Retail Made Personal” strategy defines a cloud-based approach to personalizing the retail experience for every customer.
Retail operations are complicated systems that require constant attention. Experienced professionals understand that getting even the smallest parts of operations right can mean the difference between success and failure. In today’s retail landscape, it’s important for stores to be as lean and productive as possible. A common technique for maximizing productivity is arming employees with the tools they need to be successful, including mobile devices. But, what happens when these tools are underperforming?
In today’s digital world, possibilities are endless. Advances in technology have drastically changed the retail landscape. Consumers can access information from their home, in the store, or on their mobile device. With the increased popularity of smart phones and wireless devices, businesses are rethinking the ways they service customers and streamline operations.
When developing a mobile strategy for stores, retailers should make customers the number one priority. And part of improving customer service is streamlining how store associates deal with intra-day disruptions so they can remain focused on the customer.
In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.
The Future of Mobile Work
Lucas Mobile Work Execution solutions make hands-on warehouse processes easier and better for workers, and give supervisors new tools to view and manage associate performance, balance work-in-process, and adjust operations to changing needs. The solutions help DCs adapt to new demands without changing WMS or host systems, improve associate productivity, and increase order and inventory accuracy. Beyond voice picking, this is the future of mobile work.
Mobile Apps Designed for Ease and Efficiency
Jennifer™ is the voice and name of the Lucas mobile application and the core component of our voice picking and Mobile Work Execution solutions. Jennifer Mobile streamlines hands-on processes for warehouse associates who wear headsets and a rugged mobile computer that allow them to communicate with Jennifer in a two-way conversation.
Aptos, Inc., (formerly Epicor Retail), a recognized market leader in retail technology solutions, recently announced True Religion Apparel, Inc.has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch “Band” app to redefine the practice of clienteling and next-generation in-store customer engagement.