FEATURED RETAIL MOBILITY CONTENT
Customer Service And Improving Associate Productivity Should Be Retail’s Top Priority For Mobility
When developing a mobile strategy for stores, retailers should make customers the number one priority. And part of improving customer service is streamlining how store associates deal with intra-day disruptions so they can remain focused on the customer.
Enterprise users will gain unprecedented control over their technology environment in 2014, according to Verizon Enterprise Solutions’ list of top enterprise technology trends for 2014. The new year will see a sharp focus on how enterprises and governments use technology to enhance the customer’s experience and enable innovation.
Have you noticed the sudden flurry? No, not snow…I’m talking about articles on iBeacon. There is a new feature on the recently released iOS7 operating system that enables micro-location based communication. The messaging you receive on your phone is triggered by your location in a way that is reported to be more targeted and workable than we’ve seen to date.
Today, mobile devices and apps are changing the way that customers shop—and giving in-store retailers more ways to personalize and monetize customer relationships. Aerohive’s “Retail Made Personal” strategy defines a cloud-based approach to personalizing the retail experience for every customer.
In case you missed the Exhibitor Big !deas session, Ready Or Not, Here Comes EMV — What Small Merchants Should Expect, here’s a recap. Moderated by Tom Pojero, head of U.S. Merchant Acquisition, panelists David Hogan, executive director, Heartland Payment Systems; Norm Merritt, president and co-CEO, ShopKeep; and Rod Hometh, SVP, market development, Ingenico Group delivered insightful commentary on the lack of EMV knowledge among SMRs.
ARTICLES FROM INTEGRATED SOLUTIONS FOR RETAILERS
Three Keys To The Mobile Consumer: Strategy, Preparation, And Adoption
As retailers struggle to execute their own mobile strategies, consumers aren’t waiting around. Here’s how to catch up with — and capitalize on — the smartphone’s influence.
Cutting-Edge Supply Chain Strategies: Omni-Channel’s Next Big Thing
Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.
Inside The Front-End Changes At Lowe’s
How the Fortune 500 retailer improved the customer experience with a 50% reduction in false EAS alarms, reducing shrink and mitigating associate risk along the way.
Preventing Operational Loss
Identifying the breakdowns that cause operational loss is challenging enough. What about prevention?
Employee Self-Service Impact On Labor Scheduling
How should retailers create a schedule that caters to the customer when employees have a greater say in when they work?
Mobile Apps Designed for Ease and Efficiency
Jennifer™ is the voice and name of the Lucas mobile application and the core component of our voice picking and Mobile Work Execution solutions. Jennifer Mobile streamlines hands-on processes for warehouse associates who wear headsets and a rugged mobile computer that allow them to communicate with Jennifer in a two-way conversation.
Lucas Mobile Work Execution
The Future of Mobile Work
Lucas Mobile Work Execution solutions make hands-on warehouse processes easier and better for workers, and give supervisors new tools to view and manage associate performance, balance work-in-process, and adjust operations to changing needs. The solutions help DCs adapt to new demands without changing WMS or host systems, improve associate productivity, and increase order and inventory accuracy. Beyond voice picking, this is the future of mobile work.
The Dayforce commitment to cutting edge technology means we are constantly improving access and streamlining the user interface across platforms and devices.
Mobile Surveys From CFI Group
Smartphones are quickly becoming the preferred method for online browsing and communication for many of your key customers. According to Microsoft research, mobile internet usage is projected to overtake desktop internet usage by 2014. Are you ready?
RETAIL MOBILITY NEWS
Del Taco Selects EarthLink’s New Turnkey Franchise Program
EarthLink Holdings Corp., a leading managed network, security and cloud solutions provider for multi-location businesses, announced that Del Taco, a thriving Mexican quick-service restaurant chain with 306 corporate and 241 franchise locations in 16 states, selected EarthLink's new Franchise Program to protect its brand and deliver a consistent customer experience across its entire franchisee footprint.