2015 NRF BIG SHOW
The NRF BIG Show is just around the corner, and this year’s event is slated to be the best yet. From January 11-14, 2015 at the Jacob K. Javits Convention Center in New York City, the retail industry’s best and brightest will converge to identify new ways to enhance the customer experience and build the business. The NRF BIG Show is truly one-stop-shopping for industry professionals from the around the world as they gather together to exchange ideas, attend educational sessions, network, and learn what some of the savviest retailers and solutions providers are doing to enhance the customer experience.
Stop by the Integrated Solutions For Retailers booth (# 845) to meet the team and to learn more about everything ISR has to offer. As always, the Integrated Solutions For Retailers team will bring you the latest and greatest information as we uncover it, so be sure to follow us on Twitter @retailmag as well as on our website, www.retailsolutionsonline.com. Hope to see you there!
FEATURED SOLUTION PROVIDERS
One of the most insightful presentations I attended during NRF 2015 was “Retail’s Future: Where Customer Experience and Employee Engagement Converge.” The session was presented Tuesday morning, Jan. 13, by Eric Feinberg, senior director of product strategy at ForeSee by Answers, a provider of customer experience analytics.
5 Loyalty Lessons Loblaws Learned
Loblaws has advanced in many areas, including customer loyalty. Peter Lewis, the senior director of customer analytics and loyalty for Loblaws, was a featured speaker on Jan. 12 at Retail’s BIG Show, hosted by the NRF at New York’s Javits Convention Center. Lewis shared with retail executives his company’s lessons learned and metrics related to Loblaws’ relatively new loyalty program.
Insights From Inside The Foot Locker Boardroom
Candid insights by Foot Locker Chairman and CEO Ken Hicks highlighted the Jan. 12 afternoon keynote session at Retail’s BIG Show, hosted by the NRF.
RETAIL INDUSTRY NEWS
Reflektion Doubles Client Base, On Track To Achieve 400 Percent Revenue Increase In 2015
Reflektion, the digital commerce catalyst that optimizes discovery, consideration, and purchases for each individual shopper in real time, today announced the company has doubled its client base in the last six months and is on track to increase revenue by 400 percent in 2015. The company served over 200 million individualized pageviews in August alone and expects to reach an annual total of more than 2 billion by the end of this year. Reflektion has also been named one of three finalists for the Shop.org Digital Commerce Startup of the Year.
RETAIL INDUSTRY MULTIMEDIA
Three KPIs To Evaluate Ahead Of The Holiday Season
In this short video, Kevin Kearns, Chief Revenue Officer at ShopperTrak, discusses the changing retail landscape and three KPIs to evaluate (and improve upon) ahead of the 2015 holiday season.