Omni-Channel Resource Center Omni-Channel Resource Center


  • Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think
    Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think

    For the longest time, free mobile app and content providers had an unwritten agreement with the public, through which they would allow consumers to use an app or consume content for free, in exchange for being presented with advertisements.

  • The 2015 Holiday Shopper
    The 2015 Holiday Shopper

    This infographic provides information about shopper spending patterns, generational purchasing differences, and digital & omnichannel expectations.

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Retail Tech Spending 2016 Retail Tech Spending 2016

As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.

How Start-Ups Tackle Omni-Channel Disruption How Start-Ups Tackle Omni-Channel Disruption

Here’s how five retail tech start-ups merge digital and physical retail for true omni-channel disruption.

I Didn’t Thank The Device I Didn’t Thank The Device

I took a road trip with my 11-year-old son and three of his pals a few weeks back. A long drive with four fifth-grade boys is enough to cause a man some anxiety. Retail therapy was in order, and there was a Cabela’s on our route.

The Store-Altering Impact Of Omni-Channel The Store-Altering Impact Of Omni-Channel

Associate responsibilities, commerce design are ripe for change at the hands of omni-channel demand.

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  • 4 Ways To Stay Ahead Of Hackers This Holiday Season
    4 Ways To Stay Ahead Of Hackers This Holiday Season

    Listen in as Andrew Bagrin, founder and CEO of My Digital Shield, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about four important ways small to midsize retailers can and should secure their businesses against hackers and cyber-attacks this holiday shopping season.

  • Machine Learning’s Effect On Retail

    Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.

  • Reduce TCO Of Your Network

    Greg Griffiths, VP of Product Marketing at Earthlink talks to ISR’s Executive Editor, Erin Harris about how retailers can reduce the total cost of ownership (TCO) for their networks. Griffiths also addresses retailers’ concerns about moving networks to the cloud. 

  • Innovative Retail Technologies With Matt Pillar And Erin Harris

    Listen in as Matt Pillar and Erin Harris discuss the exciting changes coming to Integrated Solutions For Retailers.

  • 3 Ways To Drive An Innovative Culture In Retail

    In this informative podcast, Dave Finnegan, CIO at Orvis, shares with Erin Harris three specific ways to drive a culture of innovation inside the organization and why SMRs especially are in the perfect position to adopt innovative solutions and processes to improve the guest experience.

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Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities Cutting-Edge Supply Chain Strategies: Omni-Channel's Next Big Thing
Retail Mobility Omni-Channel Retail Supplement Omni-Channel Supply Chain
Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform. Consumer expectations of a seamless omni-channel experience are reinventing the supply chain.

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The Omni-Channel retailing solution center is focused on helping retailers create a more concentrated and seamless consumer experience across all channels.  These retail channels include mobile, computers, brick-and-mortar stores, TV, radio, mail, and more. Reaching all these channels and providing the same consumer experience often requires new and advanced technologies designed to manage the Omni-Channel experience and control the retail supply chain.

Business intelligence (BI) and data analytics, Ecommerce solutions, marketing and loyalty programs, payment security solutions, and all supply chain and inventory management solutions often fall under the Omni-Channel category. BI and data analytics include the software and solutions used to capture and analyze data collection by retailers. Ecommerce is the internet-based component of Omni-Channel retailing, often in the form of a website or application.

Marketing and loyalty programs cover loyalty cards, rewards programs, online marketing, targeted marketing, and more.  Supply chain and inventory management solutions normally tie the channel together, allowing retailers to track and control their inventory and re-stocks in order to provide accurate stock levels no matter where customers are shopping.


  • Grid Dynamics And Fujitsu Deliver Oracle Commerce Platform On Fujitsu M10 Servers As A Fully-Managed Cloud Service

    Grid Dynamics, a leading provider of scalable eCommerce technology solutions, and Fujitsu Technology and Business of America, Inc. announced today a fully-managed cloud service based on Oracle Commerce Platform with Fujitsu M10 servers running Oracle Solaris. Optimized for scalability and performance, the solution combines the Tonomi autonomic application delivery platform and managed services from Grid Dynamics with the flexible Fujitsu M10 server infrastructure to deliver push-button provisioning, deployment and continuous delivery.

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  • Incentive Comp In Retail: 5 Bottom-Line Benefits
    Incentive Comp In Retail: 5 Bottom-Line Benefits

    Among all the facets of retailing, employee motivation is one of the most important and manageable factors for success and profitability. A disgruntled sales associate is unlikely to connect well with customers. Retailers looking to increase wallet share and drive desired behavior such as increased cross sell/up sell opportunities, improved customer service and customer retention rely on incentive comp plans and strategies.

  • Best Practices Of Shopping Mall Analytics At Mandalay Bay
    Best Practices Of Shopping Mall Analytics At Mandalay Bay

    See how shopping mall analytics data from ShopperTrak helped to change the operation of the Shoppes at Mandalay Place.

  • Turning 2014's Holiday Spending Habits Into 2015 Revenue
    Turning 2014's Holiday Spending Habits Into 2015 Revenue

    What holiday shoppers “said” they’d do vs. what actually happened in 2014. This webcast will highlight the Retail Holiday spending habits from a survey-based study by Edison Research and the Oracle Marketing Cloud.

  • 5 Keys To The Digital Experience Equation: Leveraging, Customers, Content And Context

    The digital commerce evolution has transformed the traditional path to purchase. To deliver inspired selling experiences that meet an infinite number of unpredictable customer needs, the digital shopping experience must have all content and data available and ready to dynamically filter and adapt in an instant. Today the customer experience is comprised of multiple touch points, brand exploration, research and purchasing as part of the same experience.

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