What Powers The TSC Supply Chain
What Powers The TSC Supply Chain

$6.78 billion Tractor Supply Co. demands uptime from the mobile devices driving innovation in its warehouses and DCs.

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THE CURRENT ISSUE

  • Two Use Cases For Artificial Intelligence
    Two Use Cases For Artificial Intelligence

    What do modern customer engagement and inventory management applications have in common? Increasingly, they both leverage artificial intelligence.

  • What Powers The TSC Supply Chain
    What Powers The TSC Supply Chain

    $6.78 billion Tractor Supply Co. demands uptime from the mobile devices driving innovation in its warehouses and DCs.

  • Tech That Keeps Associates In Check
    Tech That Keeps Associates In Check

    Convenience chain QuickChek gained huge store-level efficiencies by replacing manual legacy systems with a progressive suite of workforce management applications.

  • An Insider’s Take On Innovation
    An Insider’s Take On Innovation

    We sat down with a pioneer of the retail innovation game to understand where he came from, how he works, and how he got to Neiman Marcus.

  • Don’t Wait To Save The Store
    Don’t Wait To Save The Store

    This headline may have you believe that the store is hanging on for dear life. While brick-and-mortar retailing isn’t on life support, brick-and-mortar retailing as we once knew it is. Just ask Macy’s, Sears, and The Limited. As e-commerce gains momentum by the day, over- and under-inventoried stores with ill-informed associates and aged technologies pose tangible issues for most brick-and-mortar retailers. Yet, there’s much more to resuscitating the store experience than any one 600-word article can tackle. For the sake of this article, let’s focus on a top brick-and-mortar concern we can all agree on — the associate’s ability to engage the customer.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • Retail Analytics Drive Operational Efficiency
    Retail Analytics Drive Operational Efficiency

    There’s certain obviousness to the relationship between business analytics and operational efficiency in retail and hospitality. It goes without saying, for instance, that the more data buyers have about the sell-through rate of a certain SKU, the more efficient their POs will be. Or that the more finite the finance department’s view into labor spend, the more accurate its labor forecasts and budgets will be.

  • Engaging Associates & Improving Profits Through Asset Protection Mobile Orientation
    Engaging Associates & Improving Profits Through Asset Protection Mobile Orientation

    While evaluating company culture, I realized that to significantly impact loss and improve profits, we needed to do a better job of engaging associates from day one. After all, it’s not Human Resources’ job to convey the mission of Asset Protection to the entire organization. I also realized that I needed to move our focus from reacting to scenarios that caused loss to preventing them altogether.

  • 4 Key Video Trends For 2017
    4 Key Video Trends For 2017

    The rate of change in the retail industry is astonishing, as organizations strive to keep pace with omni-channel selling, personalization, and demand for an enhanced in-store customer experience. Retail technologies are evolving at a similarly rapid pace, making it possible to do more than ever with the masses of business and customer data being collected every day.

  • Challenge Your Leaders: Why Your Retail Organization — And Your Job — Depend On It
    Challenge Your Leaders: Why Your Retail Organization — And Your Job — Depend On It

    It's time to challenge retail leadership. We talk about new customer experiences, equipped associates, and commerce anywhere, anytime. The truth is retail is run by old thinking and old metrics. The new entrepreneurial thinking wants to create a company from an idea, sell it, and move on. That difference between the old and new thinking in business creates a gap in retail leadership that will continue to get wider.

  • What The Internet Of Things Really Means For Retail
    What The Internet Of Things Really Means For Retail

    At the NRF BIG Show this January, we guarantee you won’t be able to swing your show bag in a circle without hitting a vendor touting its IoT (Internet of Things)-enabled widget. The IoT has quickly moved from a futuristic concept to a worn-out buzzword in the retail industry — so quickly, in fact, many merchants haven’t had the time to fully grasp what the IoT is, much less why its important to the future of retail.

More From The Expert Series

FEATURED CONTENT

  • How In-Aisle Checkout Creates Bigger Tickets

    We’ve all been there: you go out shopping, you’re going through the motions and making progress, and suddenly analysis paralysis overwhelms you. Maybe you’re trapped in the dressing room, and you’ve picked out too many options. Maybe you’re standing in the aisle and looking at 20 different handbags and you don’t even know where to start. Or maybe you’ve picked an item you want, but your mind has now traveled back in time to philosophy class and suddenly thinking about the difference between want and need.

  • The Rise Of Self-Service Kiosks

    Self-service is no longer limited to ATMs and gas stations…The kiosk marketplace is expanding rapidly, as consumers become more and more accepting of self-service technologies. According to a recent survey, 85% of Americans and 91% of Millenials have used a self-service checkout kiosk.

  • Friendly Fraud: What It Is And How To Prevent It

    The e-commerce industry is growing rapidly. With the demand for online shopping higher than ever before, retailers and brands are doing everything in their power to grab consumers’ attention and more importantly, their wallets. With access to an unlimited marketplace at their fingertips, consumers’ concept of patience is hastily diminishing.

  • How To Go Beyond Omnichannel

    We know that 2016 was the year of “omnichannel”—but we don’t believe omnichannel goes far enough. To us, omnichannel requires only the ability to accept payments in all channels. It’s a good and necessary step for any business, but it’s not enough in today’s retail environment. Modern consumers demand unified commerce: support for the entire customer journey across all channels, from brick‐and‐mortar to e‐commerce to in‐aisle and beyond.

  • Why “Omnichannel” Isn’t Enough

    In 2016, omnichannel became the “must have” way to sell. It doesn’t matter if you’re a large national retailer or have a small local retailer—customers now expect you to be everywhere. They want to shop in person at your brick‐and‐mortar store, they want to browse online at your website, they want an app to make everything streamlined. In 2016, the full set of channels became mere table stakes.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • Cayan
    Cayan

    Cayan is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Me2B = Personalization
    Me2B = Personalization

    Forget B2B, B2C, and B2B2C. As the customer — specifically the Millennial and Gen Z segments — help shape the future of retailing, we’re in the throes of the “Me2B” economy.

On Retail Jobs And Talent

At last month’s NRF BIG Show, Executive Director of the NRF Foundation and NRF Senior Vice President Ellen Davis gave a talk about the Foundation’s RISEup initiative.

What The Retailers Had To Say At NRF 2017

Last week, my colleague, Matt, wrote about his take on virtual reality’s (VR) presence at the recent NRF BIG Show. Just as we predicted, VR, augmented reality (AR), AI, and more were top technologies showcased on the Expo floor. We spent plenty of time scoping out these and other technologies developed to help retailers improve store performance, personalize the shopping experience, streamline the supply chain, etc. We also spent quite a bit of time talking one-on-one with retail executives about their biggest opportunities and strategies for achievement in the weeks and months ahead.

NRF 2017: Is Virtual Really The New Reality?

The CES (Consumer Electronics Show) in Las Vegas typically serves as a precursor to the consumerist technologies that will filter into enterprise retail—and therefore be on full display at the NRF BIG Show—by the following year.  So it goes that the virtual and augmented reality demonstrations that stole the show at CES 2016 last January were spiffed up with an enterprise twist and littered throughout the Javits Center at the NRF event last week.

Survival Of The Innovative

I’ve written a couple of recent columns about the potential Trump effect on trade and taxes for U.S. retailers. These are topics that you should be on top of. Despite the fact that they’re out of your immediate control, you can, and of course should, make your voice heard. In the NRF and RILA, the retail industry has a solid lobbying presence in D.C. The strong representation of a collective industry is prerequisite to influence. If you don’t like what you see coming, join them, and fight city hall.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Don’t Wait To Save The Store
    Don’t Wait To Save The Store

    This headline may have you believe that the store is hanging on for dear life. While brick-and-mortar retailing isn’t on life support, brick-and-mortar retailing as we once knew it is. Just ask Macy’s, Sears, and The Limited. As e-commerce gains momentum by the day, over- and under-inventoried stores with ill-informed associates and aged technologies pose tangible issues for most brick-and-mortar retailers. Yet, there’s much more to resuscitating the store experience than any one 600-word article can tackle. For the sake of this article, let’s focus on a top brick-and-mortar concern we can all agree on — the associate’s ability to engage the customer.

  • How Skechers Eases Compliance Audits
    How Skechers Eases Compliance Audits

    New compliance audit software helps Skechers create, track, and manage compliance issues quickly and effectively.

  • An Insider’s Take On Innovation
    An Insider’s Take On Innovation

    We sat down with a pioneer of the retail innovation game to understand where he came from, how he works, and how he got to Neiman Marcus.

Top 25 Retail Award

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

  • WFM In 2016: Cloud, Compliance, And Collaboration

    Innovative Retail Technologies’ most recent survey of retail execs finds a market ripe for the adoption of cloud-based workforce management applications, tepid confidence in workforce compliance, and increasing collaboration among HR, store ops, and associates.

More Multimedia

RETAIL EVENTS

eTail West 2017 February 27, 2017 - March 2, 2017
Palm Springs, CA
MRC Vegas 2017 March 13 - 16, 2017
Las Vegas, NV
Next Generation Customer Experience March 27 - 29, 2017
Carlsbad, CA
Digital Signage Expo March 28 - 31, 2017
Las Vegas, NV
ISC West April 5 - 7, 2017
Las Vegas, NV
More Events

FEATURED PRODUCTS

  • Voyager 1400g
    Voyager 1400g

    2D bar codes are becoming increasingly popular across a wide range of industries for a number of reasons. Some enterprises have a desire to capture large amounts of data, despite space constraints, while others are being required to read 2D bar codes due to government regulations or supplier mandates.

  • Dolphin 7800 Android - Enterprise Digital Assistant (EDA)
    Dolphin 7800 Android - Enterprise Digital Assistant (EDA)

    Leveraging the modern and user-friendly Google® Android™ operating system packed with Honeywell extras, Honeywell’s Dolphin™ 7800 Android™ rugged EDA offers remote device management capabilities and invaluable security features, creating an enterprise-ready solution with an extended lifecycle and support provided by Honeywell.

  • Captuvo SL22 Enterprise Sled For Apple® iPod touch®
    Captuvo SL22 Enterprise Sled For Apple® iPod touch®

    For retailers looking to improve the customer experience, Honeywell’s Captuvo SL22 series enterprise sled for the Apple® iPod touch® mobile digital device empowers sales associates by providing them with the tools needed to engage more closely with customers and increase sales floor conversions.

  • Stratos™ 2700 Series Bioptic Scanner/Scale
    Stratos™ 2700 Series Bioptic Scanner/Scale

    The Stratos™ 2700 from Honeywell is their first hybrid bioptic in-counter scanner, combining omnidirectional laser scanning and integrated area-imaging to provide a platform for bar code reading optimized for the checkout experience.

  • Thor VM2 Vehicle-Mount Computer
    Thor VM2 Vehicle-Mount Computer

    Solidifying Honeywell’s position as the leader in vehicle-mount computing, the Thor VM2 builds on the best-in-class Thor VM1 that was created specifically to address the unique challenges of supply chain applications.

  • Granit 1910i Industrial-Grade Area-Imaging Scanner
    Granit 1910i Industrial-Grade Area-Imaging Scanner

    The Granit™ 1910i industrial-grade area-imaging scanner is designed to withstand the varied demands that exist in harsh working environments. Featuring a custom built housing that is redefining the standard for scanner reliability, the IP65 rated 1910i is built to survive 5,000 3.3´(1 m) tumbles and 50 drops to concrete from 6.5´ (2 m) even at -22°F (-30°C).

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