The store? It’s not dead, but it’s playing a rapidly shrinking role in consumer mindshare.
Interdisciplinary interaction is the recipe for success at Cavender’s, where operations, merchandising, and marketing work as a cohesive business unit.
An RSR analyst expresses concern that merchandising emphasis is skewed too heavily toward Generation X.
Whether in a stream or a store, Orvis Customer Experience Officer Dave Finnegan seeks a religious experience.
A look at how the 60-store specialty retail chain took control of its diverse merchandise mix and overcame the ups and downs of seasonality.
Kroger doubles down on the Internet of Things
Welcome news to consumers though it may be, the impact of Walmart’s free two-day shipping play will have minimal impact on consumer loyalty to Amazon.
We sat down with a pioneer of the retail innovation game to understand where he came from, how he works, and how he got to Neiman Marcus.
What do modern customer engagement and inventory management applications have in common? Increasingly, they both leverage artificial intelligence.
Convenience chain QuickChek gained huge store-level efficiencies by replacing manual legacy systems with a progressive suite of workforce management applications.