Welcome news to consumers though it may be, the impact of Walmart’s free two-day shipping play will have minimal impact on consumer loyalty to Amazon.
We sat down with a pioneer of the retail innovation game to understand where he came from, how he works, and how he got to Neiman Marcus.
What do modern customer engagement and inventory management applications have in common? Increasingly, they both leverage artificial intelligence.
Convenience chain QuickChek gained huge store-level efficiencies by replacing manual legacy systems with a progressive suite of workforce management applications.
$6.78 billion Tractor Supply Co. demands uptime from the mobile devices driving innovation in its warehouses and DCs.
At last month’s NRF BIG Show, Executive Director of the NRF Foundation and NRF Senior Vice President Ellen Davis gave a talk about the Foundation’s RISEup initiative.
The CES (Consumer Electronics Show) in Las Vegas typically serves as a precursor to the consumerist technologies that will filter into enterprise retail—and therefore be on full display at the NRF BIG Show—by the following year. So it goes that the virtual and augmented reality demonstrations that stole the show at CES 2016 last January were spiffed up with an enterprise twist and littered throughout the Javits Center at the NRF event last week.
I’ve written a couple of recent columns about the potential Trump effect on trade and taxes for U.S. retailers. These are topics that you should be on top of. Despite the fact that they’re out of your immediate control, you can, and of course should, make your voice heard. In the NRF and RILA, the retail industry has a solid lobbying presence in D.C. The strong representation of a collective industry is prerequisite to influence. If you don’t like what you see coming, join them, and fight city hall.
Every issue of Innovative Retail Technologies features case studies on retailers’ technology and operations success. This particular issue is jam-packed with them. There are 30 stories on proven retail innovation on these pages, in fact. In addition to our regularly scheduled case study programming on the crosschannel, in-store, and loss prevention initiatives at Clarks and Petland, we’ve published briefs on the 2016 Retailer Innovation Awards winners and finalists on pages 7-16.
As we head into year two of the great EMV migration, here’s a look at where we’ve been — and where EMV will take us next.