Featured Content

  1. WFM IN 2016: Cloud, Compliance, Collaboration, Communication
    10/6/2016

    Cloud Growth Continues. 52% of merchants with more than 500 stores indicate more than 41% of their applications will be cloud-based within three years.

  2. 2016 Customer Experience/Unified Commerce Benchmark Survey
    9/30/2016

    However difficult it may be to attain, a great customer experience is only achieved through delivered excellence across all interactions throughout the customer’s chosen journey.

  3. Staying Relevant In A Fast-Paced Industry: A Fashion Retailer's Guide For Solving Real-World Omnichannel Challenges
    9/22/2016

    In trying to keep up with the modern consumer, many fashion retailers have implemented multiple departmental solutions piecemeal, without fully considering the consequences of how these disparate systems will interact with each other. The result is a hodgepodge of processes, which require significant resources to maintain. The inefficiencies and the demands they place on the organization leave retailers stuck in the past, inhibiting growth and innovation.

  4. Retailer New Look Enhances Loss Prevention And Improves Customer Service With Fingerprint Technology
    9/19/2016

    New Look is a leading global fashion retailer with six new stores in China and plans to expand to 100 stores by 2017. Headquartered in the U.K., this international brand has 1,150 locations across mainland Europe, the Middle East, Asia and the U.K. As part of its foray into China, New Look wanted an alternative to password-based identification to improve time and attendance tracking and eliminate the potential for payroll fraud.

  5. Pharmacy Reduces Fraud At The POS With Fingerprint Readers
    9/19/2016

    A leading drug store chain with over 4,500 stores in the United States is using biometrics within their pharmacies, as well as at their point-of-sale (POS) terminals. By adding biometric support to their pharmacy dispensing system, pharmacists and pharmacy technicians use Crossmatch™ U.are.U ® Fingerprint Readers to sign on to the system and throughout the workflow process when filling prescriptions. This ensures the highest degree of accountability and accuracy for its customers.

  6. Hooters Eliminates Need To Issue New Swipe Cards Or PINs During Peak Hours
    9/19/2016

    Hooters of America, LLC based in Atlanta, Georgia, operates and franchises more than 450 Hooters causal dining restaurants in 28 countries. Everyday, nearly 4,000 Hooters employees conduct transactions, as well as clock in and out for their shifts. Facing increasing concerns with its traditional PIN and swipe card security system, Hooters turned to Crossmatch for a biometrics-based solution to strengthen their loss prevention efforts, improve productivity and reduce transaction and payroll fraud.

  7. Togo's Enables Single-Drawer Accountability With Fingerprint Readers
    9/19/2016

    Togo’s is a fast casual sandwich shop with more than 250 franchisee locations on the West Coast. Prior to fingerprint biometrics, Togo’s was using passwords to access their point-of-sale (POS) terminals. However, management found it challenging to track access to the cash drawer because passwords can be shared. Togo’s turned to Crossmatch for a biometrics-based solution to eliminate passwords when accessing the POS station. The solution has allowed Togo’s to easily move to single-drawer accountability - one employee, one drawer. Now when balancing the drawer at the end of a shift, there is only one person responsible, making it much easier on management.

  8. Wendy's Franchisee Reduces Costs With Fingerprint Readers
    9/19/2016

    Tar Heel Capital is a large Wendy’s restaurant franchisee with over 73 locations and more than 2800 employees throughout North and South Carolina. Prior to the deployment of fingerprint biometrics, swipe cards were used for cash register voids and keypads were used for time and attendance tracking. These methods resulted in fictitious voids and time clock fraud.

  9. Facts You Didn’t Know About Retail Data Breaches
    9/19/2016

    The sheer number and destructiveness of data breaches in the past few years are alarming and discouraging. However, there is cause for hope. Most of the cyber attacks had a great deal in common. One of the most compelling similarities in all attacks was the use of compromised credentials. Three-quarters of all breaches were largely due to weak or stolen credentials.

  10. Reduce Employee Theft At The POS
    9/19/2016

    Biometrics At The Point Of Sale.