In Store Systems Operations Resource Center In Store Systems Operations Resource Center

FEATURED IN-STORE/OPERATIONS CONTENT

  • How To Avoid Cultural Potholes On The Road To Global Expansion
    How To Avoid Cultural Potholes On The Road To Global Expansion

    The business headlines are littered with tales of global expansion gone awry. While the reasons behind the struggles are complex, there is a common thread in these experiences: Missing the cultural differences and needs of the target market.

  • The Importance Of Running A Customer-Centric Business
    The Importance Of Running A Customer-Centric Business

    The power dynamics between retailers and customers have fundamentally shifted. For decades, customers bought what brands and retailers were selling with unquestioned eagerness. They were inspired by the displays at their favorite stores and by magazines and catalogs that came in the mail. Today, the sources of influence have expanded to include celebrities, influencers, friends, and even other customers that look and feel like them.

  • Conversational Commerce Becomes The Preferred Customer Service Solution
    Conversational Commerce Becomes The Preferred Customer Service Solution

    The evolution of technology has reached the point where consumers are communicating digitally more than ever before. The web, mobile marketing, and smartphone applications have become the vessel of daily interactions and it is difficult to imagine what new innovation will surpass these well-established tools. One technology being positioned as the next big thing, looking to steal the technological spotlight, is chatbots

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CURRENT ISSUE

How Mobile Technology Is Changing The Customer Experience How Mobile Technology Is Changing The Customer Experience

The long-term success of retailers will be based on their ability to make shopping enjoyable, frictionless, and aligned with their customers’ expectations.

Closing The Bricks And Clicks Gap With Proximity Retargeting Closing The Bricks And Clicks Gap With Proximity Retargeting

Proximity and location data is quickly becoming the most valuable resource a marketer can have.

Store Optimization: 2017’s Major Strategic Focus Store Optimization: 2017’s Major Strategic Focus

As the digitalization of the shopping journey reaches a tipping point, this year will make or break brick-and-mortar retailers who are still overspaced and underperforming.

Inside Cavender’s Culture Of Collaboration Inside Cavender’s Culture Of Collaboration

Interdisciplinary interaction is the recipe for success at Cavender’s, where operations, merchandising, and marketing work as a cohesive business unit.

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IN-STORE SYSTEMS/OPERATIONS INDUSTRY PODCASTS

  • Introducing Batteries-as-a-Service
    Introducing Batteries-as-a-Service

    Listen in as IRT’s Chief Editor, Erin Harris, talks to GTS’ VP of Marketing, JR Rodrigues, about some of the next-gen ways retailers can leverage batteries to run their operations more effectively.

  • Not Your Father’s Battery Technology
    Not Your Father’s Battery Technology

    Think you know everything about batteries’ effect on your retail organization? Think again. Listen in as JR Rodrigues, VP Marketing at Global Technology Systems, talks innovation in battery technology with Innovative Retail Technologies’ Chief Editor, Erin Harris. They cover what’s truly new and different in battery and charger technology and why you can’t afford to overlook it.

  • Commerce Of Caring: Season 01, Episode 01: Liberia

    From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.

  • 4 Ways To Stay Ahead Of Hackers This Holiday Season

    Listen in as Andrew Bagrin, founder and CEO of My Digital Shield, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about four important ways small to midsize retailers can and should secure their businesses against hackers and cyber-attacks this holiday shopping season.

  • Machine Learning’s Effect On Retail

    Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.

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RETAIL RESEARCH SUPPLEMENTS

  • Reimagining Retail Brick By Click
    Reimagining Retail Brick By Click

    With the ever-increasing impact of digital channels on consumer behavior, retailers need better tools and approaches to remain competitive.

  • Retailers’ Omni-Channel Blind Spot: Digital The Death Of The Single-Channel Shopper
    Retailers’ Omni-Channel Blind Spot: Digital The Death Of The Single-Channel Shopper

    In RSR's latest Omni-Channel Benchmark Report, you'll learn whether new view of the retail shopper translates into retailers finally taking definitive action, or makes significant progress in achieving an omni-channel strategy.

  • SMR Strategies For Digital Transformation
    SMR Strategies For Digital Transformation

    Small to midsize retailers (SMRs) have an advantage — size — and agility and nimbleness to consistently meet consumer needs. Or do they? This report describes some of the common capabilities that retailers possess in order to create and capitalize on agility to outperform the competitive field. This year we ask several IDC Retail Insights experts what they recommend small to midsize retailers do in several key functional competency areas.

RETAIL IN-STORE SYSTEMS

The In-Store Systems and Operations resource center focuses on products and content in the Kiosk, Digital Signage, Merchandise Management, Payment Processing, POS Peripheral, POS Solution, Workforce Management, Task Management, and In-Store Mobile Technology.

Kiosks and Digital Signage include in-store and exterior displays of any scale that utilize unique features,  graphics, tablets, displays, and other technology to attract customers and/or allow them to interact with products. These displays can include point-of-purchase displays, retail display kiosks, and interactive kiosks.

Merchandise management software helps retailers manage merchandising, inventory control, sales promotion, and other topics. Merchandise management solutions allow you to analyze, order, price, and distribute your inventory throughout your channels, often with real-time data. Many merchandise management solutions integrate with ERP systems and other common software.

POS Peripherals and POS Solutions encompass the large range of POS hardware and software that is available to retailers. POS peripherals include cash registers, cash drawers, receipt printers, mobile printers, tablets, handhelds, rugged devices, and more.  POS solutions encompass the different types of POS software that is available including on-premise, software-as-a-service, and hybrid services.

Workforce Management and Task Management software provide retailers with a way to electronically approve, execute, and verify tasks, track employee time, schedule and monitor shifts, predict shift requirements, and much more.

IN-STORE/OPERATIONS NEWS

  • SATO Establishes Group Company In Taiwan

    SATO, a leading global provider of Auto-ID solutions that empower workforces and streamline operations, announced that SATO Holdings established a 100% owned sales subsidiary SATO Taiwan Co., Ltd. The new company will begin sales from February.

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RETAIL INDUSTRY VIDEOS

  • Alton Lane Delivers Personalized Experiences And Customized Garments With Software Solution

    Alton Lane is an innovative provider of men's professional and social attire. Their approach is built around delivering personalized experiences and fully customized garments to their clients. Watch the Alton Lane leadership discuss their company's growing success with NetSuite.

  • Lovesac Discusses How They Leverage POS And eCommerce To Support Their Customers And Their Products

    Lovesac is an innovative retailer selling patented furniture products with a focus on customer love. Watch the Lovesac leadership team share their story and discuss how they leverage NetSuite’s technology to support their customers and their products, including their use of NetSuite’s retail point of sale solution, SuiteCommerce InStore.

  • Wingtip Unifies Customer Touchpoints With eCommerce And POS Solution

    Wingtip has deployed NetSuite’s ecommerce and point-of-sale solutions to unify all of its customer touchpoints and natively integrate with its existing NetSuite ERP, CRM, order and inventory management.

  • Thought Leaders In Digital Transformation

    Join JJ van Oosten on a journey through the (digital) transformation of the food retail sector. He explains why the food retail sector is ready for transformation and why you should act now. See why Omnichannel is helping to drive customer focus and help customers to make better decisions. Learn why customer obsession is so important to master and win the digital transformation journey.

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