Retail Network Solutions News And Information Retail Network Solutions News And Information

FEATURED NETWORKING SOLUTIONS CONTENT

  • Driving Service Efficiency And Customer Engagement With In-Store WiFi
    Driving Service Efficiency And Customer Engagement With In-Store WiFi

    Once seen as a threat to brick-and-mortar retailing, smartphone-assisted shopping has proven to be a significant contributor to in-store experience and is driving customer loyalty. Retailers that embrace WiFi to deliver on the spot information to employees and customers are at the forefront of new forms of omni-channel engagement that can mean tremendous competitive advantage.

Discount Retailer Selects Interface As Internet Protocol Managed Service Provider Across Entire Retail Platform

Interface Security Systems, a leading North American provider of Internet Protocol (“IP”) Bundled Managed physical security and secured managed network services announced last March that it has been selected by Family Dollar, Inc. as its IP Managed Service Provider across its entire retail platform. Family Dollar, a Fortune 300 company, recently completed a major initiative to modernize and refresh critical technology in each of its retail stores. The technology makeover, or Flat Rate Managed Service Project, as it is referred to, was launched in collaboration with Interface in July 2014 and completed in May 2015.

Hosted Contact Center Helps Citrus Gift Company Squeeze Out More Productivity And Cost

Year-round, Southern Fulfillment fulfills orders for Hale Groves and Pittman & Davis — two of the nation’s largest citrus gift brands. Its Vero Beach, Florida contact center constantly adapts staffing levels to support an average of 260,000 calls per year, ensuring the ultimate experience, during the peak holiday period or off-season.

The Bandwidth Bottleneck

For the past few months, my colleagues and I have been traveling the country, hosting CIO dinners. We do so to learn about key issues and trends and to provide a venue for CIOs to share experiences with their peers. Lots of good food but even better conversations.

Top 3 Contact Center Challenges Solved In The Cloud

Organizations of all sizes are increasingly embracing hosted and cloud options for the contact center. Spending for cloud-based contact centers surpassed spending for on- premises contact centers in 2012, Frost & Sullivan reported in Cloud Momentum Boosts Trends in the Contact Center.

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ARTICLES FROM INNOVATIVE RETAIL TECHNOLOGIES

  • Retail Tech Spending 2016

    As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.

  • Voice: Critical To Omni-Channel At Advance Auto Parts

    Long live telephone sales, especially when $2.4 billion in sales are riding on them. At Advance Auto Parts, MPLS over high-speed DSL ensures every call reaches a destination.

  • Are You Maximizing Your Mobile Potential?

    Mobility is making a huge impact on how retailers deal with everything from inventory visibility to customer experience — with the ultimate goal of increased sales.

  • The 2013 Annual Resource Guide To Loss Prevention

    Retailers are collaborating to fight the rising level of retail crime through LP/AP organizations and by leveraging the huge amount of data new LP/AP technologies supply to benefit operations, sales, and the bottom line. See how the latest technologies are enabling this in The Annual Resource Guide To Loss Prevention.

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FEATURED PRODUCTS

  • 9000 Series IP Recorders
    9000 Series IP Recorders

    Get powerful all IP video recording solution with March Networks 9000 Series IP Recorders. These purpose-built devices deliver the power and performance you need to manage large, IP-only video surveillance systems.

  • Threat Monitoring And Defense
    Threat Monitoring And Defense

    24x7 security monitoring to prevent breaches and protect your data.

  • Application Performance Optimization
    Application Performance Optimization

    Diagnose and resolve network performance issues.

  • Hybrid WAN
    Hybrid WAN

    A cloud optimized network that improves application performance and reduces costs.

  • Secure WiFi & Analytics
    Secure WiFi & Analytics

    Drive Customer Engagement and Insight with Secure WiFi & Analytics service for private internal use and public guest/in-store access.

  • MPLS Network
    MPLS Network

    A private nationwide managed network that securely connects business and cloud applications.

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NEWS

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NETWORKING SOLUTIONS MULTIMEDIA

  • Lower The Burden Of Infrastructure Management

    Today, on average, IT departments spend 80% of their time just “keeping the lights on.” What if you could remove the burden of managing infrastructure operations without giving up control?

  • On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance
    On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance

    Mission-critical cloud applications demand that networks perform at unprecedented levels. Connectivity, bandwidth, speed and throughput make or break the employee and customer experience. Learn how smart network technologies like SD WAN and NaaS support cloud strategy today and in future. Hear retailer Genesco’s real-world insights on deploying smart network services.

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