Retail Tech Spending 2016
Retail Tech Spending 2016

As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.

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Winning The Battle For The Omni-Channel Share Of Wallet: How Are Small To Midsize Retailers Doing? Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities
SMR Supplement Retail Mobility Omni-Channel Retail Supplement
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves. Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.

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  • Selecting The Right Payment Architecture For Omnichannel Engagement
    Selecting The Right Payment Architecture For Omnichannel Engagement

    For retailers, the payment process is a critical part of their interaction with the shopper — and the focal point of the shopper’s in-store omnichannel experience. It touches everything from concerns over card security and shopper privacy, to the length of the checkout line.

  • Beyond Payments: Increasing ROI Of Enterprise Mobility Solutions
    Beyond Payments: Increasing ROI Of Enterprise Mobility Solutions

    Growth is expected, as retailers have found that mPOS delivers valuable line-busting, encourages greater customer-associate interaction, provides add-on sales opportunities and offers a convenient platform for customer relationship management and loyalty programs. Each of these benefits enhances the customer experience and can drive increased sales.

  • Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think
    Why Ad Blocking Is A Bigger Problem (And Opportunity) Than You Think

    For the longest time, free mobile app and content providers had an unwritten agreement with the public, through which they would allow consumers to use an app or consume content for free, in exchange for being presented with advertisements.

  • Leveraging The Social Web To Boost Sales
    Leveraging The Social Web To Boost Sales

    Social sharing is now a major driver of online commerce, thanks to widgets that let customers share, like, and tweet content across their own networks. Enabling social sharing provides your business with free branding and endorsements, customer engagement opportunities and most important, increased sales.

  • Who’s Making Progress On Their Holiday Lists?
    Who’s Making Progress On Their Holiday Lists?

    Between Halloween and Thanksgiving, I’m never one to start thinking about holiday gift buying until December. Occasionally I will make an online purchase during Black Friday or Cyber Monday, but it’s usually for myself.

More From The Expert Series


  • The 2015 Holiday Shopper

    This infographic provides information about shopper spending patterns, generational purchasing differences, and digital & omnichannel expectations.

  • The State Of Retailer-Vendor Supply Chain Relationships

    The consumer goods to retail supply chain has clearly been the most prominent and quite arguably the most important sector of the supply chain for decades.

  • Integration At Scale Powers World Class Shooting Experience And Retail

    Hunting enthusiasts across Kansas have long known Ryan Pennock from appearances on the waterfowl hunting TV show he used to produce called Team DuckZone.

  • Best Practices For Bridging Retail’s Physical-Digital Gap

    More than 90 percent of sales still conclude in the physical store according to a new study conducted by Retail Systems Research (RSR). Yet, sales associates have little to no visibility into the customers’ buying history and pre-purchase activities when they set foot in the store. Retailers revealed the biggest problem is with the technology they currently have in place. Overwhelmingly the majority of retailers surveyed agree it’s crucial they unify the online and in-store experience, but not all know how to get to that point.

  • In-store Fulfillment: Justifying The Investment, Operational Considerations And Potential ROI

    Today’s consumers expect a seamless omni-channel experience from every retailer, whether pure-play e-commerce or brick-and-mortar. According to Forrester Research 1 , 71 percent of shoppers expect to view in-store inventory online, while 50 percent expect to buy online and pick up in store. However, most retailers have not operationalized even the basics such as store pickup, cross channel inventory visibility, and store based fulfillment. There is a significant disconnect between what consumers want from retailers and the omni-channel capabilities retailers are prepared to provide.

More Featured Content


  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • Celerant Technology Corporation
    Celerant Technology Corporation

    Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.

  • Avalara

    Avalara is a leading provider of sales tax automation software, helping businesses achieve compliance related to sales tax, VAT, excise tax, and other indirect taxes.

  • Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

  • Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

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  • On-Demand Webinars: Smart Networks, Mobile POS, And More
    On-Demand Webinars: Smart Networks, Mobile POS, And More

    In case you missed them, here are some of our information-rich webinars that are available on-demand. In less than an hour, you’ll learn how savvy retailers are using innovative technologies to improve customer engagement.

Getting Smarter About Retail Shrink

Last week, I wrote a column about some pretty damning stats coming out of the 2015 Global Retail Theft Barometer for our Innovative Retail Technologies NextLP newsletter. In sum, I pointed out that U.S. retail shrink hit a record high this year, and that according to the report we’re the worst offender on the planet. I also posited that as a global retail tech leader, we ought to be getting better, not worse.

Record Shrink Demands An Unprecedented Response

The fourteenth annual Global Retail Theft Barometer was published a bit earlier this month, and its release exposed a hard-to-swallow truth to the U.S. retail loss prevention community. We’ve taken our eyes off the ball, and consumers are paying the price.

What’s So Unique About Amazon Books?

In case you missed it, Amazon opened a brick-and-mortar bookstore, appropriately dubbed Amazon Books, in Seattle last week. Its grand opening came as no surprise, as even months ago the company did little to quell speculation of its low-key next-step into physical retail. Still, the tech, retail, and mainstream media had a field day with the news this week. Without fail, the commentary I’ve read is littered with attempts to wring something unique, innovative, or earth shattering out of Amazon’s grand brick-and-mortar book selling experiment. But the most innovative element of Amazon’s new store experiment is flying under the radar.

Location, Location, Location Data

The Location Based Marketing Association (LBMA)’s hyper-informative event, RetailLoco, wrapped recently, and I had the pleasure of attending. If I had to summarize the event’s message, it’s location, location, location data. Location is all about data, as it’s a data set that covers multiple platforms.

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Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Digital Transformation In An Omni-Channel World
    Digital Transformation In An Omni-Channel World

    You can’t talk about innovative retail technologies without discussing digitization. Much has been written about retail’s digital transformation and what it means for the retailers who embrace it, or worse, the retailers who don’t.

  • Newegg Tackles Goods-To-Person Fulfillment
    Newegg Tackles Goods-To-Person Fulfillment

    E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.

  • On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance
    On-Demand Webinar - Smart Networks: The Missing Link Driving Cloud Based Application Performance

    Mission-critical cloud applications demand that networks perform at unprecedented levels. Connectivity, bandwidth, speed and throughput make or break the employee and customer experience. Learn how smart network technologies like SD WAN and NaaS support cloud strategy today and in future. Hear retailer Genesco’s real-world insights on deploying smart network services.


To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

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at Innovative Retail Technologies.


  • Target Reveals Biggest, Boldest Plans Yet For Cyber Week

    Target Corporation recently announced its strongest Cyber Week offers ever, including 15 percent off sitewide on Cyber Monday (Nov. 30). The sitewide offer marks the first time Target has discounted virtually everything on

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  • vPMS To Minimize Variation And OOS Causes

    Dan Gilmore, Editor-in-Chief, Supply Chain Digest, Greg Holder, CEO and Co-Founder, Compliance Networks, Camille Fratanduono, VP of Merchandising Operations, Pep Boys, and Richard Wilhjelm, VP of Business Development, Compliance Networks define and discuss the impact of vendor performance management solutions for minimizing late deliveries and troubles, and maximizing fill-rates and ASN accuracy.

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Retail Supply Chain Conference 2016 February 28, 2016 - March 2, 2016
Dallas, TX
The Retail Technology Show USA 2016 March 30 - 31, 2016
Atlanta, GA
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  • Technology Solutions For Retailers
    Technology Solutions For Retailers

    Your goal is gaining customer loyalty and driving repeat business. And to reach that goal you've got to provide a superior customer experience. Optimize the breadth and strength of logistics, and we'll help you get more flexibility, more savings, and more satisfied customers.

  • Honeywell: MS4980 Vuquest™ Scanner
    Honeywell: MS4980 Vuquest™ Scanner

    The MS4980 is a compact area-imaging scanner that offers aggressive scanning of all 1D, PDF and 2D bar codes in a lightweight, durable and portable form factor. The scanner also features a sleek and elegant design that blends seamlessly in retail environments.

  • MX8 Light Industrial PDT
    MX8 Light Industrial PDT

    Anyone who has worked a double shift in a busy storefront knows that the toughest conditions aren’t always in the warehouse. And in today’s business climate, every logistics manager is looking for faster, more efficient ways to move goods down the supply chain. That’s why the MX8 is built for a vast array of intensive, fast-paced data collection tasks — from warehouse operations to the retail environment.

  • Returns Services
    Returns Services

    Turn Returns into a Competitive Advantage.

    Product returns cost money--no one's disputing that. But a flexible returns policy can deliver customer satisfaction and fuel increased sales over time.

  • GoECart 360
    GoECart 360

    Multiple channels. One solution. Unlimited possibilities. GoECart 360 is the only integrated software suite designed to unify every step of multi-channel commerce for any sized business.

  • Voyager 1202g Wireless Single-Line Laser Scanner
    Voyager 1202g Wireless Single-Line Laser Scanner

    Honeywell’s Voyager™ 1202g single-line laser scanner incorporates the freedom of Bluetooth® wireless technology and offers a field-replaceable battery that can be quickly and easily exchanged. The new 1202g delivers the aggressive linear bar code scanning that users have come to expect from the world-renowned Voyager family of scanners.

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