Personalized Recommendations Drive Double-Digit Conversion Lift
Personalized Recommendations Drive Double-Digit Conversion Lift

One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.

Read More Featured Articles

THE CURRENT ISSUE

  • Personalized Recommendations Drive Double-Digit Conversion Lift
    Personalized Recommendations Drive Double-Digit Conversion Lift

    One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.

  • Instilling A Genius For Innovation
    Instilling A Genius For Innovation

    Leadership and ownership are the key components necessary to drive innovation in the retail organization.

  • Unprepared For Mobile Commerce
    Unprepared For Mobile Commerce

    I’ve spent a lot of time on the road over the past several weeks attending various industry events, and one of the major topics discussed at all of them has been the evolving role of personalization in omni-channel retailing.

  • ERP Relief For Stores On Wheels
    ERP Relief For Stores On Wheels

    To gain access to automated, real-time replenishment data, Mister Safety Shoes underwent a full-scale ERP overhaul that helped its mobile stores deliver the best possible customer experience.

  • Firearms Retailer Practices Gun Control
    Firearms Retailer Practices Gun Control

    Multifunctional POS and tight inventory controls power the gun lover’s destination store Thunderbird Firearms Academy.

More From The Current Issue

RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • The Next Big Email Frontier: Encouraging Browsers To Buy
    The Next Big Email Frontier: Encouraging Browsers To Buy

    Cart abandonment emails were a revelation to many online retailers – opening up the possibility of recovering revenue with a series of automated messages. The concept has worked brilliantly. Our customers see as much as a 53x the investment in the technology needed to trigger the messages.

  • Training, Associate Effectiveness, And The Role Of Technology
    Training, Associate Effectiveness, And The Role Of Technology

    Well-trained associates are a vital piece to achieving success in retail, and yet associate training and retention pose significant challenges. Why? Because retailers are under intense pressure to keep costs low and sales high. And, unfortunately, staffing is still viewed as an expense that needs to be controlled and even cut in order to generate bottom line results.

  • Retailers’ Guide To Understanding Advanced Guest Wi-Fi
    Retailers’ Guide To Understanding Advanced Guest Wi-Fi

    The ubiquity of the smartphone, which in the US has more than tripled since 2010, has had an enormous impact on retailers and how they interact with their customers. One of the most significant retail trends created by the mobile era is customer demand for free Wi-Fi.

  • Successful Mobile Engagement: Strategy Matters
    Successful Mobile Engagement: Strategy Matters

    With surveys quantifying the game-changing benefits of unifying in-store and online experiences, it’s no wonder retailers are embracing mobile engagement innovations to increase conversions, boost cross-sales and enhance loyalty.

  • Global E-Commerce: Building a “Boundary-less” Business
    Global E-Commerce: Building a “Boundary-less” Business

    Plunging into global e-commerce can feel overwhelming. If you’ve ever wondered how you could easily manage the intricacies of duties and taxes, currency conversion, customs processes and the constantly changing regulations in addition to your current responsibilities, take notice.

More From The Expert Series

FEATURED CONTENT

  • Easter Holiday Promotional Analysis, 2014-2016

    Determining exactly when to have a sale, how long it should last, and how much to discount are recurring challenges for every retailer. One way to gain the upper hand is to have easy access to data-backed insights on your competitors’ promotional tactics at your fingertips. Such insights can reveal how your promotional calendar compares to others’, how discounting affects traffic, and how your promotions benchmark against competitors’.

  • The Retail Doc Weighs In: A Prescription For In-Store Success

    We’re excited for Bob Phibbs — the acclaimed speaker, writer, and CEO of the Retail Doctor, a New York-based retail consultancy — to be in Chicago later this week, where he will deliver the keynote speech at this year’s Retail Summit.

  • Infographic: A Portrait Of The Millennial Shopper

    Representing the largest and most diverse generation in U.S. history, Millennials possess $200B, collectively, in annual spending power. Yet, attracting and retaining the attention of the Millennial shopper remains a challenge for many retailers.

  • Using Deep Learning To Predict Foot Traffic In Retail

    DeepMind – an artificial intelligence (AI) company that Google acquired in 2014 – recently garnered headlines with its groundbreaking AI achievement. DeepMind succeeded in creating a machine learning program, called AlphaGo, that recently crushed one of the one of the world’s top players, Lee Sedol, at an ancient strategic board game called “Go.”

  • Driving Employee Engagement Through Human Capital Management Solutions

    Savvy retailers know that an engaged workforce is key to driving customer satisfaction, operational performance, and ultimately, business success. In a recent examination of human capital trends, 85 percent of executives identified employee engagement as an important or very important priority for their organizations. But according to Gallup, only 26 percent of retail employees worldwide are engaged in their jobs.

More Featured Content

FEATURED RETAIL SOLUTIONS PROVIDERS

  • GoSpotCheck
    GoSpotCheck

    GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard. Our customers, ranging from startups to Fortune 50 market leaders, use GoSpotCheck’s mobile data collection every day to get actionable insights from their data and improve retail execution.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • MultiSight by Schneider Electric
    MultiSight by Schneider Electric

    MultiSight is a Video as a Service (VaaS) company that leverages the power of video to identify operational efficiencies for multi-location businesses.

  • Kronos Incorporated
    Kronos Incorporated

    Kronos® for Retail is the most widely adopted and deployed workforce management solution available. And with over 50 years of combined retail-specific experience, we’ve designed our solutions to meet the unique needs and challenges of retail organizations.

View All Our Featured Suppliers

FROM THE EDITOR'S DESK

  • Are Your Ready To Double Your Wages?
    Are Your Ready To Double Your Wages?

    It’s commonly held that the maintenance of a retail workforce consumes a double digit percentage of total revenue—in some cases north of 20 percent. In foodservice and hospitality segments that figure can climb to 30 percent.

Where Retail Apparel Meets Airport Security?

Bodylabs and 3DPrint.com are holding a jointly hosted webinar on June 23 called How to Use 3D Body Imaging to Innovate In the Apparel or Footwear Industry. Jon Cilley, Chief Evangelist and Director of Marketing for Body Labs, will discuss the company’s research and the potential for 3D technology to change the clothing and footwear industries.

Shoptalk 2016: Believe The Hype

In the weeks leading up to Shoptalk, “the nextgen commerce event” held in Vegas last month, it seemed as though not a day went by without receiving an electronic update announcing the newest big-name company to join the impressive and ever-growing speaker lineup. Like many people who attended Shoptalk’s inaugural event, I had high expectations for the show based on, well, hype. After all, Shoptalk’s creators are the minds behind the Money 20/20 juggernaut, so I was excited to see for myself the show that promised to deliver what nextgen commerce actually means for the retail industry and the customer experience.

The Sacrifice Of Building A Brand

I wasn’t familiar with Hammitt when I sat down with Tony Drockton at SuiteWorld, NetSuite’s annual customer conference, last week in San Jose. A minute hadn’t passed before I ascertained that Drockton lives up to the “Chief Cheerleader” title printed on his business card. The guy is a juggernaut, hell-bent on reinventing the way women shop for and enjoy their high-end handbags.

Saving Money, Saving Stores

Last week brought brick and mortar retail some solemn news. Aéropostale is closing 154 stores on the heels of its Chapter 11 bankruptcy protection filing, and Sports Authority is considering the liquidation of all 450 of its stores after its own Chapter 11 filing in March.

More From The Editor

ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

  • Unprepared For Mobile Commerce
    Unprepared For Mobile Commerce

    I’ve spent a lot of time on the road over the past several weeks attending various industry events, and one of the major topics discussed at all of them has been the evolving role of personalization in omni-channel retailing.

  • Instilling A Genius For Innovation
    Instilling A Genius For Innovation

    Leadership and ownership are the key components necessary to drive innovation in the retail organization.

  • ERP Relief For Stores On Wheels
    ERP Relief For Stores On Wheels

    To gain access to automated, real-time replenishment data, Mister Safety Shoes underwent a full-scale ERP overhaul that helped its mobile stores deliver the best possible customer experience.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
just another business term...

Innovative Retail Technologies

Click Here to see why we do what we do
at Innovative Retail Technologies.

MULTIMEDIA

More Multimedia

RETAIL EVENTS

Last Mile Fulfilment India July 22 - 23, 2016
India
Retail Delivery Connect August 22 - 24, 2016
Miami, FL
Mobile Payments Conference August 29 - 31, 2016
Chicago, IL
America’s Customer Festival September 20, 2016
New York, NY
More Events

FEATURED PRODUCTS

  • Remote MasterMind Scanner Management Software
    Remote MasterMind Scanner Management Software

    Honeywell’s Remote MasterMind® (ReM) software package provides a quick and convenient solution for IT administrators seeking to manage all scanners within their network from a single remote location.

  • PCI Compliance
    PCI Compliance

    Financial breach protection and solutions for achieving and maintaining compliance.

  • WorkForce 520 All-In-One With Check Imaging
    WorkForce 520 All-In-One With Check Imaging Epson's WorkForce® 520 All-in-One brings maximum versatility and value to small businesses that accept up to ten checks per day. In a single, low-cost device, you can scan, print, copy, fax and print photos, plus capture check images for your RDC application with Epson's patent-pending SureCapture® check imaging software.
  • TM-T70 Space-Saving POS Receipt Printer
    TM-T70 Space-Saving POS Receipt Printer The space-saving TM-T70 printer with easy all-front access is the only receipt printer available today designed to operate entirely from the front of the printer. With its front-facing controls, paper loading and receipt dispensing, it can be placed under a counter or on a shelf to free up valuable counter space.
  • Dayforce Employee Assistance & Wellness Programs
    Dayforce Employee Assistance & Wellness Programs

    The Ceridian LifeWorks family of employee assistance and wellness solutions is designed to help empower your employees to become healthier and more productive. By adding LifeWorks resources to your benefit offerings, you can show your dedication to your employees’ wellbeing and work-life balance, while improving their productivity and retention.

  • Voyager 1400g
    Voyager 1400g

    2D bar codes are becoming increasingly popular across a wide range of industries for a number of reasons. Some enterprises have a desire to capture large amounts of data, despite space constraints, while others are being required to read 2D bar codes due to government regulations or supplier mandates.

More Featured Products