Inside Gordman’s HCM Revolution
Inside Gordman’s HCM Revolution

At Gordmans, managing the transition from spreadsheet scheduling to SaaS-based WFM was less about systems than it was about collaboration and processes.

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THE CURRENT ISSUE

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RETAIL INDUSTRY RESEARCH

Winning The Battle For The Omni-Channel Share Of Wallet: How Are Small To Midsize Retailers Doing? Mobile Is An Innovation Imperative - The Digitization Of The Shopper's Journey Omni-Channel: Shoppers' Expectations, Retailers' Responsibilities
SMR Supplement Retail Mobility Omni-Channel Retail Supplement
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves. Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives. Consumers’ growing acceptance of mobile commerce and high expectations for seamless shopping and fulfillment experiences are putting unprecedented pressure on retailers to perform.

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RETAIL GUEST EXPERT SERIES

  • Breaking Down The Methodology Behind Price Optimization And Becoming A Price Expert
    Breaking Down The Methodology Behind Price Optimization And Becoming A Price Expert

    According to a 2015 study from RSR Research, 60% of retailers consider price optimization “very valuable” but only 34% of retailers have deployed a solution and are satisfied with the results. It’s taken more than 15 years for the industry to come around to this thinking, and as more retailers choose to deploy a pricing solution, they must keep in mind that pricing is a process and one that can be critical to organization’s success or failure.

  • Predictive Analytics Brings Retailers Closer To Omni-Channel Customers
    Predictive Analytics Brings Retailers Closer To Omni-Channel Customers

    If you’re a retailer reading this in 2016, you need to pad yourself on the back! Based on the amount of retailers that have been forced to shut their doors in 2015 alone, there is a major shift that is moving through the retail industry at full force.

  • The Profitability Of Proactivity In LP
    The Profitability Of Proactivity In LP

    Anyone who has worked with me in my organizations know that I am all about developing a proactive loss prevention/asset protection program and effectively deploying it for successful shrink reduction. 

  • Analytics, Mobile Payments, EMV To Dominate NRF 2016
    Analytics, Mobile Payments, EMV To Dominate NRF 2016

    Tens of thousands of retailers from all over the globe are making their final plans for the annual pilgrimage to the NRF BIG Show this January 17-20 in New York. As we finalize our own plans to host as many of them as possible in booth 3530, we’ve been thinking about what’s most important for merchants of all shapes and sizes.

  • Why Do Retailers Struggle To Optimize Business Intelligence Returns?
    Why Do Retailers Struggle To Optimize Business Intelligence Returns?

    Due to the rapid emergence of technology, touchpoints along the customer journey have spread far beyond the physical store. Now, retailers are tasked with aligning their operations in order to create an enhanced experience. Such an evolution has placed a strain on each of the functions within a retail operation — including marketing, operations, finance, business development, merchandising, etc.

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FEATURED CONTENT

  • How Video-Based BI Drives Profitability

    Dan Cremins, global leader of product management at March Networks, talks to Innovative Retail Technologies about the importance of video-based business intelligence on the retail industry. He also provides tips on how to determine whether cloud is best for video surveillance.

  • Flexible, Mobile Ready Solutions For The Luxury Watch Marketplace

    Selling luxury watches online requires a sophisticated design that supports branding strategy and brand commitment in the best way possible. Customers buying watches in the luxury price segment also have high expectations regarding the seller’s expertise and service delivery. Offering a unique and secure shopping experience in combination with a personal, extensive service portfolio was therefore crucial when relaunching the CHRONEXT marketplace.

  • The Fusion Of Content And Commerce: Providing Shopping Experiences For Tomorrow’s Customers

    Customers are demanding, well connected and informed. Thus, brands and merchants must increasingly focus on providing their customers and prospects an entertaining, inspiring and efficient shopping experience or risk losing business. In a world where retail giant Amazon is eating up more and more market share and even popular brands are becoming commoditized in the process, experience-led commerce is one of the most promising strategies to achieve differentiation, recognition and drive new customer sales.

  • Justin’s Field Activation Team Spreads Brand Awareness

    Justin’s®, a nut butter and peanut butter cup manufacturer, uses GoSpotCheck to run its field activation team, collect data points surrounding demos and evaluate product launches.

  • Mobile Access To Retail Video Is Finally Practical

    Over the past several years, mobile clients such as smartphone and tablet apps have become a common method to access video on DVRs and video cameras. Most video recorders or video recording software is accompanied by an app which, along with some configuration on site, can be used to access live or recorded video.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Honeywell
    Honeywell

    Established in 1972, Honeywell Scanning and Mobility is a leading manufacturer of data collection and communication products designed specifically for mobile, on-site, and transaction processing applications.

  • EarthLink
    EarthLink

    A wave of innovation in retail technology provides opportunities to enhance the way your customers engage while increasing employee productivity and strengthening PCI compliance. But how do you upgrade your stores without driving up costs? EarthLink Business® can help you get more from your IT and communications infrastructure with solutions tailored to store size, application needs and seasonal changes.

  • GoECart
    GoECart

    GoECart provides a complete software suite that enables SMB merchants to manage all aspects of omni-channel commerce—from an award-winning ecommerce platform, enterprise-class order management, inventory management, and in-store POS to marketing, merchandising, online marketplaces, fulfillment and customer service. GoECart eliminates technology and integration hassles, allowing businesses to run better and grow faster. Appropriately named “GoECart 360,” the suite helps retailers sell more efficiently across ALL major customer touch points.

  • Retalon
    Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

  • Ceridian
    Ceridian

    Dayforce makes live, interactive Key Performance Indicators (KPIs) an integral part of the workforce management process. For your managers, this means the confidence of having the right information in the right context. For your company, it means less paid manager time on workforce processes and better, more consistent decision-making aligned with corporate priorities.

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FROM THE EDITOR'S DESK

  • What Surprised Me At NRF?
    What Surprised Me At NRF? What’s jumping out at you on the show floor? Has anything surprised you? What’s the coolest thing you’ve seen? It’s a question I’m invariably asked in one form or another a few dozen times at the NRF BIG Show and at least 100 times in the weeks following. When I answer honestly, I simply reply that if anything surprises me at NRF, I haven’t been doing my job for the other 362 days of the year.
It’s Time To RISE: A Recap Of One Of Retail’s Newest And Best Events

The 2016 NRF BIG Show may be in the rear-view mirror, but the countless data attendees gathered before, during, and after the show will help retailers improve their businesses in 2016 and beyond. I had the pleasure of attending a few pre-NRF events, including RISE (Retailer Innovation & Shopper Expertise Symposium) held The Gansevoort Park Avenue. RISE’s tagline, “to unite the most experienced, accomplished, and respected leaders in the industry … and to celebrate the future of retail, diversity, and innovation,” exceeded expectations.

Why Omni-Channel Isn’t Ready For Retirement

Retail Systems Research (RSR) analyst Nikki Baird wrote a great column for last week’s issue of RSR’s Retail Paradox Weekly. In her post, she predicts 2016 will be a breakout year for consumer-held mobile retail apps, that the term omni-channel will continue to fall out of favor, and that the IoT will prove a disruptive force on retail this year.

What To Expect At The 2016 NRF BIG Show

The 2016 NRF BIG Show is within reach, and you’re probably just as excited as we are to see what the event has in store.

Making Lemonade With EMV

I was quite surprised to find an EMV terminal at Brian’s Country Market a few weeks back. Sure, the store missed the October 1 deadline by a few months, but its adoption of such a disruptive technology happened at warp speed by Crawford County, PA standards. For context, Brian’s is a wooden-floored, independently-owned general store in a “town” down the road from me called Little Cooley. You can go into Brian’s and walk out with fishing lures, a dozen Amish-raised eggs, a bottle of milk, and a handful of electric fence insulators to keep the cows in the pasture. The tiny United Methodist Church notwithstanding, Brian’s is the only cause to stop in Little Cooley on any day but Sunday. There’s not even a stop sign on the main drag.

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ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

WHY WE DO WHAT WE DO

To us, “innovation” isn’t
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Innovative Retail Technologies

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CURRENT RETAIL HEADLINES

  • JDA Unlocks Powerful Capabilities For The Mobile Worker

    JDA Software Group, Inc. recently announced expansion of its mobility strategy with a new JDA Certified Mobile Alliance Program, enabling alliances to certify mobile applications based on JDA’s industry-leading omni-channel retail and supply chain solutions.

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MULTIMEDIA

  • RSR’s NRF Post-Show Debrief

    During RSR’s 4th Annual Post-NRF BIG Show Debrief webinar, Managing Partners Brian Kilcourse, Nikki Baird, Steve Rowen, and Paula Rosenblum present what they uncovered at the 2016 NRF BIG Show.

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RETAIL EVENTS

eTail West February 22 - 25, 2016
Palm Springs, CA
Retail Supply Chain Conference 2016 February 28, 2016 - March 2, 2016
Dallas, TX
Last Mile Fulfilment March 3 - 4, 2016
Singapore
Bronto Summit March 14 - 17, 2016
Miami, FL
Next Generation Customer Experience March 21 - 23, 2016
Carlsbad, CA
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FEATURED PRODUCTS

  • SATO Handheld Labeler
    SATO Handheld Labeler

    SATO/Meto offers a variety of one, two and three line Hand-Held Labeling Systems, ideal for low and high-volume users. They allow you to mark thousands of items quickly and reliably. Used for most merchandising and coding applications, they are available in a variety of choices that will suit every customer need. The applications are endless.

  • EmpowerOne
    EmpowerOne

    EmpowerOne puts the power of communication, collaboration, and celebration int he hands of everyone in the organization with all the configuration and security that enterprises require. 

  • commercetools Platform
    commercetools Platform

    Cloud-based eCommerce platform with a single API enabling true omnichannel experience.

  • Cloud Hosting Services
    Cloud Hosting Services

    Reduce your IT operating costs and simplify your server complexity, while gaining flexibility and agility through virtualization with EarthLink Cloud Hosting. Our Cloud Hosting service provides a user-friendly vCloud Director Portal that allows you to create custom Virtual Machines (VM) and on-demand applications. The EarthLink Cloud Architecture leverages highly available firewalls, multiple connectivity options and Storage Area Network (SAN) infrastructure to deliver highly redundant on-demand computing power.

  • Earthlink Franchise Program
    Earthlink Franchise Program

    Protect your brand while delivering a consistent guest experience.

  • Application Performance Optimization
    Application Performance Optimization

    Enterprises are accelerating their application roadmap and moving to cloud-based applications to deliver a better customer experience.

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