10.20.15 -- 3 Can't-Miss Holiday KPIs

10.20.15 -- 3 Can't-Miss Holiday KPIs. As SaaS acceptance grows, the

Newsletter | October 20, 2015
10.20.15 -- 3 Can't-Miss Holiday KPIs
Innovative Retail Technologies
 

In This Issue:

The Competitive Advantage Of SaaS
By Matt Pillar, senior executive editor
By Matt Pillar, senior executive editor As SaaS acceptance grows, the retailers are looking beyond safe “gateway” applications in search of competitive differentiation in the cloud.
Today's Highlights
Inside Bealls' Fast-Paced E-Comm Launch
By Matt Pillar, senior executive editor
A century-old retailer takes its outlet stores online in just four-and-a-half months, then watches e-commerce boom.
3 KPIs To Evaluate Ahead Of The Holiday Season
In this short video, Kevin Kearns, chief revenue officer at ShopperTrak, discusses the changing retail landscape and three KPIs to evaluate (and improve upon) ahead of the 2015 holiday season.
3 Ways To Compete On Service
By Erin Harris, editor in chief
Last week, I had the opportunity to participate in a webinar for Vend, and the topic was how to win customers without competing on product and price. It’s a great topic; here are some of the points I covered during the webcast.
In Case You Missed It
How SoccerPro Grows Y/Y And Mobile Revenue With E-Commerce
Founded in 2004, SoccerPro sells soccer performance gear and licensed apparel throughout the U.S. and abroad. The soccerpro.com and soccermaster.com websites collectively serve as the e-commerce arm for their six brick and mortar locations, and the call center (which manages bulk and B2B orders). The company needed a fully integrated omni-channel commerce suite, with advanced capabilities, live in short order, to capitalize on anticipated growth in sales for the World Cup Soccer in the summer of 2014.
Apple's New Ad Blocker App Is Creating Big Headaches For Retailers
By Christine Kern, contributing writer
Ad blockers like Crystal can systematically interfere with retailers’ mobile sites.
Customer Engagement Business Models For SMRs
From evangelizing social media and the importance of a great mobile experience to e-commerce and staying connected in your local community, Craig McCollum, executive vice president of the Americas for Epicor, talks to Erin Harris, editor in chief at Innovative Retail Technologies, about the things small to midsize retailers (SMRs) must do to enhance customer engagement.
Inside The Fair Labor Standards Act (FLSA)
A Q&A with Matt Zelek, VP and industry consultant, Empower Software Solutions
Let’s not assume that all retailers are completely knowledgeable with the FLSA’s new guidelines. Are there any important points retailers should know that may be buried in the act’s language?
How 24 Hour Fitness Centralized Corporate Communications
Learn why 24 Hour Fitness chose Reflexis, how their experience was with rollout, and how Reflexis has helped them centralize their corporate communications to achieve powerful business benefits.
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