Explore The Cross-Departmental Benefits Of Asset Protection
Explore The Cross-Departmental Benefits Of Asset Protection

As Five Below’s first asset protection department head, Gregg Smith sought to reduce manual processes with a data-driven approach that would positively affect the entire organization.

  • New Report Assesses How Retailers Cross Channel Efforts Are Faring
    New Report Assesses How Retailers Cross Channel Efforts Are Faring

    Even as the way people shop has changed drastically in recent years, retailers have been applying systematic, incremental changes to old processes and the systems that supported old ways of shopping that are not just adjusting fast enough. A recent study from RSR Research has found that retailers must move faster, spend begrudging amounts on tech and employees, and — at the same time — get out of the Amazon price war.

  • Acquisition Of Whole Foods Could Place Amazon As Clear E-Grocery Market Leader
    Acquisition Of Whole Foods Could Place Amazon As Clear E-Grocery Market Leader

    Amazon is buying Whole Foods in a deal worth roughly $13.7 billion, a move that speaks volumes about the future of the rapidly growing e-grocery market. The move falls in line with Amazon’s recent forays into the grocery industry as well as their ever expanding distribution presence.

  • Walmart Testing Delivery By Store Associates To Help With Fulfillment
    Walmart Testing Delivery By Store Associates To Help With Fulfillment

    Walmart has announced that it is Beta-testing a new service that leverages its store associates to help with the fulfilment of online orders by delivering items directly to customer homes. As the blog post asserts, “Not only can this cut shipping costs and get packages to their final destinations faster and more efficiently, it creates a special win-win-win for customers, associates, and the business.”

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THE CURRENT ISSUE

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RETAIL INDUSTRY RESEARCH

RETAIL GUEST EXPERT SERIES

  • How To Avoid Cultural Potholes On The Road To Global Expansion
    How To Avoid Cultural Potholes On The Road To Global Expansion

    The business headlines are littered with tales of global expansion gone awry. While the reasons behind the struggles are complex, there is a common thread in these experiences: Missing the cultural differences and needs of the target market.

  • Shopping Redefined: Complex Technologies And Strategies Produce A Surprisingly Simple Approach
    Shopping Redefined: Complex Technologies And Strategies Produce A Surprisingly Simple Approach

    The retail and logistics industries have developed a number of terms to define how consumers purchase products. Single channel, multichannel, and omni-channel are just a few of these buzzwords. While these terms have their place, they can contribute to a disconnect between merchants and their customers.

  • The Importance Of Running A Customer-Centric Business
    The Importance Of Running A Customer-Centric Business

    The power dynamics between retailers and customers have fundamentally shifted. For decades, customers bought what brands and retailers were selling with unquestioned eagerness. They were inspired by the displays at their favorite stores and by magazines and catalogs that came in the mail. Today, the sources of influence have expanded to include celebrities, influencers, friends, and even other customers that look and feel like them.

  • Conversational Commerce Becomes The Preferred Customer Service Solution
    Conversational Commerce Becomes The Preferred Customer Service Solution

    The evolution of technology has reached the point where consumers are communicating digitally more than ever before. The web, mobile marketing, and smartphone applications have become the vessel of daily interactions and it is difficult to imagine what new innovation will surpass these well-established tools. One technology being positioned as the next big thing, looking to steal the technological spotlight, is chatbots

  • Why Team Communication Is Key For A Mobile Workforce And Improved Customer Experience
    Why Team Communication Is Key For A Mobile Workforce And Improved Customer Experience

    Various teams at different levels of a retail organization need to communicate in specific ways with each other and with other levels. Employees at headquarters communicate very differently with each other than store associates do. But what remains consistent is the fact information from headquarters needs to get to various other levels of the organization, and other levels of the organization need to get information back to headquarters.

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FEATURED CONTENT

  • Stop Employee Theft At The POS Terminal

    No employer wants to think of its employees as being dishonest, but industry research shows there’s good reason for concern. According to the “25th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, one-third of all business failures each year are attributed to employee theft. Another alarming finding was that 34 percent of 18- to 29-year-old employees believe it’s justifiable to steal from their employer. The report also showed that dishonest employees steal approximately 5.5 times as much as shoplifters.

  • Best Practices In Tracking Vendor Progress

    IRT sits down with Michele Salerno, Director of Marketing and Sales, at Celerant Technology about automating POs, best practices in tracking vendor progress, and more.

  • Top 5 Tech Investment Ideas To Make Your QSR more Successful

    According to the latest research from the National Restaurant Association (NRA), restaurant-industry sales are trending upward this year and projected to reach $798.7 billion by year’s end, a 4.3 percent gain over 2016. Quick service restaurant (QSR) and fast-casual sales are expected to reach $233.7 billion this year, representing a 5.3 percent gain over 2016.

  • IoT: What Its Role Is Now And What It Will Be In The Future

    The Internet of Things (IoT) is, realistically, still in its infancy. Sure, IoT is already making a mark on retail, but what does IoT’s future look like? Michelle Covey is Vice President of Apparel and General Merchandise for GS1 US, the organization best known as the administrators of the UPC barcode but on that also helps retail companies leverage RFID for inventory visibility.

  • The EPC Mandate ROI Guide

    Today, many retailers are promoting omnichannel retail initiatives in order to offer their services and products to more consumers on more marketing platforms. It’s no secret that retailers with growing omnichannel initiatives see strong benefits with RFID from the DC to receiving to the back room, and the selling floor.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • Cayan
    Cayan

    Cayan is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • OPEX Corporation
    OPEX Corporation

    OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

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FROM THE EDITOR'S DESK

  • Pay Attention To Startups And D2C
    Pay Attention To Startups And D2C

    Ever since I returned from ShopTalk, I’ve dedicated time to learning more about the startups that exhibited at the show, as well as others in incubation labs around the country. You’ll read more about startups in the May/June issue of Innovative Retail Technologies.

ShopTalk 2017: IoT And AI Dominate

It shouldn’t surprise you to hear that ShopTalk 2017 was a hit. I walked away from the show more informed on the future of retail than when I was when I walked in. I suspect there are quite a few meetings and conversations taking place as retail execs share what they learned with their teams. In a nutshell, the content was top notch. Here are some of the sessions I attended and what I learned:

Ensuring End-To-End Digital Transformation

Our friend, Miya Knights, global retail technology director at Planet Retail, in partnership with Digimarc, just released an insightful report titled, “Harnessing the Power of Digital Transformation: The Ultimate Retail IT Therapy.” In her report, Knights explains the importance of harnessing digital transformation in omni-channel retailing. She writes, “Only through the digital modernization of their own automated systems will retailers truly be able to grow sales efficiently and enrich shopper engagement effectively at any and every physical and digital touch point.”

Me2B = Personalization

Forget B2B, B2C, and B2B2C. As the customer — specifically the Millennial and Gen Z segments — help shape the future of retailing, we’re in the throes of the “Me2B” economy.

On Retail Jobs And Talent

At last month’s NRF BIG Show, Executive Director of the NRF Foundation and NRF Senior Vice President Ellen Davis gave a talk about the Foundation’s RISEup initiative.

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ABOUT INNOVATIVE RETAIL TECHNOLOGIES

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.

Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.

Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.

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RETAIL EVENTS

eTail East 2017 August 14 - 17, 2017
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FEATURED PRODUCTS

  • Financials
    Financials

    NetSuite financials software accelerates your financial close, provides strong expense management, offers streamlined and auditable revenue management and ensures complete real-time visibility into the financial performance of the entire business.

  • NetSuite For Retail
    NetSuite For Retail

    One complete system covering POS, ecommerce, CRM and marketing, inventory and order management, business intelligence and financials.

  • SATO CS-9018 Tag Cutter Stacker
    SATO CS-9018 Tag Cutter Stacker

    The Sato® CS-9018 Cutter/Stacker is a self-contained, continuous-form, ticket-handling device. It is designed to slit, cut and sequentially stack preprinted tickets at a rate of 188,000 per hour.

  • SATO TH2 Portable Retail Printer
    SATO TH2 Portable Retail Printer

    Portable, Handy, Smart. The TH2 direct thermal 2" standalone printer is truly revolutionary. Designed for portability and functionality, the battery-operated TH2 allows users to print text, graphics, linear and 2D barcodes in high resolution. With its built-in keypad, there's no need for a PC.

  • SATO GY412 Printer
    SATO GY412 Printer

    A direct thermal printer that simultaneously prints on both sides of a label; the printer has 2 thermal print heads. The thermal label media is coated on both sides using thermal technology.

  • SATO Handheld Labeler
    SATO Handheld Labeler

    SATO/Meto offers a variety of one, two and three line Hand-Held Labeling Systems, ideal for low and high-volume users. They allow you to mark thousands of items quickly and reliably. Used for most merchandising and coding applications, they are available in a variety of choices that will suit every customer need. The applications are endless.

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