11.17.15 -- Earn New Customers During Peak Season

11.17.15 -- Earn New Customers During Peak Season. E-tail giant

Newsletter | November 17, 2015
11.17.15 -- Earn New Customers During Peak Season
Innovative Retail Technologies
 

In This Issue:

Newegg Tackles Goods-To-Person Fulfillment
By Erin Harris, editor in chief
By Erin Harris, editor in chief E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.
Today's Highlights
Earn New Customers, Build Brand Loyalty During Peak Season
Opportunity is knocking. The peak season will likely bring in many customers who are new to your brand. In fact, last year 41 percent of holiday shoppers purchased from a retailer that they had never previously bought from. That statistic alone shows how peak season is the perfect time to demonstrate what your brand has to offer.
Manual Vs. Automated Labor Scheduling: Key Considerations For Retailers
A Q&A with Matt Zelek, VP and industry consultant, Empower Software Solutions
Retail locations that employ a large number of staff across multiple departments greatly benefit from the ease that an auto-scheduler brings. For these bigger companies, the hours reclaimed by not having to weigh the availability and attributes of 30 to 100 associates to fill each day of the week results in increased time for managers to help support the customer experience and an optimized schedule that delivers actual dollars saved on labor expenses.
EMV's Impact On Holiday Transactions
By Christine Kern, contributing writer
Wal-Mart Senior Director of Payment Services John Drechny, who has worked to transition the retailer to the new EMV cards, predicts that the new technology will create “anarchy” this holiday shopping season.
In Case You Missed It
Winning The Battle For The Omni-Channel Share Of Wallet: How Are Small To Midsize Retailers Doing?
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves.
How Poor Product Content Impacts Your Business
By Christine Kern, contributing writer
A new study examines the impact of poor product content on retail business.
Retail Tech Spending Report
By Matt Pillar, senior executive editor
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
Why Digital Commerce Needs To "Go The Final Mile"
By Kurt Heinemann, chief marketing officer, Reflektion
Everyone knows the experience of visiting a traditional brick-and-mortar store is vastly different than visiting an eCommerce site. If you look at the digital experience, it is generally very easy to find the right product if you go into it knowing exactly what you need. There is an endless aisle at your fingertips.
Smart Strategies For Omni-Channel Returns
Retail returns policies are critical to consumer satisfaction. In the omni-channel environment, seamlessness and simplicity are paramount.
Featured Webinar
Smart Networks: The Missing Link Driving Cloud-Based Application Performance
Tuesday, November 17, 2015 | 2:00 p.m. EST

Mission-critical cloud applications demand that networks perform at unprecedented levels. Connectivity, bandwidth, speed, and throughput make or break the employee and customer experience. Learn how smart network technologies like SD WAN and NaaS support cloud strategy today and in the future. Hear retailer Genesco’s real-world insights on deploying smart network services.
Why We Do What We Do
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  We’re passionate about innovation because that’s how progressive retailers consistently meet consumer needs and provide a superior customer experience, regardless of channel. By focusing on the most innovative brands, we help retailers make informed decisions that will enhance their business today — and tomorrow.
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