10.12.15 -- How WalmartLabs Will Bolster Sam's Club CX

10.12.15 -- How WalmartLabs Will Bolster Sam's Club CX. The recipe

Newsletter | October 12, 2015
10.12.15 -- How WalmartLabs Will Bolster Sam's Club CX
Innovative Retail Technologies
 

In This Issue:

Breathing New Life Into The Customer Experience
By Erin Harris, editor in chief
By Erin Harris, editor in chief The recipe for a top-notch customer experience includes the right mix of technology and an empowered workforce.
Guest Column
Omni-Channel Retailing — Recipe For Success
By Kristen Graham, Global Technology Systems   By Kristen Graham, Global Technology Systems
I recently read a report by Happiest Minds that listed the ingredients needed for the perfect retail order.  The list included items like stock availability, timely delivery, perfect quantity, right packaging, and correct invoicing.  While each ingredient might seem basic, in reality it takes a team of experts to execute each component flawlessly.
Featured Content
WalmartLabs Acquires PunchTab To Bolster Sam's Club Customer Experience
By Christine Kern, contributing writer
Walmart will leverage PunchTab to better personalize offers and drive sales.
A Closer Look At Belk's ROI
Learn about the hard ROI that Belk, Inc has experienced after implementing Reflexis solutions.
Leveraging Analytics For Omni-Channel Success
Innovative Retail Technologies speaks with Mark Krupnik, CEO of Retalon, a company that provides retail predictive analytics solutions, about how retailers can leverage analytics to help with their omni-channel initiatives, including best practices you can apply today.
Hardware Co-Op Builds Better Service With Lucas Systems
With high standards of service — and a need to continually reduce distribution and inventory costs — Do it Best Corp. knew it had to replace its manual, paper-based order filling process.
A 5-Point Omni-Channel Formula For Retailers
By Christine Kern, contributing writer
RetailPro’s formula helps retailers leverage the onmi-channel experience for customers.
Trends In Government Regulation Around Fair Scheduling And Compliance
IRT talks with John Whisner, EVP of sales & marketing at Empower Software Solutions.
How Advances In Automation & Video Analytics Can Drive The Retail Industry
By Luis Orbegoso, president, ADT Business
As automation and “smart homes” increase in popularity in the residential industry, ADT has also seen automation play a larger role in retail growth.
Who's Ready For EMV? Not It!
By Matt Pillar, senior executive editor
The payment card industry that’s hell-bent on catching up with the rest of the world isn’t exactly doing a bang-up job spoon-feeding this one to its constituents.
Editor's Notebook
Hard Times For Holiday Hiring?
By Matt Pillar, senior executive editor   By Matt Pillar, senior executive editor
The Bureau of Labor Statistics pegs the national unemployment rate heading into the holiday season at just 5.5 percent, a drop of nearly 50 percent from its post-recession peak in late 2009. It’s considerably lower in some regions. That’s positive news for the labor force and the economy, but it could have some negative implications for retailers and logistics providers looking to staff up for the holidays. Good help is hard to find in a deep labor pool, and it’s incredibly hard to find in a shallow one.
Most Popular News
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• Barnes & Noble Expands NOOK By Samsung Lineup, Launches Trade-In/Trade-Up Promotion
• JCPenney Expands The Magic Of Disney With Exclusive New Collection
• Madden Girl Collection Launches Nationwide At Kohl's
• bebe Stores, inc. Announces Workforce Reorganization
• Novaux Bundles Epson Printers With Its Windows POS Solution For Restaurants
• Angry Birds' Red To Take Flight In The 89th Annual Macy's Thanksgiving Day Parade
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