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Article: DVR/POS Integration Yields Power
The money funnel at the POS has been a loss hot spot since the first cash drawer ever rang open. Since then, it's been the subject of surveillance in many forms. Human observation, transaction record review, and audio and video recording are among the means retailers have deployed to monitor the POS. But until recently, efforts to cohesively monitor all POS activity have been disparate and labor-intensive.
Transaction logs have harbored POS system activity down to the keystroke in a deep trove of data, reels of CCTV (closed-circuit television) tape were stashed in storage closets, and managers loomed ominously over associates as they rang up purchases. In effect, trends and issues lending to loss were unidentifiable. They were locked away or simply a management hunch.
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Article: DVR/POS Integration Yields Power