How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.
Finding show shoppers made more purchases online than in stores for the first time ever.
Uber, Lyft, and Deliv are partnering in the pilot program.
New research finds small retailers feel the pinch of meeting customer mobile demands.
NRF asserts that the PCISSC allowed credit card companies to leverage their brands.
Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?
You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?
Trading partner management software enables a broader selection of merchandise and minimizes order exceptions at PetFlow.
By marrying traditional retail and interactive, innovative technologies, The Dandy Lab delivers a useful, memorable customer experience that’s redefining the industry.
How Best Buy Canada is letting its customers define their experience with the brand and expanding its e-commerce market share along the way.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
SMRs must tout that they are on par with Tier 1 retailers regarding cost and innovation so they can adapt as the customer evolves.
Retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.
Well-trained associates are a vital piece to achieving success in retail, and yet associate training and retention pose significant challenges. Why? Because retailers are under intense pressure to keep costs low and sales high. And, unfortunately, staffing is still viewed as an expense that needs to be controlled and even cut in order to generate bottom line results.
The ubiquity of the smartphone, which in the US has more than tripled since 2010, has had an enormous impact on retailers and how they interact with their customers. One of the most significant retail trends created by the mobile era is customer demand for free Wi-Fi.
With surveys quantifying the game-changing benefits of unifying in-store and online experiences, it’s no wonder retailers are embracing mobile engagement innovations to increase conversions, boost cross-sales and enhance loyalty.
Plunging into global e-commerce can feel overwhelming. If you’ve ever wondered how you could easily manage the intricacies of duties and taxes, currency conversion, customs processes and the constantly changing regulations in addition to your current responsibilities, take notice.
Cut costs and increase profits by converting your barcode scanners’ power source to improve inventory control, productivity and reduce unnecessary supply orders.
Savvy retailers know that an engaged workforce is key to driving customer satisfaction, operational performance, and ultimately, business success. In a recent examination of human capital trends, 85 percent of executives identified employee engagement as an important or very important priority for their organizations. But according to Gallup, only 26 percent of retail employees worldwide are engaged in their jobs.
Innovative Retail Technologies caught up with Douglas Wong, vertical software applications product manager at March Networks, a global provider of intelligent IP video solutions, to identify the key considerations when using video for operations auditing purposes...
Retailers face daunting and complex challenges with regard to their omni-channel supply chains. There are countless reasons why retailers can’t go it alone. Greg Holder, CEO and co-founder of Compliance Networks, provides detailed solutions, including a Vendor Compliance Optimization (VCO) program, that can help retailers leverage the benefits of supply chain visibility.
In-app advertising stymies retailers, as they may not have a strong mobile strategy in place. Jason Rothman, general manager, mobile and social, at Steelhouse Media, answers Innovative Retail Technologies’ questions about the benefits of — as well as retailers’ options around — in-app advertising.
Innovative Retail Technologies caught up with Hedgie Bartol, business development manager for retail at Axis Communications, about Security-as-a-Service and whether it is beneficial to retailers of all sizes. Bartol addresses cloud-based security and how secure it really is.
Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, which is developed in-house with a team of software specialists, integrates all channels of a retail enterprise.
OPEX is dedicated to providing the highest quality products and service throughout the product life-cycle. We control all aspects of production. Every product is designed, engineered, manufactured, and tested in our U.S. facilities by our own dedicated employees.
| For more than 30 years, Epson has delivered industry-leading point-of-service technology solutions to the world's leading retailers including printers, precision printing mechanisms, and digital image scanners. |
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GoSpotCheck streamlines the data collection process by saving reps time in the field and giving management a powerful, easy-to-digest reporting dashboard. Our customers, ranging from startups to Fortune 50 market leaders, use GoSpotCheck’s mobile data collection every day to get actionable insights from their data and improve retail execution.
commercetools is one of the world's leading vendors for cloud-based commerce technology. By providing a highly responsive API first platform, complex commerce models can be realized - for all channels, on all devices.
Since 1993, ShopperTrak has been helping retailers, malls and entertainment venues around the globe learn who is coming in their doors, where they’re going, and how to make the most of that information.
Bodylabs and 3DPrint.com are holding a jointly hosted webinar on June 23 called How to Use 3D Body Imaging to Innovate In the Apparel or Footwear Industry. Jon Cilley, Chief Evangelist and Director of Marketing for Body Labs, will discuss the company’s research and the potential for 3D technology to change the clothing and footwear industries.
In the weeks leading up to Shoptalk, “the nextgen commerce event” held in Vegas last month, it seemed as though not a day went by without receiving an electronic update announcing the newest big-name company to join the impressive and ever-growing speaker lineup. Like many people who attended Shoptalk’s inaugural event, I had high expectations for the show based on, well, hype. After all, Shoptalk’s creators are the minds behind the Money 20/20 juggernaut, so I was excited to see for myself the show that promised to deliver what nextgen commerce actually means for the retail industry and the customer experience.
I wasn’t familiar with Hammitt when I sat down with Tony Drockton at SuiteWorld, NetSuite’s annual customer conference, last week in San Jose. A minute hadn’t passed before I ascertained that Drockton lives up to the “Chief Cheerleader” title printed on his business card. The guy is a juggernaut, hell-bent on reinventing the way women shop for and enjoy their high-end handbags.
Last week brought brick and mortar retail some solemn news. Aéropostale is closing 154 stores on the heels of its Chapter 11 bankruptcy protection filing, and Sports Authority is considering the liquidation of all 450 of its stores after its own Chapter 11 filing in March.
Every year, Innovative Retail Technologies publishes our Mobility Special Report, which takes a deep dive into the state of mobility in retail. In 2015, we partnered with Miya Knights, global research technology director at Planet Retail for our Mobility Special Report, in which she penned compelling content explaining why retailers must put the shopping journey and its delivery via mobile at the forefront of customer-facing strategic initiatives.
Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry. Our goal is to help retail executives make informed decisions about technology and operations solutions for every sales channel. The magazine and website provide insight on how retailers can achieve critical business objectives by integrating leading-edge solutions across the entire retail enterprise.
Innovative Retail Technologies has a strong commitment to coverage on omni-channel retailing (including fulfillment, mobility, and marketing), in-store systems & operations, and loss prevention. Our annual research supplements feature content and opinions from our editorial staff and the retail analyst community.
Innovative Retail Technologies covers the development, organization, and presentation of information necessary for IT and operations users as well as the entire C-suite. Readers are enriched with valuable information on innovation that can improve their businesses and make them more profitable. Please take a moment to join our community and discover the benefits of your free subscription and membership.
You’ve read time and again that Millennials want to be aligned with companies that value and promote work/life balance as well as maintain an ethical social conscience and an unwavering commitment to philanthropy. Yet Millennials have a reputation for being flight risks when it comes to their jobs. So, beyond a flexible schedule and an altruistic work environment, what else is there? What are some other things retailers can do to make ‘em stay?
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
To us, “innovation” isn’t
just another business term...
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Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, announced recently that IST Management Services, the nation’s largest, independently-owned facilities management services provider, has deployed XM5 rugged mobile computers from Janam to improve mailroom and package delivery, copy center and equipment management, and hospitality services.
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Alton Lane is an innovative provider of men's professional and social attire. Their approach is built around delivering personalized experiences and fully customized garments to their clients. Watch the Alton Lane leadership discuss their company's growing success with NetSuite.
Honeywell’s Remote MasterMind® (ReM) software package provides a quick and convenient solution for IT administrators seeking to manage all scanners within their network from a single remote location.
Financial breach protection and solutions for achieving and maintaining compliance.
The Ceridian LifeWorks family of employee assistance and wellness solutions is designed to help empower your employees to become healthier and more productive. By adding LifeWorks resources to your benefit offerings, you can show your dedication to your employees’ wellbeing and work-life balance, while improving their productivity and retention.
2D bar codes are becoming increasingly popular across a wide range of industries for a number of reasons. Some enterprises have a desire to capture large amounts of data, despite space constraints, while others are being required to read 2D bar codes due to government regulations or supplier mandates.
