Webinar | November 13, 2015

The Untethered Associate: Deploying Mobile POS The Smart Way

Source: Manhattan Associates
The Untethered Associate

You already know that mobile point of sale (POS) technology can move associates from behind the cash wrap to the store floor. But that’s only half of the story. Mobile POS can serve as a focal point for other benefits – customer service and operational alike - that are the coin of the modern omni-channel retail realm.

Today store associates are using Mobile POS to assist customers anywhere, do product catalog searches, lookup network inventory, line-bust and more. 

How can retailers harness all of the benefits that mobile POS brings?

Join retail technology experts Matt Pillar (Innovative Retail Technologies), Nikki Baird (RSR Research) and Kevin Swanwick (Manhattan Associates) for this interactive webinar as they discuss:

  • What retailers stand to lose by not leveling the playing field between info that customers are able to access on their own versus information that store associates can see
  • Why hiding access to network inventory from store associates can have the same effect as directing customers to the exit
  • Drivers for the role of the store associate evolving from transactional to engagement
  • Trends affecting payments such as omni-cart single-swipe transactions for online and in-store purchases

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