If your brand is your lifeblood and you protect it as such, jumping on the marketplace bandwagon is attempted suicide.
Plug and Play Retail’s newest batch of startups commits to the customer experience with micro segmentation, loyalty, gamified mobile ads, and more.
Leadership and ownership are the key components necessary to drive innovation in the retail organization.
From cyber security to violent crime, mounting risks in retail require collaborative, innovative resource allocation.
To gain access to automated, real-time replenishment data, Mister Safety Shoes underwent a full-scale ERP overhaul that helped its mobile stores deliver the best possible customer experience.
One-to-one customer engagement enabled by machine learning yields a 13 percent reduction in bounce rate and a 33 percent average order value improvement at Marmot.
Planet Retail details how mobile technologies enable meaningful customer experiences and how retailers must evolve to keep pace.
Return on investment calculations are integral to tech and operations expenditure decisions. They inform strategy, give us benchmarks to guide implementation and execution, help us stay accountable to goals, and provide the finance department with budget assurance.
A Q&A With Matt Pillar & Lina Yang I Director, Hershey’s Advanced Technology & Foresight Lab
Why is Hointer’s Nadia Shouraboura so hell-bent on bringing big changes to the in-store experience?
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